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#431058 How to Make Your First Chatbot With the ...
You’re probably wondering what Game of Thrones has to do with chatbots and artificial intelligence. Before I explain this weird connection, I need to warn you that this article may contain some serious spoilers. Continue with your reading only if you are a passionate GoT follower, who watches new episodes immediately after they come out.
Why are chatbots so important anyway?
According to the study “When Will AI Exceed Human Performance?,” researchers believe there is a 50% chance artificial intelligence could take over all human jobs by around the year 2060. This technology has already replaced dozens of customer service and sales positions and helped businesses make substantial savings.
Apart from the obvious business advantages, chatbot creation can be fun. You can create an artificial personality with a strong attitude and a unique set of traits and flaws. It’s like creating a new character for your favorite TV show. That’s why I decided to explain the most important elements of the chatbot creation process by using the TV characters we all know and love (or hate).
Why Game of Thrones?
Game of Thrones is the most popular TV show in the world. More than 10 million viewers watched the seventh season premiere, and you have probably seen internet users fanatically discussing the series’ characters, storyline, and possible endings.
Apart from writing about chatbots, I’m also a GoT fanatic, and I will base this chatbot on one of the characters from my favorite series. But before you find out the name of my bot, you should read a few lines about incredible free tools that allow us to build chatbots without coding.
Are chatbots expensive?
Today, you can create a chatbot even if you don’t know how to code. Most chatbot building platforms offer at least one free plan that allows you to use basic functionalities, create your bot, deploy it to Facebook Messenger, and analyze its performance. Free plans usually allow your bot to talk to a limited number of users.
Why should you personalize your bot?
Every platform will ask you to write a bot’s name before you start designing conversations. You will also be able to add the bot’s photograph and bio. Personalizing your bot is the only way to ensure that you will stick to the same personality and storyline throughout the building process. Users often see chatbots as people, and by giving your bot an identity, you will make sure that it doesn’t sound like it has multiple personality disorder.
I think connecting my chatbot with a GoT character will help readers understand the process of chatbot creation.
And the name of our GoT chatbot is…
…Cersei. She is mean, pragmatic, and fearless and she would do anything to stay on the Iron Throne. Many people would rather hang out with Daenerys or Jon Snow. These characters are honest, noble and good-hearted, which means their actions are often predictable.
Cersei, on the other hand, is the queen of intrigues. As the meanest and the most vengeful character in the series, she has an evil plan for everybody who steps on her toes. While viewers can easily guess where Jon and Daenerys stand, there are dozens of questions they would like to ask Cersei. But before we start talking to our bot, we need to build her personality by using the most basic elements of chatbot interaction.
Choosing the bot’s name on Botsify.
Welcome / Greeting Message
The welcome message is the greeting Cersei says to every commoner who clicks on the ‘start conversation’ button. She is not a welcoming person (ask Sansa), except if you are a banker from Braavos. Her introductory message may sound something like this:
“Dear {{user_full_name}}, My name is Cersei of the House Lannister, the First of Her Name, Queen of the Andals and the First Men, Protector of the Seven Kingdoms. You can ask me questions, and I will answer them. If the question is not worth answering, I will redirect you to Ser Gregor Clegane, who will give you a step-by-step course on how to talk to the Queen of Westeros.”
Creating the welcome message on Chatfuel
Default Message / Answer
In the bot game, users, bots, and their creators often need to learn from failed attempts and mistakes. The default message is the text Cersei will send whenever you ask her a question she doesn’t understand. Knowing Cersei, it would sound something like this:
“Ser Gregor, please escort {{user_full_name}} to the dungeon.”
Creating default message on Botsify
Menu
To avoid calling out the Mountain every time someone asks her a question, Cersei might give you a few (safe) options to choose. The best way to do this is by using a menu function. We can classify the questions people want to ask Cersei in several different categories:
Iron Throne
Relationship with Jaime — OK, this isn’t a “safe option,” get ready to get close and personal with Sir Gregor Clegane.
War plans
Euron Greyjoy
After users choose a menu item, Cersei can give them a default response on the topic or set up a plot that will make their lives miserable. Knowing Cersei, she will probably go for the second option.
Adding chatbot menu on Botsify
Stories / Blocks
This feature allows us to build a longer Cersei-to-user interaction. The structure of stories and blocks is different on every chatbot platform, but most of them use keywords and phrases for finding out the user’s intention.
Keywords — where the bot recognizes a certain keyword within the user’s reply. Users who have chosen the ‘war plans’ option might ask Cersei how is she planning to defeat Daenerys’s dragons. We can add ‘dragon’ and ‘dragons’ as keywords, and connect them with an answer that will sound something like this:
“Dragons are not invulnerable as you may think. Maester Qyburn is developing a weapon that will bring them down for good!”
