Tag Archives: cloud

#435824 A Q&A with Cruise’s head of AI, ...

Posted on September 26, 2019 by Android

In 2016, Cruise, an autonomous vehicle startup acquired by General Motors, had about 50 employees. At the beginning of 2019, the headcount at its San Francisco headquarters—mostly software engineers, mostly working on projects connected to machine learning and artificial intelligence—hit around 1000. Now that number is up to 1500, and by the end of this year it’s expected to reach about 2000, sprawling into a recently purchased building that had housed Dropbox. And that’s not counting the 200 or so tech workers that Cruise is aiming to install in a Seattle, Wash., satellite development center and a handful of others in Phoenix, Ariz., and Pasadena, Calif.

Cruise’s recent hires aren’t all engineers—it takes more than engineering talent to manage operations. And there are hundreds of so-called safety drivers that are required to sit in the 180 or so autonomous test vehicles whenever they roam the San Francisco streets. But that’s still a lot of AI experts to be hiring in a time of AI engineer shortages.

Hussein Mehanna, head of AI/ML at Cruise, says the company’s hiring efforts are on track, due to the appeal of the challenge of autonomous vehicles in drawing in AI experts from other fields. Mehanna himself joined Cruise in May from Google, where he was director of engineering at Google Cloud AI. Mehanna had been there about a year and a half, a relatively quick career stop after a short stint at Snap following four years working in machine learning at Facebook.

Mehanna has been immersed in AI and machine learning research since his graduate studies in speech recognition and natural language processing at the University of Cambridge. I sat down with Mehanna to talk about his career, the challenges of recruiting AI experts and autonomous vehicle development in general—and some of the challenges specific to San Francisco. We were joined by Michael Thomas, Cruise’s manager of AI/ML recruiting, who had also spent time recruiting AI engineers at Google and then Facebook.

IEEE Spectrum: When you were at Cambridge, did you think AI was going to take off like a rocket?

Mehanna: Did I imagine that AI was going to be as dominant and prevailing and sometimes hyped as it is now? No. I do recall in 2003 that my supervisor and I were wondering if neural networks could help at all in speech recognition. I remember my supervisor saying if anyone could figure out how use a neural net for speech he would give them a grant immediately. So he was on the right path. Now neural networks have dominated vision, speech, and language [processing]. But that boom started in 2012.

“In the early days, Facebook wasn’t that open to PhDs, it actually had a negative sentiment about researchers, and then Facebook shifted”

I didn’t [expect it], but I certainly aimed for it when [I was at] Microsoft, where I deliberately pushed my career towards machine learning instead of big data, which was more popular at the time. And [I aimed for it] when I joined Facebook.

In the early days, Facebook wasn’t that open to PhDs, or researchers. It actually had a negative sentiment about researchers. And then Facebook shifted to becoming one of the key places where PhD students wanted to do internships or join after they graduated. It was a mindset shift, they were [once] at a point in time where they thought what was needed for success wasn’t research, but now it’s different.

There was definitely an element of risk [in taking a machine learning career path], but I was very lucky, things developed very fast.

IEEE Spectrum: Is it getting harder or easier to find AI engineers to hire, given the reported shortages?

Mehanna: There is a mismatch [between job openings and qualified engineers], though it is hard to quantify it with numbers. There is good news as well: I see a lot more students diving deep into machine learning and data in their [undergraduate] computer science studies, so it’s not as bleak as it seems. But there is massive demand in the market.

Here at Cruise, demand for AI talent is just growing and growing. It might be is saturating or slowing down at other kinds of companies, though, [which] are leveraging more traditional applications—ad prediction, recommendations—that have been out there in the market for a while. These are more mature, better understood problems.

I believe autonomous vehicle technologies is the most difficult AI problem out there. The magnitude of the challenge of these problems is 1000 times more than other problems. They aren’t as well understood yet, and they require far deeper technology. And also the quality at which they are expected to operate is off the roof.

The autonomous vehicle problem is the engineering challenge of our generation. There’s a lot of code to write, and if we think we are going to hire armies of people to write it line by line, it’s not going to work. Machine learning can accelerate the process of generating the code, but that doesn’t mean we aren’t going to have engineers; we actually need a lot more engineers.

Sometimes people worry that AI is taking jobs. It is taking some developer jobs, but it is actually generating other developer jobs as well, protecting developers from the mundane and helping them build software faster and faster.

IEEE Spectrum: Are you concerned that the demand for AI in industry is drawing out the people in academia who are needed to educate future engineers, that is, the “eating the seed corn” problem?

Mehanna: There are some negative examples in the industry, but that’s not our style. We are looking for collaborations with professors, we want to cultivate a very deep and respectful relationship with universities.

