Tag Archives: hard
#436200 AI and the Future of Work: The Economic ...
This week at MIT, academics and industry officials compared notes, studies, and predictions about AI and the future of work. During the discussions, an insurance company executive shared details about one AI program that rolled out at his firm earlier this year. A chatbot the company introduced, the executive said, now handles 150,000 calls per month.
Later in the day, a panelist—David Fanning, founder of PBS’s Frontline—remarked that this statistic is emblematic of broader fears he saw when reporting a new Frontline documentary about AI. “People are scared,” Fanning said of the public’s AI anxiety.
Fanning was part of a daylong symposium about AI’s economic consequences—good, bad, and otherwise—convened by MIT’s Task Force on the Work of the Future.
“Dig into every industry, and you’ll find AI changing the nature of work,” said Daniela Rus, director of MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL). She cited recent McKinsey research that found 45 percent of the work people are paid to do today can be automated with currently available technologies. Those activities, McKinsey found, represent some US $2 trillion in wages.
However, the threat of automation—whether by AI or other technologies—isn’t as new as technologists on America’s coasts seem to believe, said panelist Fred Goff, CEO of Jobcase, Inc.
“If you live in Detroit or Toledo, where I come from, technology has been displacing jobs for the last half-century,” Goff said. “I don’t think that most people in this country have the increased anxiety that the coasts do, because they’ve been living this.”
Goff added that the challenge AI poses for the workforce is not, as he put it, “getting coal miners to code.” Rather, he said, as AI automates some jobs, it will also open opportunities for “reskilling” that may have nothing to do with AI or automation. He touted trade schools—teaching skills like welding, plumbing, and electrical work—and certification programs for sales industry software packages like Salesforce.
On the other hand, a documentarian who reported another recent program on AI—Krishna Andavolu, senior correspondent for Vice Media—said “reskilling” may not be an easy answer.
“People in rooms like this … don’t realize that a lot of people don’t want to work that much,” Andavolu said. “They’re not driven by passion for their career, they’re driven by passion for life. We’re telling a lot of these workers that they need to reskill. But to a lot of people that sounds like, ‘I’ve got to work twice as hard for what I have now.’ That sounds scary. We underestimate that at our peril.”
Part of the problem with “reskilling,” Andavolu said, is that some high-growth industries involve caregiving for seniors and in medical facilities—roles which are traditionally considered “feminized” careers. Destigmatizing these jobs, and increasing the pay to match the salaries of displaced jobs like long-haul truck drivers, is another challenge.
Daron Acemoglu, MIT Institute Professor of Economics, faulted the comparably slim funding of academic research into AI.
“There is nothing preordained about the progress of technology,” he said. Computers, the Internet, antibiotics, and sensors all grew out of government and academic research programs. What he called the “blue-sky thinking” of non-corporate AI research can also develop applications that are not purely focused on maximizing profits.
American companies, Acemoglu said, get tax breaks for capital R&D—but not for developing new technologies for their employees. “We turn around and [tell companies], ‘Use your technologies to empower workers,’” he said. “But why should they do that? Hiring workers is expensive in many ways. And we’re subsidizing capital.”
Said Sarita Gupta, director of the Ford Foundation’s Future of Work(ers) Program, “Low and middle income workers have for over 30 years been experiencing stagnant and declining pay, shrinking benefits, and less power on the job. Now technology is brilliant at enabling scale. But the question we sit with is—how do we make sure that we’re not scaling these longstanding problems?”
Andrew McAfee, co-director of MIT’s Initiative on the Digital Economy, said AI may not reduce the number of jobs available in the workplace today. But the quality of those jobs is another story. He cited the Dutch economist Jan Tinbergen who decades ago said that “Inequality is a race between technology and education.”
McAfee said, ultimately, the time to solve the economic problems AI poses for workers in the United States is when the U.S. economy is doing well—like right now.
“We do have the wind at our backs,” said Elisabeth Reynolds, executive director of MIT’s Task Force on the Work of the Future.
“We have some breathing room right now,” McAfee agreed. “Economic growth has been pretty good. Unemployment is pretty low. Interest rates are very, very low. We might not have that war chest in the future.” Continue reading
Posted in Human Robots
#436180 Bipedal Robot Cassie Cal Learns to ...
There’s no particular reason why knowing how to juggle would be a useful skill for a robot. Despite this, robots are frequently taught how to juggle things. Blind robots can juggle, humanoid robots can juggle, and even drones can juggle. Why? Because juggling is hard, man! You have to think about a bunch of different things at once, and also do a bunch of different things at once, which this particular human at least finds to be overly stressful. While juggling may not stress robots out, it does require carefully coordinated sensing and computing and actuation, which means that it’s as good a task as any (and a more entertaining task than most) for testing the capabilities of your system.