Adding keywords on Chatfuel
People may also ask her about White Walkers. Do you plan to join Daenerys and Jon Snow in a fight against White Walkers? After we add ‘White Walker’ and ‘White Walkers’ on the keyword list, Cersei will answer:
“White Walkers? Do you think the Queen of Westeros has enough free time to think about creatures from fairy tales and legends?”
Adding Keywords on Botsify
Phrases — are more complex syntaxes that the bot can be trained to recognize. Many people would like to ask Cersei if she’s going to marry Euron Greyjoy after the war ends. We can add ‘Euron’ as a keyword, but then we won’t be sure what answer the user is expecting. Instead, we can use the phrase ‘(Will you) marry Euron Greyjoy (after the war?)’. Just to be sure, we should also add a few alternative phrases like ‘(Do you plan on) marrying Euron Greyjoy (after the war),’ ‘(Will you) end up with Euron Greyjoy (after the war?)’, ‘(Will) Euron Greyjoy be the new King?’ etc. Cersei would probably answer this inquiry in her style:
“Of course not, Euron is a useful idiot. I will use his fleet and send him back to the Iron Islands, where he belongs.”
Adding phrases on Botsify
Forms
We have already asked Cersei several questions, and now she would like to ask us something. She can do so by using the form/user input feature. Most tools allow us to add a question and the criteria for checking the users’ answer. If the user provides us the answer that is compliant to the predefined form (like email address, phone number, or a ZIP code), the bot will identify and extract the answer. If the answer doesn’t fit into the predefined criteria, the bot will notify the user and ask him/her to try again.
If Cersei would ask you a question, she would probably want to know your address so she could send her guards to fill your basement with barrels of wildfire.
Creating forms on Botsify
Templates
If you have problems building your first chatbot, templates can help you create the basic conversation structure. Unfortunately, not all platforms offer this feature for free. Snatchbot currently has the most comprehensive list of free templates. There you can choose a pre-built layout. The template selection ranges from simple FAQ bots to ones created for a specific industry, like banking, airline, healthcare, or e-commerce.
Choosing templates on Snatchbot
Plugins
Most tools also provide plugins that can be used for making the conversations more meaningful. These plugins allow Cersei to send images, audio and video files. She can unleash her creativity and make you suffer by sending you her favorite GoT execution videos.
With the help of integrations, Cersei can talk to you on Facebook Messenger, Telegram, WeChat, Slack, and many other communication apps. She can also sell her fan gear and ask you for donations by integrating in-bot payments from PayPal accounts. Her sales pitch will probably sound something like this:
“Gold wins wars! Would you rather invest your funds in a member of a respected family, who always pays her debts, or in the chaotic war endeavor of a crazy revolutionary, whose strength lies in three flying lizards? If your pockets are full of gold, you are already on my side. Now you can complete your checkout on PayPal.”
Chatbot building is now easier than ever, and even small businesses are starting to use the incredible benefits of artificial intelligence. If you still don’t believe that chatbots can replace customer service representatives, I suggest you try to develop a bot based on your favorite TV show, movie or book character and talk with him/her for a while. This way, you will be able to understand the concept that stands behind this amazing technology and use it to improve your business.
Now I’m off to talk to Cersei. Maybe she will feed me some Season 8 spoilers.
This article was originally published by Chatbots Magazine. Read the original post here.
Image credits for screenshots in post: Branislav Srdanovic
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#431006 Adoption of robotics into a ...
VTT Technical Research Centre of Finland studied the implementation of a logistics robot system at the Seinäjoki Central Hospital in South Ostrobothnia. The aim is to reduce transportation costs, improve the availability of supplies and alleviate congestion on hospital hallways by running deliveries around the clock on every day of the week. Joint planning and dialogue between the various occupational groups and stakeholders involved was necessary for a successful change process. Continue reading →
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#430556 Forget Flying Cars, the Future Is ...
Flying car concepts have been around nearly as long as their earthbound cousins, but no one has yet made them a commercial success. MIT engineers think we’ve been coming at the problem from the wrong direction; rather than putting wings on cars, we should be helping drones to drive.
The team from the university’s Computer Science and Artificial Intelligence Laboratory (CSAIL) added wheels to a fleet of eight mini-quadcopters and tested driving and flying them around a tiny toy town made out of cardboard and fabric.
Adding the ability to drive reduced the distance the drone could fly by 14 percent compared to a wheel-less version. But while driving was slower, the drone could travel 150 percent further than when flying. The result is a vehicle that combines the speed and mobility of flying with the energy-efficiency of driving.
