Tag Archives: internet
#436200 AI and the Future of Work: The Economic ...
This week at MIT, academics and industry officials compared notes, studies, and predictions about AI and the future of work. During the discussions, an insurance company executive shared details about one AI program that rolled out at his firm earlier this year. A chatbot the company introduced, the executive said, now handles 150,000 calls per month.
Later in the day, a panelist—David Fanning, founder of PBS’s Frontline—remarked that this statistic is emblematic of broader fears he saw when reporting a new Frontline documentary about AI. “People are scared,” Fanning said of the public’s AI anxiety.
Fanning was part of a daylong symposium about AI’s economic consequences—good, bad, and otherwise—convened by MIT’s Task Force on the Work of the Future.
“Dig into every industry, and you’ll find AI changing the nature of work,” said Daniela Rus, director of MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL). She cited recent McKinsey research that found 45 percent of the work people are paid to do today can be automated with currently available technologies. Those activities, McKinsey found, represent some US $2 trillion in wages.
However, the threat of automation—whether by AI or other technologies—isn’t as new as technologists on America’s coasts seem to believe, said panelist Fred Goff, CEO of Jobcase, Inc.
“If you live in Detroit or Toledo, where I come from, technology has been displacing jobs for the last half-century,” Goff said. “I don’t think that most people in this country have the increased anxiety that the coasts do, because they’ve been living this.”
Goff added that the challenge AI poses for the workforce is not, as he put it, “getting coal miners to code.” Rather, he said, as AI automates some jobs, it will also open opportunities for “reskilling” that may have nothing to do with AI or automation. He touted trade schools—teaching skills like welding, plumbing, and electrical work—and certification programs for sales industry software packages like Salesforce.
On the other hand, a documentarian who reported another recent program on AI—Krishna Andavolu, senior correspondent for Vice Media—said “reskilling” may not be an easy answer.
“People in rooms like this … don’t realize that a lot of people don’t want to work that much,” Andavolu said. “They’re not driven by passion for their career, they’re driven by passion for life. We’re telling a lot of these workers that they need to reskill. But to a lot of people that sounds like, ‘I’ve got to work twice as hard for what I have now.’ That sounds scary. We underestimate that at our peril.”
Part of the problem with “reskilling,” Andavolu said, is that some high-growth industries involve caregiving for seniors and in medical facilities—roles which are traditionally considered “feminized” careers. Destigmatizing these jobs, and increasing the pay to match the salaries of displaced jobs like long-haul truck drivers, is another challenge.
Daron Acemoglu, MIT Institute Professor of Economics, faulted the comparably slim funding of academic research into AI.
“There is nothing preordained about the progress of technology,” he said. Computers, the Internet, antibiotics, and sensors all grew out of government and academic research programs. What he called the “blue-sky thinking” of non-corporate AI research can also develop applications that are not purely focused on maximizing profits.
American companies, Acemoglu said, get tax breaks for capital R&D—but not for developing new technologies for their employees. “We turn around and [tell companies], ‘Use your technologies to empower workers,’” he said. “But why should they do that? Hiring workers is expensive in many ways. And we’re subsidizing capital.”
Said Sarita Gupta, director of the Ford Foundation’s Future of Work(ers) Program, “Low and middle income workers have for over 30 years been experiencing stagnant and declining pay, shrinking benefits, and less power on the job. Now technology is brilliant at enabling scale. But the question we sit with is—how do we make sure that we’re not scaling these longstanding problems?”
Andrew McAfee, co-director of MIT’s Initiative on the Digital Economy, said AI may not reduce the number of jobs available in the workplace today. But the quality of those jobs is another story. He cited the Dutch economist Jan Tinbergen who decades ago said that “Inequality is a race between technology and education.”
McAfee said, ultimately, the time to solve the economic problems AI poses for workers in the United States is when the U.S. economy is doing well—like right now.
“We do have the wind at our backs,” said Elisabeth Reynolds, executive director of MIT’s Task Force on the Work of the Future.
“We have some breathing room right now,” McAfee agreed. “Economic growth has been pretty good. Unemployment is pretty low. Interest rates are very, very low. We might not have that war chest in the future.” Continue reading
#436167 Is it Time for Tech to Stop Moving Fast ...