UC Berkeley’s Cassie Cal robot, which consists of two legs and what could be called a torso if you were feeling charitable, has just learned to juggle by bouncing a ball on what would be her head if she had one of those. The idea is that if Cassie can juggle while balancing at the same time, she’ll be better able to do other things that require dynamic multitasking, too. And if that doesn’t work out, she’ll still be able to join the circus.
Cassie’s juggling is assisted by an external motion capture system that tracks the location of the ball, but otherwise everything is autonomous. Cassie is able to juggle the ball by leaning forwards and backwards, left and right, and moving up and down. She does this while maintaining her own balance, which is the whole point of this research—successfully executing two dynamic behaviors that may sometimes be at odds with one another. The end goal here is not to make a better juggling robot, but rather to explore dynamic multitasking, a skill that robots will need in order to be successful in human environments.
This work is from the Hybrid Robotics Lab at UC Berkeley, led by Koushil Sreenath, and is being done by Katherine Poggensee, Albert Li, Daniel Sotsaikich, Bike Zhang, and Prasanth Kotaru.
For a bit more detail, we spoke with Albert Li via email.
Image: UC Berkeley
UC Berkeley’s Cassie Cal getting ready to juggle.
IEEE Spectrum: What would be involved in getting Cassie to juggle without relying on motion capture?
Albert Li: Our motivation for starting off with motion capture was to first address the control challenge of juggling on a biped without worrying about implementing the perception. We actually do have a ball detector working on a camera, which would mean we wouldn’t have to rely on the motion capture system. However, we need to mount the camera in a way that it would provide the best upwards field of view, and we also have develop a reliable estimator. The estimator is particularly important because when the ball gets close enough to the camera, we actually can’t track the ball and have to assume our dynamic models describe its motion accurately enough until it bounces back up.
What keeps Cassie from juggling indefinitely?
There are a few factors that affect how long Cassie can sustain a juggle. While in simulation the paddle exhibits homogeneous properties like its stiffness and damping, in reality every surface has anisotropic contact properties. So, there are parts of the paddle which may be better for juggling than others (and importantly, react differently than modeled). These differences in contact are also exacerbated due to how the paddle is cantilevered when mounted on Cassie. When the ball hits these areas, it leads to a larger than expected error in a juggle. Due to the small size of the paddle, the ball may then just hit the paddle’s edge and end the juggling run. Over a very long run, this is a likely occurrence. Additionally, some large juggling errors could cause Cassie’s feet to slip slightly, which ends up changing the stable standing position over time. Since this version of the controller assumes Cassie is stationary, this change in position eventually leads to poor juggles and failure.
Would Cassie be able to juggle while walking (or hovershoe-ing)?
Walking (and hovershoe-ing) while juggling is a far more challenging problem and is certainly a goal for future research. Some of these challenges include getting the paddle to precise poses to juggle the ball while also moving to avoid any destabilizing effects of stepping incorrectly. The number of juggles per step of walking could also vary and make the mathematics of the problem more challenging. The controller goal is also more involved. While the current goal of the juggling controller is to juggle the ball to a static apex position, with a walking juggling controller, we may instead want to hit the ball forwards and also walk forwards to bounce it, juggle the ball along a particular path, etc. Solving such challenges would be the main thrusts of the follow-up research.
Can you give an example of a practical task that would be made possible by using a controller like this?
Studying juggling means studying contact behavior and leveraging our models of it to achieve a known objective. Juggling could also be used to study predictable post-contact flight behavior. Consider the scenario where a robot is attempting to make a catch, but fails, letting the ball to bounce off of its hand, and then recovering the catch. This behavior could also be intentional: It is often easier to first execute a bounce to direct the target and then perform a subsequent action. For example, volleyball players could in principle directly hit a spiked ball back, but almost always bump the ball back up and then return it.
Even beyond this motivating example, the kinds of models we employ to get juggling working are more generally applicable to any task that involves contact, which could include tasks besides bouncing like sliding and rolling. For example, clearing space on a desk by pushing objects to the side may be preferable than individually manipulating each and every object on it.
You mention collaborative juggling or juggling multiple balls—is that something you’ve tried yet? Can you talk a bit more about what you’re working on next?
We haven’t yet started working on collaborative or multi-ball juggling, but that’s also a goal for future work. Juggling multiple balls statically is probably the most reasonable next goal, but presents additional challenges. For instance, you have to encode a notion of juggling urgency (if the second ball isn’t hit hard enough, you have less time to get the first ball up before you get back to the second one).