And there’s another angle to this: Universities require a thriving industry for them to thrive. It is going to be extremely beneficial for academia to have this flourishing industry in AI, because it attracts more students to academia. I think we are doing them a fantastic favor by building these career opportunities. This is not the same as in my early days, [when] people told me “don’t go to AI; go to networking, work in the mobile industry; mobile is flourishing.”

IEEE Spectrum: Where are you looking as you try to find a thousand or so engineers to hire this year?

Thomas: We look for people who want to use machine learning to solve problems. They can be in many different industries—in the financial markets, in social media, in advertising. The autonomous vehicle industry is in its infancy. You can compare it to mobile in the early days: When the iPhone first came out, everyone was looking for developers with mobile experience, but you weren’t going to find them unless you went to straight to Apple, [so you had to hire other kinds of engineers]. This is the same type of thing: it is so new that you aren’t going to find experts in this area, because we are all still learning.

“You don’t have to be an autonomous vehicle expert to flourish in this world. It’s not too late to move…now would be a great time for AI experts working on other problems to shift their attention to autonomous vehicles.”

Mehanna: Because autonomous vehicle technology is the new frontier for AI experts, [the number of] people with both AI and autonomous vehicle experience is quite limited. So we are acquiring AI experts wherever they are, and helping them grow into the autonomous vehicle area. You don’t have to be an autonomous vehicle expert to flourish in this world. It’s not too late to move; even though there is a lot of great tech developed, there’s even more innovation ahead, so now would be a great time for AI experts working on other problems or applications to shift their attention to autonomous vehicles.

It feels like the Internet in 1980. It’s about to happen, but there are endless applications [to be developed over] the next few decades. Even if we can get a car to drive safely, there is the question of how can we tune the ride comfort, and then applying it all to different cities, different vehicles, different driving situations, and who knows to what other applications.

I can see how I can spend a lifetime career trying to solve this problem.

IEEE Spectrum: Why are you doing most of your development in San Francisco?

Mehanna: I think the best talent of the world is in Silicon Valley, and solving the autonomous vehicle problem is going to require the best of the best. It’s not just the engineering talent that is here, but [also] the entrepreneurial spirit. Solving the problem just as a technology is not going to be successful, you need to solve the product and the technology together. And the entrepreneurial spirit is one of the key reasons Cruise secured 7.5 billion in funding [besides GM, the company has a number of outside investors, including Honda, Softbank, and T. Rowe Price]. That [funding] is another reason Cruise is ahead of many others, because this problem requires deep resources.

“If you can do an autonomous vehicle in San Francisco you can do it almost anywhere.”

[And then there is the driving environment.] When I speak to my peers in the industry, they have a lot of respect for us, because the problems to solve in San Francisco technically are an order of magnitude harder. It is a tight environment, with a lot of pedestrians, and driving patterns that, let’s put it this way, are not necessarily the best in the nation. Which means we are seeing more problems ahead of our competitors, which gets us to better [software]. I think if you can do an autonomous vehicle in San Francisco you can do it almost anywhere.

A version of this post appears in the September 2019 print magazine as “AI Engineers: The Autonomous-Vehicle Industry Wants You.” Continue reading →

Posted in Human Robots

#435806 Boston Dynamics’ Spot Robot Dog ...

Posted on September 24, 2019 by Android

Boston Dynamics is announcing this morning that Spot, its versatile quadruped robot, is now for sale. The machine’s animal-like behavior regularly electrifies crowds at tech conferences, and like other Boston Dynamics’ robots, Spot is a YouTube sensation whose videos amass millions of views.

Now anyone interested in buying a Spot—or a pack of them—can go to the company’s website and submit an order form. But don’t pull out your credit card just yet. Spot may cost as much as a luxury car, and it is not really available to consumers. The initial sale, described as an “early adopter program,” is targeting businesses. Boston Dynamics wants to find customers in select industries and help them deploy Spots in real-world scenarios.

“What we’re doing is the productization of Spot,” Boston Dynamics CEO Marc Raibert tells IEEE Spectrum. “It’s really a milestone for us going from robots that work in the lab to these that are hardened for work out in the field.”

Boston Dynamics has always been a secretive company, but last month, in preparation for launching Spot (formerly SpotMini), it allowed our photographers into its headquarters in Waltham, Mass., for a special shoot. In that session, we captured Spot and also Atlas—the company’s highly dynamic humanoid—in action, walking, climbing, and jumping.

You can see Spot’s photo interactives on our Robots Guide. (The Atlas interactives will appear in coming weeks.)

Gif: Bob O’Connor/Robots.ieee.org

And if you’re in the market for a robot dog, here’s everything we know about Boston Dynamics’ plans for Spot.