On Monday, I attended the 2019 Fall Conference of Stanford’s Institute for Human Centered Artificial Intelligence (HAI). That same night I watched the Season 6 opener for the HBO TV show Silicon Valley. And the debates featured in both surrounded the responsibility of tech companies for the societal effects of the technologies they produce. The two events have jumbled together in my mind, perhaps because I was in a bit of a brain fog, thanks to the nasty combination of a head cold and the smoke that descended on Silicon Valley from the northern California wildfires. But perhaps that mixture turned out to be a good thing.
What is clear, in spite of the smoke, is that this issue is something a lot of people are talking about, inside and outside of Silicon Valley (witness the viral video of Rep. Alexandria Ocasio-Cortez (D-NY) grilling Facebook CEO Mark Zuckerberg).
So, to add to that conversation, here’s my HBO Silicon Valley/Stanford HAI conference mashup.
Silicon Valley’s fictional CEO Richard Hendriks, in the opening scene of the episode, tells Congress that Facebook, Google, and Amazon only care about exploiting personal data for profit. He states:
“These companies are kings, and they rule over kingdoms far larger than any nation in history.”
Meanwhile Marietje Schaake, former member of the European Parliament and a fellow at HAI, told the conference audience of 900:
“There is a lot of power in the hands of few actors—Facebook decides who is a news source, Microsoft will run the defense department’s cloud…. I believe we need a deeper debate about which tasks need to stay in the hands of the public.”
Eric Schmidt, former CEO and executive chairman of Google, agreed. He says:
“It is important that we debate now the ethics of what we are doing, and the impact of the technology that we are building.”
Stanford Associate Professor Ge Wang, also speaking at the HAI conference, pointed out:
“‘Doing no harm’ is a vital goal, and it is not easy. But it is different from a proactive goal, to ‘do good.’”
Had Silicon Valley’s Hendricks been there, he would have agreed. He said in the episode:
“Just because it’s successful, doesn’t mean it’s good. Hiroshima was a successful implementation.”
The speakers at the HAI conference discussed the implications of moving fast and breaking things, of putting untested and unregulated technology into the world now that we know that things like public trust and even democracy can be broken.
Google’s Schmidt told the HAI audience:
“I don’t think that everything that is possible should be put into the wild in society, we should answer the question, collectively, how much risk are we willing to take.
And Silicon Valley denizens real and fictional no longer think it’s OK to just say sorry afterwards. Says Schmidt:
“When you ask Facebook about various scandals, how can they still say ‘We are very sorry; we have a lot of learning to do.’ This kind of naiveté stands out of proportion to the power tech companies have. With great power should come great responsibility, or at least modesty.”
Schaake argued:
“We need more guarantees, institutions, and policies than stated good intentions. It’s about more than promises.”
Fictional CEO Hendricks thinks saying sorry is a cop-out as well. In the episode, a developer admits that his app collected user data in spite of Hendricks assuring Congress that his company doesn’t do that:
“You didn’t know at the time,” the developer says. “Don’t beat yourself up about it. But in the future, stop saying it. Or don’t; I don’t care. Maybe it will be like Google saying ‘Don’t be evil,’ or Facebook saying ‘I’m sorry, we’ll do better.’”
Hendricks doesn’t buy it:
“This stops now. I’m the boss, and this is over.”
(Well, he is fictional.)
How can government, the tech world, and the general public address this in a more comprehensive way? Out in the real world, the “what to do” discussion at Stanford HAI surrounded regulation—how much, what kind, and when.
Says the European Parliament’s Schaake:
“An often-heard argument is that government should refrain from regulating tech because [regulation] will stifle innovation. [That argument] implies that innovation is more important than democracy or the rule of law. Our problems don’t stem from over regulation, but under regulation of technologies.”
But when should that regulation happen. Stanford provost emeritus John Etchemendy, speaking from the audience at the HAI conference, said:
“I’ve been an advocate of not trying to regulate before you understand it. Like San Francisco banning of use of facial recognition is not a good example of regulation; there are uses of facial recognition that we should allow. We want regulations that are just right, that prevent the bad things and allow the good things. So we are going to get it wrong either way, if we regulate to soon or hold off, we will get some things wrong.”
Schaake would opt for regulating sooner rather than later. She says that she often hears the argument that it is too early to regulate artificial intelligence—as well as the argument that it is too late to regulate ad-based political advertising, or online privacy. Neither, to her, makes sense. She told the HAI attendees:
“We need more than guarantees than stated good intentions.”
