Tag Archives: welcome

#431058 How to Make Your First Chatbot With the ...

You’re probably wondering what Game of Thrones has to do with chatbots and artificial intelligence. Before I explain this weird connection, I need to warn you that this article may contain some serious spoilers. Continue with your reading only if you are a passionate GoT follower, who watches new episodes immediately after they come out.
Why are chatbots so important anyway?
According to the study “When Will AI Exceed Human Performance?,” researchers believe there is a 50% chance artificial intelligence could take over all human jobs by around the year 2060. This technology has already replaced dozens of customer service and sales positions and helped businesses make substantial savings.
Apart from the obvious business advantages, chatbot creation can be fun. You can create an artificial personality with a strong attitude and a unique set of traits and flaws. It’s like creating a new character for your favorite TV show. That’s why I decided to explain the most important elements of the chatbot creation process by using the TV characters we all know and love (or hate).
Why Game of Thrones?
Game of Thrones is the most popular TV show in the world. More than 10 million viewers watched the seventh season premiere, and you have probably seen internet users fanatically discussing the series’ characters, storyline, and possible endings.
Apart from writing about chatbots, I’m also a GoT fanatic, and I will base this chatbot on one of the characters from my favorite series. But before you find out the name of my bot, you should read a few lines about incredible free tools that allow us to build chatbots without coding.
Are chatbots expensive?
Today, you can create a chatbot even if you don’t know how to code. Most chatbot building platforms offer at least one free plan that allows you to use basic functionalities, create your bot, deploy it to Facebook Messenger, and analyze its performance. Free plans usually allow your bot to talk to a limited number of users.
Why should you personalize your bot?
Every platform will ask you to write a bot’s name before you start designing conversations. You will also be able to add the bot’s photograph and bio. Personalizing your bot is the only way to ensure that you will stick to the same personality and storyline throughout the building process. Users often see chatbots as people, and by giving your bot an identity, you will make sure that it doesn’t sound like it has multiple personality disorder.
I think connecting my chatbot with a GoT character will help readers understand the process of chatbot creation.
And the name of our GoT chatbot is…
…Cersei. She is mean, pragmatic, and fearless and she would do anything to stay on the Iron Throne. Many people would rather hang out with Daenerys or Jon Snow. These characters are honest, noble and good-hearted, which means their actions are often predictable.
Cersei, on the other hand, is the queen of intrigues. As the meanest and the most vengeful character in the series, she has an evil plan for everybody who steps on her toes. While viewers can easily guess where Jon and Daenerys stand, there are dozens of questions they would like to ask Cersei. But before we start talking to our bot, we need to build her personality by using the most basic elements of chatbot interaction.
Choosing the bot’s name on Botsify.
Welcome / Greeting Message
The welcome message is the greeting Cersei says to every commoner who clicks on the ‘start conversation’ button. She is not a welcoming person (ask Sansa), except if you are a banker from Braavos. Her introductory message may sound something like this:
“Dear {{user_full_name}}, My name is Cersei of the House Lannister, the First of Her Name, Queen of the Andals and the First Men, Protector of the Seven Kingdoms. You can ask me questions, and I will answer them. If the question is not worth answering, I will redirect you to Ser Gregor Clegane, who will give you a step-by-step course on how to talk to the Queen of Westeros.”
Creating the welcome message on Chatfuel
Default Message / Answer
In the bot game, users, bots, and their creators often need to learn from failed attempts and mistakes. The default message is the text Cersei will send whenever you ask her a question she doesn’t understand. Knowing Cersei, it would sound something like this:
“Ser Gregor, please escort {{user_full_name}} to the dungeon.”
Creating default message on Botsify
Menu
To avoid calling out the Mountain every time someone asks her a question, Cersei might give you a few (safe) options to choose. The best way to do this is by using a menu function. We can classify the questions people want to ask Cersei in several different categories:

Iron Throne
Relationship with Jaime — OK, this isn’t a “safe option,” get ready to get close and personal with Sir Gregor Clegane.
War plans
Euron Greyjoy

After users choose a menu item, Cersei can give them a default response on the topic or set up a plot that will make their lives miserable. Knowing Cersei, she will probably go for the second option.
Adding chatbot menu on Botsify
Stories / Blocks
This feature allows us to build a longer Cersei-to-user interaction. The structure of stories and blocks is different on every chatbot platform, but most of them use keywords and phrases for finding out the user’s intention.