Who can buy a Spot?
If you’re interested in one, you should go to Boston Dynamics’ website and take a look at the information the company requires from potential buyers. Again, the focus is on businesses. Boston Dynamics says it wants to get Spots out to initial customers that “either have a compelling use case or a development team that we believe can do something really interesting with the robot,” says VP of business development Michael Perry. “Just because of the scarcity of the robots that we have, we’re going to have to be selective about which partners we start working together with.”

What can Spot do?
As you’ve probably seen on the YouTube videos, Spot can walk, trot, avoid obstacles, climb stairs, and much more. The robot’s hardware is almost completely custom, with powerful compute boards for control, and five sensor modules located on every side of Spot’s body, allowing it to survey the space around itself from any direction. The legs are powered by 12 custom motors with a reduction, with a top speed of 1.6 meters per second. The robot can operate for 90 minutes on a charge. In addition to the basic configuration, you can integrate up to 14 kilograms of extra hardware to a payload interface. Among the payload packages Boston Dynamics plans to offer are a 6 degrees-of-freedom arm, a version of which can be seen in some of the YouTube videos, and a ring of cameras called SpotCam that could be used to create Street View–type images inside buildings.

Image: Boston Dynamics

How do you control Spot?
Learning to drive the robot using its gaming-style controller “takes 15 seconds,” says CEO Marc Raibert. He explains that while teleoperating Spot, you may not realize that the robot is doing a lot of the work. “You don’t really see what that is like until you’re operating the joystick and you go over a box and you don’t have to do anything,” he says. “You’re practically just thinking about what you want to do and the robot takes care of everything.” The control methods have evolved significantly since the company’s first quadruped robots, machines like BigDog and LS3. “The control in those days was much more monolithic, and now we have what we call a sequential composition controller,” Raibert says, “which lets the system have control of the dynamics in a much broader variety of situations.” That means that every time one of Spot’s feet touches or doesn’t touch the ground, this different state of the body affects the basic physical behavior of the robot, and the controller adjusts accordingly. “Our controller is designed to understand what that state is and have different controls depending upon the case,” he says.

How much does Spot cost?
Boston Dynamics would not give us specific details about pricing, saying only that potential customers should contact them for a quote and that there is going to be a leasing option. It’s understandable: As with any expensive and complex product, prices can vary on a case by case basis and depend on factors such as configuration, availability, level of support, and so forth. When we pressed the company for at least an approximate base price, Perry answered: “Our general guidance is that the total cost of the early adopter program lease will be less than the price of a car—but how nice a car will depend on the number of Spots leased and how long the customer will be leasing the robot.”

Can Spot do mapping and SLAM out of the box?
The robot’s perception system includes cameras and 3D sensors (there is no lidar), used to avoid obstacles and sense the terrain so it can climb stairs and walk over rubble. It’s also used to create 3D maps. According to Boston Dynamics, the first software release will offer just teleoperation. But a second release, to be available in the next few weeks, will enable more autonomous behaviors. For example, it will be able to do mapping and autonomous navigation—similar to what the company demonstrated in a video last year, showing how you can drive the robot through an environment, create a 3D point cloud of the environment, and then set waypoints within that map for Spot to go out and execute that mission. For customers that have their own autonomy stack and are interested in using those on Spot, Boston Dynamics made it “as plug and play as possible in terms of how third-party software integrates into Spot’s system,” Perry says. This is done mainly via an API.

How does Spot’s API works?
Boston Dynamics built an API so that customers can create application-level products with Spot without having to deal with low-level control processes. “Rather than going and building joint-level kinematic access to the robot,” Perry explains, “we created a high-level API and SDK that allows people who are used to Web app development or development of missions for drones to use that same scope, and they’ll be able to build applications for Spot.”

What applications should we see first?
Boston Dynamics envisions Spot as a platform: a versatile mobile robot that companies can use to build applications based on their needs. What types of applications? The company says the best way to find out is to put Spot in the hands of as many users as possible and let them develop the applications. Some possibilities include performing remote data collection and light manipulation in construction sites; monitoring sensors and infrastructure at oil and gas sites; and carrying out dangerous missions such as bomb disposal and hazmat inspections. There are also other promising areas such as security, package delivery, and even entertainment. “We have some initial guesses about which markets could benefit most from this technology, and we’ve been engaging with customers doing proof-of-concept trials,” Perry says. “But at the end of the day, that value story is really going to be determined by people going out and exploring and pushing the limits of the robot.”

Photo: Bob O'Connor

How many Spots have been produced?
Last June, Boston Dynamics said it was planning to build about a hundred Spots by the end of the year, eventually ramping up production to a thousand units per year by the middle of this year. The company admits that it is not quite there yet. It has built close to a hundred beta units, which it has used to test and refine the final design. This version is now being mass manufactured, but the company is still “in the early tens of robots,” Perry says.

How did Boston Dynamics test Spot?