U.S. Chief Technology Officer Michael Kratsios would go with later rather than sooner. (And, yes, the country has a CTO. President Barack Obama created the position in 2009; Kratsios is the fourth to hold the office and the first under President Donald Trump. He was confirmed in August.) Also speaking at the HAI conference, Kratsios argued:
“I don’t think we should be running to regulate anything. We are a leader [in technology] not because we had great regulations, but we have taken a free market approach. We have done great in driving innovation in technologies that are born free, like the Internet. Technologies born in captivity, like autonomous vehicles, lag behind.”
In the fictional world of HBO’s Silicon Valley, startup founder Hendricks has a solution—a technical one of course: the decentralized Internet. He tells Congress:
“The way we win is by creating a new, decentralized Internet, one where the behavior of companies like this will be impossible, forever. Where it is the users, not the kings, who have sovereign control over their data. I will help you build an Internet that is of the people, by the people, and for the people.”
(This is not a fictional concept, though it is a long way from wide use. Also called the decentralized Web, the concept takes the content on today’s Web and fragments it, and then replicates and scatters those fragments to hosts around the world, increasing privacy and reducing the ability of governments to restrict access.)
If neither regulation nor technology comes to make the world safe from the unforeseen effects of new technologies, there is one more hope, according to Schaake: the millennials and subsequent generations.
Tech companies can no longer pursue growth at all costs, not if they want to keep attracting the talent they need, says Schaake. She noted that, “the young generation looks at the environment, at homeless on the streets,” and they expect their companies to tackle those and other issues and make the world a better place. Continue reading
#435824 A Q&A with Cruise’s head of AI, ...
In 2016, Cruise, an autonomous vehicle startup acquired by General Motors, had about 50 employees. At the beginning of 2019, the headcount at its San Francisco headquarters—mostly software engineers, mostly working on projects connected to machine learning and artificial intelligence—hit around 1000. Now that number is up to 1500, and by the end of this year it’s expected to reach about 2000, sprawling into a recently purchased building that had housed Dropbox. And that’s not counting the 200 or so tech workers that Cruise is aiming to install in a Seattle, Wash., satellite development center and a handful of others in Phoenix, Ariz., and Pasadena, Calif.
Cruise’s recent hires aren’t all engineers—it takes more than engineering talent to manage operations. And there are hundreds of so-called safety drivers that are required to sit in the 180 or so autonomous test vehicles whenever they roam the San Francisco streets. But that’s still a lot of AI experts to be hiring in a time of AI engineer shortages.
Hussein Mehanna, head of AI/ML at Cruise, says the company’s hiring efforts are on track, due to the appeal of the challenge of autonomous vehicles in drawing in AI experts from other fields. Mehanna himself joined Cruise in May from Google, where he was director of engineering at Google Cloud AI. Mehanna had been there about a year and a half, a relatively quick career stop after a short stint at Snap following four years working in machine learning at Facebook.
Mehanna has been immersed in AI and machine learning research since his graduate studies in speech recognition and natural language processing at the University of Cambridge. I sat down with Mehanna to talk about his career, the challenges of recruiting AI experts and autonomous vehicle development in general—and some of the challenges specific to San Francisco. We were joined by Michael Thomas, Cruise’s manager of AI/ML recruiting, who had also spent time recruiting AI engineers at Google and then Facebook.
IEEE Spectrum: When you were at Cambridge, did you think AI was going to take off like a rocket?
Mehanna: Did I imagine that AI was going to be as dominant and prevailing and sometimes hyped as it is now? No. I do recall in 2003 that my supervisor and I were wondering if neural networks could help at all in speech recognition. I remember my supervisor saying if anyone could figure out how use a neural net for speech he would give them a grant immediately. So he was on the right path. Now neural networks have dominated vision, speech, and language [processing]. But that boom started in 2012.
“In the early days, Facebook wasn’t that open to PhDs, it actually had a negative sentiment about researchers, and then Facebook shifted”
I didn’t [expect it], but I certainly aimed for it when [I was at] Microsoft, where I deliberately pushed my career towards machine learning instead of big data, which was more popular at the time. And [I aimed for it] when I joined Facebook.