CSAIL director Daniela Rus told MIT News their work suggested that when looking to create flying cars, it might make more sense to build on years of research into drones rather than trying to simply “put wings on cars.”
Historically, flying car concepts have looked like someone took apart a Cessna light aircraft and a family sedan, mixed all the parts up, and bolted them back together again. Not everyone has abandoned this approach—two of the most developed flying car designs from Terrafugia and AeroMobil are cars with folding wings that need an airstrip to take off.
But flying car concepts are looking increasingly drone-like these days, with multiple small rotors, electric propulsion and vertical take-off abilities. Take the eHang 184 autonomous aerial vehicle being developed in China, the Kitty Hawk all-electric aircraft backed by Google founder Larry Page, which is little more than a quadcopter with a seat, the AirQuadOne designed by UK consortium Neva Aerospace, or Lilium Aviation’s Jet.
The attraction is obvious. Electric-powered drones are more compact, maneuverable, and environmentally friendly, making them suitable for urban environments.
Most of these vehicles are not quite the same as those proposed by the MIT engineers, as they’re pure flying machines. But a recent Airbus concept builds on the same principle that the future of urban mobility is vehicles that can both fly and drive. Its Pop.Up design is a two-passenger pod that can either be clipped to a set of wheels or hang under a quadcopter.
Importantly, they envisage their creation being autonomous in both flight and driving modes. And they’re not the only ones who think the future of flying cars is driverless. Uber has committed to developing a network of autonomous air taxis within a decade. This spring, Dubai announced it would launch a pilotless passenger drone service using the Ehang 184 as early as next month (July).
While integrating fully-fledged autonomous flying cars into urban environments will be far more complex, the study by Rus and her colleagues provides a good starting point for the kind of 3D route-planning and collision avoidance capabilities this would require.
The team developed multi-robot path planning algorithms that were able to control all eight drones as they flew and drove around their mock up city, while also making sure they didn’t crash into each other and avoided no-fly zones.
“This work provides an algorithmic solution for large-scale, mixed-mode transportation and shows its applicability to real-world problems,” Jingjin Yu, a computer science professor at Rutgers University who was not involved in the research, told MIT News.
This vision of a driverless future for flying cars might be a bit of a disappointment for those who’d envisaged themselves one day piloting their own hover car just like George Jetson. But autonomy and Uber-like ride-hailing business models are likely to be attractive, as they offer potential solutions to three of the biggest hurdles drone-like passenger vehicles face.
Firstly, it makes the vehicles accessible to anyone by removing the need to learn how to safely pilot an aircraft. Secondly, battery life still limits most electric vehicles to flight times measured in minutes. For personal vehicles this could be frustrating, but if you’re just hopping in a driverless air taxi for a five minute trip across town it’s unlikely to become apparent to you.
Operators of the service simply need to make sure they have a big enough fleet to ensure a charged vehicle is never too far away, or they’ll need a way to swap out batteries easily, such as the one suggested by the makers of the Volocopter electric helicopter.
Finally, there has already been significant progress in developing technology and regulations needed to integrate autonomous drones into our airspace that future driverless flying cars can most likely piggyback off of.
Safety requirements will inevitably be more stringent, but adding more predictable and controllable autonomous drones to the skies is likely to be more attractive to regulators than trying to license and police thousands of new amateur pilots.
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#430550 This Week’s Awesome Stories From ...
DRONES
MIT Is Building Autonomous Drones That Can Both Drive and FlyApril Glaser | Recode“The drones, which were built at MIT’s Computer Science and Artificial Intelligence Laboratory, also include route-planning software that can help calculate when the flying robot switches from air to ground in order to optimize its battery life.”
SPACE
SpaceX Is Making Commercial Space Launches Look Like Child’s PlayJamie Condliffe | MIT Technology Review“Late Friday, SpaceX launched a satellite into orbit from Florida using one of its refurbished Falcon 9 rockets. Then on Sunday, for good measure, it lofted 10 smaller satellites using a new version of the same rocket, which it launched from California. The feat is a sign that the private space company seems more likely than ever to turn its vision of competitively priced, rapid-turnaround rocket launches into reality.”
CYBERSECURITY
A New Ransomware Attack Is Infecting Airlines, Banks, and Utilities Across EuropeRussell Brandom | The Verge“The origins of the attack are still unclear, but the involvement of Ukraine’s electric utilities is likely to cast suspicion on Russia. Ukraine’s power grid was hit by a persistent and sophisticated attack in December 2015, which many attributed to Russia. The attack ultimately left 230,000 residents without power for as long as six hours.”