The company has tested the robots during proof-of-concept trials with customers, and at least one is already using Spot to survey construction sites. The company has also done reliability tests at its facility in Waltham, Mass. “We drive around, not quite day and night, but hundreds of miles a week, so that we can collect reliability data and find bugs,” Raibert says.

What about competitors?
In recent years, there’s been a proliferation of quadruped robots that will compete in the same space as Spot. The most prominent of these is ANYmal, from ANYbotics, a Swiss company that spun out of ETH Zurich. Other quadrupeds include Vision from Ghost Robotics, used by one of the teams in the DARPA Subterranean Challenge; and Laikago and Aliengo from Unitree Robotics, a Chinese startup. Raibert views the competition as a positive thing. “We’re excited to see all these companies out there helping validate the space,” he says. “I think we’re more in competition with finding the right need [that robots can satisfy] than we are with the other people building the robots at this point.”

Why is Boston Dynamics selling Spot now?
Boston Dynamics has long been an R&D-centric firm, with most of its early funding coming from military programs, but it says commercializing robots has always been a goal. Productizing its machines probably accelerated when the company was acquired by Google’s parent company, Alphabet, which had an ambitious (and now apparently very dead) robotics program. The commercial focus likely continued after Alphabet sold Boston Dynamics to SoftBank, whose famed CEO, Masayoshi Son, is known for his love of robots—and profits.

Which should I buy, Spot or Aibo?
Don’t laugh. We’ve gotten emails from individuals interested in purchasing a Spot for personal use after seeing our stories on the robot. Alas, Spot is not a bigger, fancier Aibo pet robot. It’s an expensive, industrial-grade machine that requires development and maintenance. If you’re maybe Jeff Bezos you could probably convince Boston Dynamics to sell you one, but otherwise the company will prioritize businesses.

What’s next for Boston Dynamics?
On the commercial side of things, other than Spot, Boston Dynamics is interested in the logistics space. Earlier this year it announced the acquisition of Kinema Systems, a startup that had developed vision sensors and deep-learning software to enable industrial robot arms to locate and move boxes. There’s also Handle, the mobile robot on whegs (wheels + legs), that can pick up and move packages. Boston Dynamics is hiring both in Waltham, Mass., and Mountain View, Calif., where Kinema was located.

Okay, can I watch a cool video now?
During our visit to Boston Dynamics’ headquarters last month, we saw Atlas and Spot performing some cool new tricks that we unfortunately are not allowed to tell you about. We hope that, although the company is putting a lot of energy and resources into its commercial programs, Boston Dynamics will still find plenty of time to improve its robots, build new ones, and of course, keep making videos. [Update: The company has just released a new Spot video, which we’ve embedded at the top of the post.][Update 2: We should have known. Boston Dynamics sure knows how to create buzz for itself: It has just released a second video, this time of Atlas doing some of those tricks we saw during our visit and couldn’t tell you about. Enjoy!]

[ Boston Dynamics ] Continue reading →

Posted in Human Robots

#435769 The Ultimate Optimization Problem: How ...

Posted on September 20, 2019 by Android

Lucas Joppa thinks big. Even while gazing down into his cup of tea in his modest office on Microsoft’s campus in Redmond, Washington, he seems to see the entire planet bobbing in there like a spherical tea bag.

As Microsoft’s first chief environmental officer, Joppa came up with the company’s AI for Earth program, a five-year effort that’s spending US $50 million on AI-powered solutions to global environmental challenges.

The program is not just about specific deliverables, though. It’s also about mindset, Joppa told IEEE Spectrum in an interview in July. “It’s a plea for people to think about the Earth in the same way they think about the technologies they’re developing,” he says. “You start with an objective. So what’s our objective function for Earth?” (In computer science, an objective function describes the parameter or parameters you are trying to maximize or minimize for optimal results.)

Photo: Microsoft

Lucas Joppa

AI for Earth launched in December 2017, and Joppa’s team has since given grants to more than 400 organizations around the world. In addition to receiving funding, some grantees get help from Microsoft’s data scientists and access to the company’s computing resources.

In a wide-ranging interview about the program, Joppa described his vision of the “ultimate optimization problem”—figuring out which parts of the planet should be used for farming, cities, wilderness reserves, energy production, and so on.

Every square meter of land and water on Earth has an infinite number of possible utility functions. It’s the job of Homo sapiens to describe our overall objective for the Earth. Then it’s the job of computers to produce optimization results that are aligned with the human-defined objective.

I don’t think we’re close at all to being able to do this. I think we’re closer from a technology perspective—being able to run the model—than we are from a social perspective—being able to make decisions about what the objective should be. What do we want to do with the Earth’s surface?

Such questions are increasingly urgent, as climate change has already begun reshaping our planet and our societies. Global sea and air surface temperatures have already risen by an average of 1 degree Celsius above preindustrial levels, according to the Intergovernmental Panel on Climate Change.