In the early days, Facebook wasn’t that open to PhDs, or researchers. It actually had a negative sentiment about researchers. And then Facebook shifted to becoming one of the key places where PhD students wanted to do internships or join after they graduated. It was a mindset shift, they were [once] at a point in time where they thought what was needed for success wasn’t research, but now it’s different.
There was definitely an element of risk [in taking a machine learning career path], but I was very lucky, things developed very fast.
IEEE Spectrum: Is it getting harder or easier to find AI engineers to hire, given the reported shortages?
Mehanna: There is a mismatch [between job openings and qualified engineers], though it is hard to quantify it with numbers. There is good news as well: I see a lot more students diving deep into machine learning and data in their [undergraduate] computer science studies, so it’s not as bleak as it seems. But there is massive demand in the market.
Here at Cruise, demand for AI talent is just growing and growing. It might be is saturating or slowing down at other kinds of companies, though, [which] are leveraging more traditional applications—ad prediction, recommendations—that have been out there in the market for a while. These are more mature, better understood problems.
I believe autonomous vehicle technologies is the most difficult AI problem out there. The magnitude of the challenge of these problems is 1000 times more than other problems. They aren’t as well understood yet, and they require far deeper technology. And also the quality at which they are expected to operate is off the roof.
The autonomous vehicle problem is the engineering challenge of our generation. There’s a lot of code to write, and if we think we are going to hire armies of people to write it line by line, it’s not going to work. Machine learning can accelerate the process of generating the code, but that doesn’t mean we aren’t going to have engineers; we actually need a lot more engineers.
Sometimes people worry that AI is taking jobs. It is taking some developer jobs, but it is actually generating other developer jobs as well, protecting developers from the mundane and helping them build software faster and faster.
IEEE Spectrum: Are you concerned that the demand for AI in industry is drawing out the people in academia who are needed to educate future engineers, that is, the “eating the seed corn” problem?
Mehanna: There are some negative examples in the industry, but that’s not our style. We are looking for collaborations with professors, we want to cultivate a very deep and respectful relationship with universities.
And there’s another angle to this: Universities require a thriving industry for them to thrive. It is going to be extremely beneficial for academia to have this flourishing industry in AI, because it attracts more students to academia. I think we are doing them a fantastic favor by building these career opportunities. This is not the same as in my early days, [when] people told me “don’t go to AI; go to networking, work in the mobile industry; mobile is flourishing.”
IEEE Spectrum: Where are you looking as you try to find a thousand or so engineers to hire this year?
Thomas: We look for people who want to use machine learning to solve problems. They can be in many different industries—in the financial markets, in social media, in advertising. The autonomous vehicle industry is in its infancy. You can compare it to mobile in the early days: When the iPhone first came out, everyone was looking for developers with mobile experience, but you weren’t going to find them unless you went to straight to Apple, [so you had to hire other kinds of engineers]. This is the same type of thing: it is so new that you aren’t going to find experts in this area, because we are all still learning.
“You don’t have to be an autonomous vehicle expert to flourish in this world. It’s not too late to move…now would be a great time for AI experts working on other problems to shift their attention to autonomous vehicles.”
Mehanna: Because autonomous vehicle technology is the new frontier for AI experts, [the number of] people with both AI and autonomous vehicle experience is quite limited. So we are acquiring AI experts wherever they are, and helping them grow into the autonomous vehicle area. You don’t have to be an autonomous vehicle expert to flourish in this world. It’s not too late to move; even though there is a lot of great tech developed, there’s even more innovation ahead, so now would be a great time for AI experts working on other problems or applications to shift their attention to autonomous vehicles.
It feels like the Internet in 1980. It’s about to happen, but there are endless applications [to be developed over] the next few decades. Even if we can get a car to drive safely, there is the question of how can we tune the ride comfort, and then applying it all to different cities, different vehicles, different driving situations, and who knows to what other applications.
I can see how I can spend a lifetime career trying to solve this problem.
IEEE Spectrum: Why are you doing most of your development in San Francisco?
Mehanna: I think the best talent of the world is in Silicon Valley, and solving the autonomous vehicle problem is going to require the best of the best. It’s not just the engineering talent that is here, but [also] the entrepreneurial spirit. Solving the problem just as a technology is not going to be successful, you need to solve the product and the technology together. And the entrepreneurial spirit is one of the key reasons Cruise secured 7.5 billion in funding [besides GM, the company has a number of outside investors, including Honda, Softbank, and T. Rowe Price]. That [funding] is another reason Cruise is ahead of many others, because this problem requires deep resources.