Keywords — where the bot recognizes a certain keyword within the user’s reply. Users who have chosen the ‘war plans’ option might ask Cersei how is she planning to defeat Daenerys’s dragons. We can add ‘dragon’ and ‘dragons’ as keywords, and connect them with an answer that will sound something like this:

“Dragons are not invulnerable as you may think. Maester Qyburn is developing a weapon that will bring them down for good!”
Adding keywords on Chatfuel
People may also ask her about White Walkers. Do you plan to join Daenerys and Jon Snow in a fight against White Walkers? After we add ‘White Walker’ and ‘White Walkers’ on the keyword list, Cersei will answer:
“White Walkers? Do you think the Queen of Westeros has enough free time to think about creatures from fairy tales and legends?”
Adding Keywords on Botsify

Phrases — are more complex syntaxes that the bot can be trained to recognize. Many people would like to ask Cersei if she’s going to marry Euron Greyjoy after the war ends. We can add ‘Euron’ as a keyword, but then we won’t be sure what answer the user is expecting. Instead, we can use the phrase ‘(Will you) marry Euron Greyjoy (after the war?)’. Just to be sure, we should also add a few alternative phrases like ‘(Do you plan on) marrying Euron Greyjoy (after the war),’ ‘(Will you) end up with Euron Greyjoy (after the war?)’, ‘(Will) Euron Greyjoy be the new King?’ etc. Cersei would probably answer this inquiry in her style:

“Of course not, Euron is a useful idiot. I will use his fleet and send him back to the Iron Islands, where he belongs.”
Adding phrases on Botsify
Forms
We have already asked Cersei several questions, and now she would like to ask us something. She can do so by using the form/user input feature. Most tools allow us to add a question and the criteria for checking the users’ answer. If the user provides us the answer that is compliant to the predefined form (like email address, phone number, or a ZIP code), the bot will identify and extract the answer. If the answer doesn’t fit into the predefined criteria, the bot will notify the user and ask him/her to try again.
If Cersei would ask you a question, she would probably want to know your address so she could send her guards to fill your basement with barrels of wildfire.
Creating forms on Botsify
Templates
If you have problems building your first chatbot, templates can help you create the basic conversation structure. Unfortunately, not all platforms offer this feature for free. Snatchbot currently has the most comprehensive list of free templates. There you can choose a pre-built layout. The template selection ranges from simple FAQ bots to ones created for a specific industry, like banking, airline, healthcare, or e-commerce.
Choosing templates on Snatchbot
Plugins
Most tools also provide plugins that can be used for making the conversations more meaningful. These plugins allow Cersei to send images, audio and video files. She can unleash her creativity and make you suffer by sending you her favorite GoT execution videos.

With the help of integrations, Cersei can talk to you on Facebook Messenger, Telegram, WeChat, Slack, and many other communication apps. She can also sell her fan gear and ask you for donations by integrating in-bot payments from PayPal accounts. Her sales pitch will probably sound something like this:
“Gold wins wars! Would you rather invest your funds in a member of a respected family, who always pays her debts, or in the chaotic war endeavor of a crazy revolutionary, whose strength lies in three flying lizards? If your pockets are full of gold, you are already on my side. Now you can complete your checkout on PayPal.”
Chatbot building is now easier than ever, and even small businesses are starting to use the incredible benefits of artificial intelligence. If you still don’t believe that chatbots can replace customer service representatives, I suggest you try to develop a bot based on your favorite TV show, movie or book character and talk with him/her for a while. This way, you will be able to understand the concept that stands behind this amazing technology and use it to improve your business.
Now I’m off to talk to Cersei. Maybe she will feed me some Season 8 spoilers.
This article was originally published by Chatbots Magazine. Read the original post here.
Image credits for screenshots in post: Branislav Srdanovic
Banner stock media provided by new_vision_studio / Pond5 Continue reading

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#430667 Welcome to a More Discoverable ...

This week we’ve rolled out our first major round of improvements to Singularity Hub since our ground-up redesign last December. If we did it right, you’ll find that discovering the technological goodies you come here for is much easier, and so too are other Singularity University offerings you might be interested in.
The first and most major change is in the way Hub’s navigation is structured.
The previous categories in our header (Tech, Future, Health, Science) have been replaced by a single page, Topics, which profiles the most popular tech topics across our site. The featured topics in this menu will be updated regularly based on article performance, so you can keep up with what’s trending in AI, biotech, neuroscience, robotics, or whatever is making the biggest splash most recently.
Rolling our hottest topic category tags into one header dropdown allowed us to create greater focus on some of our newest and best offerings.
Our header now prominently features In Focus, which includes articles on how leaders can make the most of today’s accelerating pace of change by learning to think like futurists, innovators, technologists, and humanitarians. We’ve always been technological optimists, and we want to to make it easy for leaders to find the stories that help make hopeful problem-solvers of us all.
We’ve added a section for Experts, which features leaders in the Singularity University community and showcases their thought leadership including interviews and books. In Events, we highlight Singularity University’s global library of local happenings and summits.
Lastly, we’re excited that our growing original video efforts—from our Ray Kurzweil series to our weekly tech news roundup posts—now live under a central Videos section on Hub. This also gives us a place to highlight our favorite video posts from around the web, including the sci-fi shorts we love so much.
Cruising through the rest of Hub, particularly our homepage, you’ll find a much greater variety of content options, including new stories, top stories, event coverage, and videos. In short, it’s everything a homepage should be. On posts, we’ve tried to keep things as clean as possible, and we put a lot of hours into laboriously streamlining our content tagging structure, making it much easier for you to click through category tags into other stories you might like.