Today, people all around the world participated in a “climate strike,” with young people leading the charge and demanding a global transition to renewable energy. On Monday, world leaders will gather in New York for the United Nations Climate Action Summit, where they’re expected to present plans to limit warming to 1.5 degrees Celsius.

Joppa says such summit discussions should aim for a truly holistic solution.

We talk about how to solve climate change. There’s a higher-order question for society: What climate do we want? What output from nature do we want and desire? If we could agree on those things, we could put systems in place for optimizing our environment accordingly. Instead we have this scattered approach, where we try for local optimization. But the sum of local optimizations is never a global optimization.

There’s increasing interest in using artificial intelligence to tackle global environmental problems. New sensing technologies enable scientists to collect unprecedented amounts of data about the planet and its denizens, and AI tools are becoming vital for interpreting all that data.

The 2018 report “Harnessing AI for the Earth,” produced by the World Economic Forum and the consulting company PwC, discusses ways that AI can be used to address six of the world’s most pressing environmental challenges (climate change, biodiversity, and healthy oceans, water security, clean air, and disaster resilience).

Many of the proposed applications involve better monitoring of human and natural systems, as well as modeling applications that would enable better predictions and more efficient use of natural resources.

Joppa says that AI for Earth is taking a two-pronged approach, funding efforts to collect and interpret vast amounts of data alongside efforts that use that data to help humans make better decisions. And that’s where the global optimization engine would really come in handy.

For any location on earth, you should be able to go and ask: What’s there, how much is there, and how is it changing? And more importantly: What should be there?

On land, the data is really only interesting for the first few hundred feet. Whereas in the ocean, the depth dimension is really important.

We need a planet with sensors, with roving agents, with remote sensing. Otherwise our decisions aren’t going to be any good.

AI for Earth isn’t going to create such an online portal within five years, Joppa stresses. But he hopes the projects that he’s funding will contribute to making such a portal possible—eventually.

We’re asking ourselves: What are the fundamental missing layers in the tech stack that would allow people to build a global optimization engine? Some of them are clear, some are still opaque to me.

By the end of five years, I’d like to have identified these missing layers, and have at least one example of each of the components.

Some of the projects that AI for Earth has funded seem to fit that desire. Examples include SilviaTerra, which used satellite imagery and AI to create a map of the 92 billion trees in forested areas across the United States. There’s also OceanMind, a non-profit that detects illegal fishing and helps marine authorities enforce compliance. Platforms like Wildbook and iNaturalist enable citizen scientists to upload pictures of animals and plants, aiding conservation efforts and research on biodiversity. And FarmBeats aims to enable data-driven agriculture with low-cost sensors, drones, and cloud services.

It’s not impossible to imagine putting such services together into an optimization engine that knows everything about the land, the water, and the creatures who live on planet Earth. Then we’ll just have to tell that engine what we want to do about it.

Editor’s note: This story is published in cooperation with more than 250 media organizations and independent journalists that have focused their coverage on climate change ahead of the UN Climate Action Summit. IEEE Spectrum’s participation in the Covering Climate Now partnership builds on our past reporting about this global issue. Continue reading →

Posted in Human Robots

#435765 The Four Converging Technologies Giving ...

Posted on September 20, 2019 by Android

How each of us sees the world is about to change dramatically.

For all of human history, the experience of looking at the world was roughly the same for everyone. But boundaries between the digital and physical are beginning to fade.

The world around us is gaining layer upon layer of digitized, virtually overlaid information—making it rich, meaningful, and interactive. As a result, our respective experiences of the same environment are becoming vastly different, personalized to our goals, dreams, and desires.

Welcome to Web 3.0, or the Spatial Web. In version 1.0, static documents and read-only interactions limited the internet to one-way exchanges. Web 2.0 provided quite an upgrade, introducing multimedia content, interactive web pages, and participatory social media. Yet, all this was still mediated by two-dimensional screens.

Today, we are witnessing the rise of Web 3.0, riding the convergence of high-bandwidth 5G connectivity, rapidly evolving AR eyewear, an emerging trillion-sensor economy, and powerful artificial intelligence.

As a result, we will soon be able to superimpose digital information atop any physical surrounding—freeing our eyes from the tyranny of the screen, immersing us in smart environments, and making our world endlessly dynamic.

In the third post of our five-part series on augmented reality, we will explore the convergence of AR, AI, sensors, and blockchain and dive into the implications through a key use case in manufacturing.

A Tale of Convergence
Let’s deconstruct everything beneath the sleek AR display.

It all begins with graphics processing units (GPUs)—electric circuits that perform rapid calculations to render images. (GPUs can be found in mobile phones, game consoles, and computers.)