“If you can do an autonomous vehicle in San Francisco you can do it almost anywhere.”
[And then there is the driving environment.] When I speak to my peers in the industry, they have a lot of respect for us, because the problems to solve in San Francisco technically are an order of magnitude harder. It is a tight environment, with a lot of pedestrians, and driving patterns that, let’s put it this way, are not necessarily the best in the nation. Which means we are seeing more problems ahead of our competitors, which gets us to better [software]. I think if you can do an autonomous vehicle in San Francisco you can do it almost anywhere.
A version of this post appears in the September 2019 print magazine as “AI Engineers: The Autonomous-Vehicle Industry Wants You.” Continue reading
#435822 The Internet Is Coming to the Rest of ...
People surf it. Spiders crawl it. Gophers navigate it.
Now, a leading group of cognitive biologists and computer scientists want to make the tools of the Internet accessible to the rest of the animal kingdom.
Dubbed the Interspecies Internet, the project aims to provide intelligent animals such as elephants, dolphins, magpies, and great apes with a means to communicate among each other and with people online.
And through artificial intelligence, virtual reality, and other digital technologies, researchers hope to crack the code of all the chirps, yips, growls, and whistles that underpin animal communication.
Oh, and musician Peter Gabriel is involved.
“We can use data analysis and technology tools to give non-humans a lot more choice and control,” the former Genesis frontman, dressed in his signature Nehru-style collar shirt and loose, open waistcoat, told IEEE Spectrum at the inaugural Interspecies Internet Workshop, held Monday in Cambridge, Mass. “This will be integral to changing our relationship with the natural world.”
The workshop was a long time in the making.
Eighteen years ago, Gabriel visited a primate research center in Atlanta, Georgia, where he jammed with two bonobos, a male named Kanzi and his half-sister Panbanisha. It was the first time either bonobo had sat at a piano before, and both displayed an exquisite sense of musical timing and melody.
Gabriel seemed to be speaking to the great apes through his synthesizer. It was a shock to the man who once sang “Shock the Monkey.”
“It blew me away,” he says.
Add in the bonobos’ ability to communicate by pointing to abstract symbols, Gabriel notes, and “you’d have to be deaf, dumb, and very blind not to notice language being used.”
Gabriel eventually teamed up with Internet protocol co-inventor Vint Cerf, cognitive psychologist Diana Reiss, and IoT pioneer Neil Gershenfeld to propose building an Interspecies Internet. Presented in a 2013 TED Talk as an “idea in progress,” the concept proved to be ahead of the technology.
“It wasn’t ready,” says Gershenfeld, director of MIT’s Center for Bits and Atoms. “It needed to incubate.”
So, for the past six years, the architects of the Dolittlesque initiative embarked on two small pilot projects, one for dolphins and one for chimpanzees.
At her Hunter College lab in New York City, Reiss developed what she calls the D-Pad—a touchpad for dolphins.
Reiss had been trying for years to create an underwater touchscreen with which to probe the cognition and communication skills of bottlenose dolphins. But “it was a nightmare coming up with something that was dolphin-safe and would work,” she says.
Her first attempt emitted too much heat. A Wii-like system of gesture recognition proved too difficult to install in the dolphin tanks.
Eventually, she joined forces with Rockefeller University biophysicist Marcelo Magnasco and invented an optical detection system in which images and infrared sensors are projected through an underwater viewing window onto a glass panel, allowing the dolphins to play specially designed apps, including one dubbed Whack-a-Fish.
Meanwhile, in the United Kingdom, Gabriel worked with Alison Cronin, director of the ape rescue center Monkey World, to test the feasibility of using FaceTime with chimpanzees.
The chimps engaged with the technology, Cronin reported at this week’s workshop. However, our hominid cousins proved as adept at videotelephonic discourse as my three-year-old son is at video chatting with his grandparents—which is to say, there was a lot of pass-the-banana-through-the-screen and other silly games, and not much meaningful conversation.
“We can use data analysis and technology tools to give non-humans a lot more choice and control.”