On the other hand, collaborative human-robot juggling requires a more advanced decision-making framework. To get robust multi-agent juggling, the robot will need to employ some sort of probabilistic model of the expected human behavior (are they likely to move somewhere? Are they trying to catch the ball high or low? Is it safe to hit the ball back?). In general, developing such human models is difficult since humans are fairly unpredictable and often don’t exhibit rational behavior. This will be a focus of future work.
[ Hybrid Robotics Lab ] Continue reading
Posted in Human Robots
#436176 We’re Making Progress in Explainable ...
Machine learning algorithms are starting to exceed human performance in many narrow and specific domains, such as image recognition and certain types of medical diagnoses. They’re also rapidly improving in more complex domains such as generating eerily human-like text. We increasingly rely on machine learning algorithms to make decisions on a wide range of topics, from what we collectively spend billions of hours watching to who gets the job.
But machine learning algorithms cannot explain the decisions they make.
How can we justify putting these systems in charge of decisions that affect people’s lives if we don’t understand how they’re arriving at those decisions?
This desire to get more than raw numbers from machine learning algorithms has led to a renewed focus on explainable AI: algorithms that can make a decision or take an action, and tell you the reasons behind it.
What Makes You Say That?
In some circumstances, you can see a road to explainable AI already. Take OpenAI’s GTP-2 model, or IBM’s Project Debater. Both of these generate text based on a large corpus of training data, and try to make it as relevant as possible to the prompt that’s given. If these models were also able to provide a quick run-down of the top few sources in that corpus of training data they were drawing information from, it may be easier to understand where the “argument” (or poetic essay about unicorns) was coming from.
This is similar to the approach Google is now looking at for its image classifiers. Many algorithms are more sensitive to textures and the relationship between adjacent pixels in an image, rather than recognizing objects by their outlines as humans do. This leads to strange results: some algorithms can happily identify a totally scrambled image of a polar bear, but not a polar bear silhouette.
Previous attempts to make image classifiers explainable relied on significance mapping. In this method, the algorithm would highlight the areas of the image that contributed the most statistical weight to making the decision. This is usually determined by changing groups of pixels in the image and seeing which contribute to the biggest change in the algorithm’s impression of what the image is. For example, if the algorithm is trying to recognize a stop sign, changing the background is unlikely to be as important as changing the sign.
Google’s new approach changes the way that its algorithm recognizes objects, by examining them at several different resolutions and searching for matches to different “sub-objects” within the main object. You or I might recognize an ambulance from its flashing lights, its tires, and its logo; we might zoom in on the basketball held by an NBA player to deduce their occupation, and so on. By linking the overall categorization of an image to these “concepts,” the algorithm can explain its decision: I categorized this as a cat because of its tail and whiskers.
Even in this experiment, though, the “psychology” of the algorithm in decision-making is counter-intuitive. For example, in the basketball case, the most important factor in making the decision was actually the player’s jerseys rather than the basketball.
Can You Explain What You Don’t Understand?
While it may seem trivial, the conflict here is a fundamental one in approaches to artificial intelligence. Namely, how far can you get with mere statistical associations between huge sets of data, and how much do you need to introduce abstract concepts for real intelligence to arise?
At one end of the spectrum, Good Old-Fashioned AI or GOFAI dreamed up machines that would be entirely based on symbolic logic. The machine would be hard-coded with the concept of a dog, a flower, cars, and so forth, alongside all of the symbolic “rules” which we internalize, allowing us to distinguish between dogs, flowers, and cars. (You can imagine a similar approach to a conversational AI would teach it words and strict grammatical structures from the top down, rather than “learning” languages from statistical associations between letters and words in training data, as GPT-2 broadly does.)
Such a system would be able to explain itself, because it would deal in high-level, human-understandable concepts. The equation is closer to: “ball” + “stitches” + “white” = “baseball”, rather than a set of millions of numbers linking various pathways together. There are elements of GOFAI in Google’s new approach to explaining its image recognition: the new algorithm can recognize objects based on the sub-objects they contain. To do this, it requires at least a rudimentary understanding of what those sub-objects look like, and the rules that link objects to sub-objects, such as “cats have whiskers.”
The issue, of course, is the—maybe impossible—labor-intensive task of defining all these symbolic concepts and every conceivable rule that could possibly link them together by hand. The difficulty of creating systems like this, which could handle the “combinatorial explosion” present in reality, helped to lead to the first AI winter.
Meanwhile, neural networks rely on training themselves on vast sets of data. Without the “labeling” of supervised learning, this process might bear no relation to any concepts a human could understand (and therefore be utterly inexplicable).
Somewhere between these two, hope explainable AI enthusiasts, is a happy medium that can crunch colossal amounts of data, giving us all of the benefits that recent, neural-network AI has bestowed, while showing its working in terms that humans can understand.
Image Credit: Image by Seanbatty from Pixabay Continue reading
Posted in Human Robots