However, because AR requires such extensive computing power, single GPUs will not suffice. Instead, blockchain can now enable distributed GPU processing power, and blockchains specifically dedicated to AR holographic processing are on the rise.

Next up, cameras and sensors will aggregate real-time data from any environment to seamlessly integrate physical and virtual worlds. Meanwhile, body-tracking sensors are critical for aligning a user’s self-rendering in AR with a virtually enhanced environment. Depth sensors then provide data for 3D spatial maps, while cameras absorb more surface-level, detailed visual input. In some cases, sensors might even collect biometric data, such as heart rate and brain activity, to incorporate health-related feedback in our everyday AR interfaces and personal recommendation engines.

The next step in the pipeline involves none other than AI. Processing enormous volumes of data instantaneously, embedded AI algorithms will power customized AR experiences in everything from artistic virtual overlays to personalized dietary annotations.

In retail, AIs will use your purchasing history, current closet inventory, and possibly even mood indicators to display digitally rendered items most suitable for your wardrobe, tailored to your measurements.

In healthcare, smart AR glasses will provide physicians with immediately accessible and maximally relevant information (parsed from the entirety of a patient’s medical records and current research) to aid in accurate diagnoses and treatments, freeing doctors to engage in the more human-centric tasks of establishing trust, educating patients and demonstrating empathy.

Image Credit: PHD Ventures.
Convergence in Manufacturing
One of the nearest-term use cases of AR is manufacturing, as large producers begin dedicating capital to enterprise AR headsets. And over the next ten years, AR will converge with AI, sensors, and blockchain to multiply manufacturer productivity and employee experience.

(1) Convergence with AI
In initial application, digital guides superimposed on production tables will vastly improve employee accuracy and speed, while minimizing error rates.

Already, the International Air Transport Association (IATA) — whose airlines supply 82 percent of air travel — recently implemented industrial tech company Atheer’s AR headsets in cargo management. And with barely any delay, IATA reported a whopping 30 percent improvement in cargo handling speed and no less than a 90 percent reduction in errors.

With similar success rates, Boeing brought Skylight’s smart AR glasses to the runway, now used in the manufacturing of hundreds of airplanes. Sure enough—the aerospace giant has now seen a 25 percent drop in production time and near-zero error rates.

Beyond cargo management and air travel, however, smart AR headsets will also enable on-the-job training without reducing the productivity of other workers or sacrificing hardware. Jaguar Land Rover, for instance, implemented Bosch’s Re’flekt One AR solution to gear technicians with “x-ray” vision: allowing them to visualize the insides of Range Rover Sport vehicles without removing any dashboards.

And as enterprise capabilities continue to soar, AIs will soon become the go-to experts, offering support to manufacturers in need of assembly assistance. Instant guidance and real-time feedback will dramatically reduce production downtime, boost overall output, and even help customers struggling with DIY assembly at home.

Perhaps one of the most profitable business opportunities, AR guidance through centralized AI systems will also serve to mitigate supply chain inefficiencies at extraordinary scale. Coordinating moving parts, eliminating the need for manned scanners at each checkpoint, and directing traffic within warehouses, joint AI-AR systems will vastly improve workflow while overseeing quality assurance.

After its initial implementation of AR “vision picking” in 2015, leading courier company DHL recently announced it would continue to use Google’s newest smart lens in warehouses across the world. Motivated by the initial group’s reported 15 percent jump in productivity, DHL’s decision is part of the logistics giant’s $300 million investment in new technologies.

And as direct-to-consumer e-commerce fundamentally transforms the retail sector, supply chain optimization will only grow increasingly vital. AR could very well prove the definitive step for gaining a competitive edge in delivery speeds.

As explained by Vital Enterprises CEO Ash Eldritch, “All these technologies that are coming together around artificial intelligence are going to augment the capabilities of the worker and that’s very powerful. I call it Augmented Intelligence. The idea is that you can take someone of a certain skill level and by augmenting them with artificial intelligence via augmented reality and the Internet of Things, you can elevate the skill level of that worker.”

Already, large producers like Goodyear, thyssenkrupp, and Johnson Controls are using the Microsoft HoloLens 2—priced at $3,500 per headset—for manufacturing and design purposes.

Perhaps the most heartening outcome of the AI-AR convergence is that, rather than replacing humans in manufacturing, AR is an ideal interface for human collaboration with AI. And as AI merges with human capital, prepare to see exponential improvements in productivity, professional training, and product quality.

(2) Convergence with Sensors
On the hardware front, these AI-AR systems will require a mass proliferation of sensors to detect the external environment and apply computer vision in AI decision-making.