—Peter Gabriel
The buggy, rudimentary attempt at interspecies online communication—what Cronin calls her “Max Headroom experiment”—shows that building the Interspecies Internet will not be as simple as giving out Skype-enabled tablets to smart animals.
“There are all sorts of problems with creating a human-centered experience for another animal,” says Gabriel Miller, director of research and development at the San Diego Zoo.
Miller has been working on animal-focused sensory tools such as an “Elephone” (for elephants) and a “Joybranch” (for birds), but it’s not easy to design efficient interactive systems for other creatures—and for the Interspecies Internet to be successful, Miller points out, “that will be super-foundational.”
Researchers are making progress on natural language processing of animal tongues. Through a non-profit organization called the Earth Species Project, former Firefox designer Aza Raskin and early Twitter engineer Britt Selvitelle are applying deep learning algorithms developed for unsupervised machine translation of human languages to fashion a Rosetta Stone–like tool capable of interpreting the vocalizations of whales, primates, and other animals.
Inspired by the scientists who first documented the complex sonic arrangements of humpback whales in the 1960s—a discovery that ushered in the modern marine conservation movement—Selvitelle hopes that an AI-powered animal translator can have a similar effect on environmentalism today.
“A lot of shifts happen when someone who doesn’t have a voice gains a voice,” he says.
A challenge with this sort of AI software remains verification and validation. Normally, machine-learning algorithms are benchmarked against a human expert, but who is to say if a cybernetic translation of a sperm whale’s clicks is accurate or not?
One could back-translate an English expression into sperm whale-ese and then into English again. But with the great apes, there might be a better option.
According to primatologist Sue Savage-Rumbaugh, expertly trained bonobos could serve as bilingual interpreters, translating the argot of apes into the parlance of people, and vice versa.
Not just any trained ape will do, though. They have to grow up in a mixed Pan/Homo environment, as Kanzi and Panbanisha were.
“If I can have a chat with a cow, maybe I can have more compassion for it.”
—Jeremy Coller
Those bonobos were raised effectively from birth both by Savage-Rumbaugh, who taught the animals to understand spoken English and to communicate via hundreds of different pictographic “lexigrams,” and a bonobo mother named Matata that had lived for six years in the Congolese rainforests before her capture.
Unlike all other research primates—which are brought into captivity as infants, reared by human caretakers, and have limited exposure to their natural cultures or languages—those apes thus grew up fluent in both bonobo and human.
Panbanisha died in 2012, but Kanzi, aged 38, is still going strong, living at an ape sanctuary in Des Moines, Iowa. Researchers continue to study his cognitive abilities—Francine Dolins, a primatologist at the University of Michigan-Dearborn, is running one study in which Kanzi and other apes hunt rabbits and forage for fruit through avatars on a touchscreen. Kanzi could, in theory, be recruited to check the accuracy of any Google Translate–like app for bonobo hoots, barks, grunts, and cries.
Alternatively, Kanzi could simply provide Internet-based interpreting services for our two species. He’s already proficient at video chatting with humans, notes Emily Walco, a PhD student at Harvard University who has personally Skyped with Kanzi. “He was super into it,” Walco says.
And if wild bonobos in Central Africa can be coaxed to gather around a computer screen, Savage-Rumbaugh is confident Kanzi could communicate with them that way. “It can all be put together,” she says. “We can have an Interspecies Internet.”
“Both the technology and the knowledge had to advance,” Savage-Rumbaugh notes. However, now, “the techniques that we learned could really be extended to a cow or a pig.”
That’s music to the ears of Jeremy Coller, a private equity specialist whose foundation partially funded the Interspecies Internet Workshop. Coller is passionate about animal welfare and has devoted much of his philanthropic efforts toward the goal of ending factory farming.
At the workshop, his foundation announced the creation of the Coller Doolittle Prize, a US $100,000 award to help fund further research related to the Interspecies Internet. (A working group also formed to synthesize plans for the emerging field, to facilitate future event planning, and to guide testing of shared technology platforms.)
Why would a multi-millionaire with no background in digital communication systems or cognitive psychology research want to back the initiative? For Coller, the motivation boils to interspecies empathy.
“If I can have a chat with a cow,” he says, “maybe I can have more compassion for it.”
An abridged version of this post appears in the September 2019 print issue as “Elephants, Dolphins, and Chimps Need the Internet, Too.” Continue reading