SILICON VALLEY NEWS
Mark Zuckerberg’s Probably Nonexistent 2020 Presidential Campaign, ExplainedTimothy B. Lee | VOX“After all, the kind of outreach Zuckerberg would do in a presidential campaign isn’t that different from the kind of outreach he’d do if he were simply trying to understand Facebook users better and build public goodwill for his massive social media site.”
AUTONOMOUS CARS
Riding in a Robocar That Sees Around CornersPhilip E. Ross | IEEE Spectrum“It takes 20 to 30 minutes to fit a car with the necessary hardware: a GPS sensor and a wireless transceiver. Here in the MCity compound, at least, the GPS system uses a repeater to enhance its accuracy down to centimeter level—good enough to locate a car precisely and to allow other cars to figure out its trajectory and measure its speed.”
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#428433 UK Robotics Week To Return – 24th June ...
Today marks official launch of the second UK Robotics Week; entries now open in Surgical Robot, Autonomous Driving and School Robot Challenges
London, UK, 7th November 2016. – UK Robotics Week 2017 officially launches today, with a range of robotics activities and challenges open to schools, academic institutions and industry sectors. These activities culminate in a national week of celebration being held 24th – 30th June 2017. The second annual UK Robotics Week is set to be even bigger and better, building on the huge success of the inaugural event. Any institutions or organisations planning to hold their own robotics events – either in the run-up to and during the UK Robotics Week – can also apply now to be included in the official Programme of Activities (please visit www.roboticsweek.uk for details of how to register).
The first ever UK Robotics Week proved a huge success, encompassing a host of events up and down the UK, including public lectures, open labs, hackathons, tech weekends, conferences, and a state-of-the-art robotics showcase held on the last day. The UK Robotics Week initiative is jointly spearheaded by founding supporters, the Engineering and Physical Sciences Research Council (EPSRC), The Royal Academy of Engineering, the Institution of Engineering and Technology, the Institution of Mechanical Engineers and the UK-RAS Special Interest Group, and is being coordinated by the EPSRC UK-RAS network.
As part of the official launch, this year’s School Robot Challenge is now open for entries to all schools nationwide. The competition offers schoolchildren the opportunity to design their own virtual robot bug and teach it to move, with the option of printing their bug in 3D. The challenge aims to develop children’s interest and skills in digital technology, design, science, engineering and biology. This year’s competition has been split into two age group categories – 4-12 years and 13-18 years – with top prizes to be awarded in each. School are actively encouraged to register their interest on the website now to access the information packs and software at http://www.roboticsweek.uk/schoolrobotchallenge.htm
The first Surgical Robot Challenge attracted participation from the world’s leading institutions, with top robotics research teams travelling to the UK to demonstrate their outstanding innovations during last year’s competition finals. The 2017 competition is now open for entry, and any international researchers interested in participating in this prestigious challenge can download all the competition information at http://www.roboticsweek.uk/surgicalrobotchallenge.htm
The second Autonomous Driving Challenge is also launched today. This is an international competition to inspire the next generation of designers and engineers, and involves designing your own vehicle and teaching it to drive autonomously. The challenge is open to everyone: children and adults, amateurs and professionals.
Commenting on today’s official launch, Professor Guang-Zhong Yang PhD, FREng, Director and Co-founder of the Hamlyn Centre for Robotic Surgery, at Imperial College London and Chair of the UK-RAS Network, said: “We have been delighted with the response to UK Robotics Week, which looks set to become one of the key highlights in the science and technology calendar. This is a unique opportunity to celebrate the UK’s technology leadership in robotics and autonomous systems, and for individuals and institutions to get involved – hands-on – with robotics development.”
Professor Philip Nelson, Chief Executive of EPSRC, added: “From inspiring the nation’s budding engineers in STEM subjects to engaging people of all ages in a national debate about the contribution robotic technology can make to society and our economy, we’re looking forward to creating even more of a buzz with UK Robotics Week this year, and shining an even bigger spotlight on the fantastic robotics innovation being driven from the UK.”
For full information about all the activities planned for UK Robotics Week, please visit the website: www.roboticsweek.uk and follow UK Robotics Week on Twitter (@ukroboticsweek)
About the EPSRC UK-RAS Network (http://www.uk-ras.org) : The EPSRC UK Robotics and Autonomous Systems Network (UK-RAS Network) is dedicated to robotics innovation across the UK, with a mission to provide academic leadership in Robotics and Autonomous Systems (RAS), expand collaboration with industry, and integrate and coordinate activities at eight Engineering and Physical Sciences Research Council (EPSRC) funded RAS capital facilities and Centres for Doctoral Training (CDTs) across the country.
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The post UK Robotics Week To Return – 24th June to 30th June 2017 appeared first on Roboticmagazine. Continue reading →
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