To measure depth, for instance, some scanning depth sensors project a structured pattern of infrared light dots onto a scene, detecting and analyzing reflected light to generate 3D maps of the environment. Stereoscopic imaging, using two lenses, has also been commonly used for depth measurements. But leading technology like Microsoft’s HoloLens 2 and Intel’s RealSense 400-series camera implement a new method called “phased time-of-flight” (ToF).

In ToF sensing, the HoloLens 2 uses numerous lasers, each with 100 milliwatts (mW) of power, in quick bursts. The distance between nearby objects and the headset wearer is then measured by the amount of light in the return beam that has shifted from the original signal. Finally, the phase difference reveals the location of each object within the field of view, which enables accurate hand-tracking and surface reconstruction.

With a far lower computing power requirement, the phased ToF sensor is also more durable than stereoscopic sensing, which relies on the precise alignment of two prisms. The phased ToF sensor’s silicon base also makes it easily mass-produced, rendering the HoloLens 2 a far better candidate for widespread consumer adoption.

To apply inertial measurement—typically used in airplanes and spacecraft—the HoloLens 2 additionally uses a built-in accelerometer, gyroscope, and magnetometer. Further equipped with four “environment understanding cameras” that track head movements, the headset also uses a 2.4MP HD photographic video camera and ambient light sensor that work in concert to enable advanced computer vision.

For natural viewing experiences, sensor-supplied gaze tracking increasingly creates depth in digital displays. Nvidia’s work on Foveated AR Display, for instance, brings the primary foveal area into focus, while peripheral regions fall into a softer background— mimicking natural visual perception and concentrating computing power on the area that needs it most.

Gaze tracking sensors are also slated to grant users control over their (now immersive) screens without any hand gestures. Conducting simple visual cues, even staring at an object for more than three seconds, will activate commands instantaneously.

And our manufacturing example above is not the only one. Stacked convergence of blockchain, sensors, AI and AR will disrupt almost every major industry.

Take healthcare, for example, wherein biometric sensors will soon customize users’ AR experiences. Already, MIT Media Lab’s Deep Reality group has created an underwater VR relaxation experience that responds to real-time brain activity detected by a modified version of the Muse EEG. The experience even adapts to users’ biometric data, from heart rate to electro dermal activity (inputted from an Empatica E4 wristband).

Now rapidly dematerializing, sensors will converge with AR to improve physical-digital surface integration, intuitive hand and eye controls, and an increasingly personalized augmented world. Keep an eye on companies like MicroVision, now making tremendous leaps in sensor technology.

While I’ll be doing a deep dive into sensor applications across each industry in our next blog, it’s critical to first discuss how we might power sensor- and AI-driven augmented worlds.

(3) Convergence with Blockchain
Because AR requires much more compute power than typical 2D experiences, centralized GPUs and cloud computing systems are hard at work to provide the necessary infrastructure. Nonetheless, the workload is taxing and blockchain may prove the best solution.

A major player in this pursuit, Otoy aims to create the largest distributed GPU network in the world, called the Render Network RNDR. Built specifically on the Ethereum blockchain for holographic media, and undergoing Beta testing, this network is set to revolutionize AR deployment accessibility.

Alphabet Chairman Eric Schmidt (an investor in Otoy’s network), has even said, “I predicted that 90% of computing would eventually reside in the web based cloud… Otoy has created a remarkable technology which moves that last 10%—high-end graphics processing—entirely to the cloud. This is a disruptive and important achievement. In my view, it marks the tipping point where the web replaces the PC as the dominant computing platform of the future.”

Leveraging the crowd, RNDR allows anyone with a GPU to contribute their power to the network for a commission of up to $300 a month in RNDR tokens. These can then be redeemed in cash or used to create users’ own AR content.

In a double win, Otoy’s blockchain network and similar iterations not only allow designers to profit when not using their GPUs, but also democratize the experience for newer artists in the field.

And beyond these networks’ power suppliers, distributing GPU processing power will allow more manufacturing companies to access AR design tools and customize learning experiences. By further dispersing content creation across a broad network of individuals, blockchain also has the valuable potential to boost AR hardware investment across a number of industry beneficiaries.

On the consumer side, startups like Scanetchain are also entering the blockchain-AR space for a different reason. Allowing users to scan items with their smartphone, Scanetchain’s app provides access to a trove of information, from manufacturer and price, to origin and shipping details.

Based on NEM (a peer-to-peer cryptocurrency that implements a blockchain consensus algorithm), the app aims to make information far more accessible and, in the process, create a social network of purchasing behavior. Users earn tokens by watching ads, and all transactions are hashed into blocks and securely recorded.

The writing is on the wall—our future of brick-and-mortar retail will largely lean on blockchain to create the necessary digital links.

Final Thoughts
Integrating AI into AR creates an “auto-magical” manufacturing pipeline that will fundamentally transform the industry, cutting down on marginal costs, reducing inefficiencies and waste, and maximizing employee productivity.