Here’s what @singularityhub looked like 2 years ago, 2 weeks ago, & today. Check it out: https://t.co/7cmlTJwc7d pic.twitter.com/jDayIEIFNv
— Singularity Hub (@singularityhub) July 13, 2017

You’ll also see greater visibility into Singularity University events, along with clearer ways to keep up with Hub and SU both, from simple email newsletter signups to callouts for the SingularityU Hub iOS app and events like SU’s Experts on Air series.
We hope you enjoy the ever-evolving, ever-improving Singularity Hub, and we’d love to hear your feedback. Feel free to tweet us, and let us know your thoughts. You can also pitch us or email us. And as always, thank you for your support. Continue reading

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#428357 UV Disinfection robot

Tech-Link Healthcare Systems partners with Blue Ocean Robotics Introducing UV-Disinfection Robot
Singapore, 1 November 2016 – The rise of robots have steered Tech-Link Healthcare Systems, a design and integrator of healthcare automation systems to offer solutions beyond automated storage and material handling systems. With a vision of providing holistic solutions for healthcare organisations, Tech-Link extends its capabilities by offering UV disinfection robot solutions via a strategic partnership with Danish robotics company, Blue Ocean Robotics to battle against Hospital Acquired Infections (HAIs).Singapore’s labour intensive healthcare environment and the unknown impact of HAIs in the developed city-state had beckoned Tech-Link Healthcare Systems to offer solutions in the area of disinfection. We recognised the rise in demand for robots to collaborate with humans and have identified this need for customers. Introducing robotic technologies as part of our suite of solutions is the company’s mission to innovate the way healthcare organisations work and enhance their customers’ experience.Tech-Link’s partnership with Blue Ocean Robotics affirms both companies’ efforts in reaching out to new markets with technology and solutions to ease manpower crunch, deliver greater value and improve the quality of healthcare services. As an official sales partner, we bring together Blue Ocean Robotics’ expertise in automating disinfection procedures to promote safer, efficient and more productive work environment.
“Tech-Link looks forward to developing reliable healthcare solutions with hardware and latest technologies from Blue Ocean Robotics for our customers in Singapore and abroad.” said Director of Tech-Link Healthcare Systems, Tan Hock Seng. “Our similar beliefs in the Blue Ocean strategy synergise the collaboration to improve the quality of healthcare services through robotics.” he added.“We are very excited about our new sales partner Tech-Link Healthcare Systems, since it is of great importance for Blue Ocean Robotics to expand our sales of new technologies beyond Denmark’s borders. Blue Ocean Robotics focuses on creating new markets for robots. This includes both the development of new technologies and the creation of new markets for revolutionary robot solutions. We welcome Tech-Link Healthcare Systems with open arms and look forward to a fruitful collaboration in the years ahead.” said Claus Risager, Rune K. Larsen & John Erland Østergaard, Partners and Co-CEOs, Blue Ocean Robotics.
UV-Disinfection RobotThe UV-Disinfection Robot – also called UV-DR – is an autonomous disinfection robot for hospitals, production lines and pharmaceutical companies. The robot is used primarily in, but not limited to the cleaning cycle with the aim of reducing spread of HAIs, infectious diseases, viruses, bacteria and other types or harmful organic materials.UV-DR is a mobile robot that can drive autonomously while emitting concentrated UV-C light onto pre-defined infectious hotspots in patient rooms and other hospital environments, thus disinfecting and killing bacteria and virus on all exposed surfaces. An exposure time of ten minutes is estimated to kill up to 99% of bacteria such as Clostridium Difficile.

About Tech-Link Healthcare Systems Pte LtdTech-Link Healthcare Systems is a subsidiary of Tech-Link Storage Engineering established in Singapore since 2015. The company designs and provides innovative solutions for the healthcare sector, focusing on advanced and emerging solutions to support healthcare organisations in optimising available resources and services. Tech-Link Healthcare Systems design and implement automated material handling systems to enhance secured material transport and logistics storage management in hospitals and other healthcare facilities. As a complete solution provider, the company also provides consultancy in systems design to streamline and automate processes as well as integrated video solutions within healthcare facilities.About Tech-Link Storage Engineering Pte LtdTech-Link Storage Engineering is a group of companies established in Singapore with more than 25 years of principal activities in procurement, manufacturing and marketing of storage, distribution and materials handling products and systems. From its domain expertise in storage and racking systems, Tech-Link is also involved in R&D, system design, supply and implementation of logistics supply chain automation systems. The business expanded its global capabilities in the area of planning and consultancy to provide solutions for Built-to-Suit industrial developments and Healthcare logistics systems.
Tech-Link is an ISO 9001:2008 and OHSAS 18001:2007 certified company for Quality Management System and Occupational, Health and Safety System.Visit www.techlinkstorageengineering.comAbout Blue Ocean RoboticsBlue Ocean Robotics is an international company group with presence across the globe including America, Europe, Asia and Australia. The robotics company has its headquarter in the city of Odense (www.odenserobotics.dk) in Denmark. Blue Ocean Robotics applies robot technology to create solutions and innovation for end-users and new businesses in partnerships.Visit www.blue-ocean-robotics.com
Here is a video showing the robot in action:

The post UV Disinfection robot appeared first on Roboticmagazine. Continue reading

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