Bolstering the AI-AR convergence, sensor technology is already blurring the boundaries between our augmented and physical worlds, soon to be near-undetectable. While intuitive hand and eye motions dictate commands in a hands-free interface, biometric data is poised to customize each AR experience to be far more in touch with our mental and physical health.

And underpinning it all, distributed computing power with blockchain networks like RNDR will democratize AR, boosting global consumer adoption at plummeting price points.

As AR soars in importance—whether in retail, manufacturing, entertainment, or beyond—the stacked convergence discussed above merits significant investment over the next decade. The augmented world is only just getting started.

Join Me
(1) A360 Executive Mastermind: Want even more context about how converging exponential technologies will transform your business and industry? Consider joining Abundance 360, a highly selective community of 360 exponentially minded CEOs, who are on a 25-year journey with me—or as I call it, a “countdown to the Singularity.” If you’d like to learn more and consider joining our 2020 membership, apply here.

Share this with your friends, especially if they are interested in any of the areas outlined above.

(2) Abundance-Digital Online Community: I’ve also created a Digital/Online community of bold, abundance-minded entrepreneurs called Abundance-Digital. Abundance-Digital is Singularity University’s ‘onramp’ for exponential entrepreneurs — those who want to get involved and play at a higher level. Click here to learn more.

This article originally appeared on Diamandis.com

Image Credit: Funky Focus / Pixabay Continue reading →

Posted in Human Robots

#435742 This ‘Useless’ Social Robot ...

Posted on September 19, 2019 by Android

The recent high profile failures of some home social robots (and the companies behind them) have made it even more challenging than it was before to develop robots in that space. And it was challenging enough to begin with—making a robot that can autonomous interact with random humans in their homes over a long period of time for a price that people can afford is extraordinarily difficult. However, the massive amount of initial interest in robots like Jibo, Kuri, Vector, and Buddy prove that people do want these things, or at least think they do, and while that’s the case, there’s incentive for other companies to give social home robots a try.

One of those companies is Zoetic, founded in 2107 by Mita Yun and Jitu Das, both ex-Googlers. Their robot, Kiki, is more or less exactly what you’d expect from a social home robot: It’s cute, white, roundish, has big eyes, promises that it will be your “robot sidekick,” and is not cheap: It’s on Kicksterter for $800. Kiki is among what appears to be a sort of tentative second wave of social home robots, where designers have (presumably) had a chance to take everything that they learned from the social home robot pioneers and use it to make things better this time around.

Kiki’s Kickstarter video is, again, more or less exactly what you’d expect from a social home robot crowdfunding campaign:

We won’t get into all of the details on Kiki in this article (the Kickstarter page has tons of information), but a few distinguishing features:

Each Kiki will develop its own personality over time through its daily interactions with its owner, other people, and other Kikis.
Interacting with Kiki is more abstract than with most robots—it can understand some specific words and phrases, and will occasionally use a few specific words or two, but otherwise it’s mostly listening to your tone of voice and responding with sounds rather than speech.
Kiki doesn’t move on its own, but it can operate for up to two hours away from its charging dock.
Depending on how your treat Kiki, it can get depressed or neurotic. It also needs to be fed, which you can do by drawing different kinds of food in the app.
Everything Kiki does runs on-board the robot. It has Wi-Fi connectivity for updates, but doesn’t rely on the cloud for anything in real-time, meaning that your data stays on the robot and that the robot will continue to function even if its remote service shuts down.

It’s hard to say whether features like these are unique enough to help Kiki be successful where other social home robots haven’t been, so we spoke with Zoetic co-founder Mita Yun and asked her why she believes that Kiki is going to be the social home robot that makes it.

IEEE Spectrum: What’s your background?

Mita Yun: I was an only child growing up, and so I always wanted something like Doraemon or Totoro. Something that when you come home it’s there to greet you, not just because it’s programmed to do that but because it’s actually actively happy to see you, and only you. I was so interested in this that I went to study robotics at CMU and then after I graduated I joined Google and worked there for five years. I tended to go for the more risky and more fun projects, but they always got cancelled—the first project I joined was called Android at Home, and then I joined Google Glass, and then I joined a team called Robots for Kids. That project was building educational robots, and then I just realized that when we’re adding technology to something, to a product, we’re actually taking the life away somehow, and the kids were more connected with stuffed animals compared to the educational robots we were building. That project was also cancelled, and in 2017, I left with a coworker of mine (Jitu Das) to bring this dream into reality. And now we’re building Kiki.

“Jibo was Alexa plus cuteness equals $800, and I feel like that equation doesn’t work for most people, and that eventually killed the company. So, for Kiki, we are actually building something very different. We’re building something that’s completely useless”
—Mita Yun, Zoetic

You started working on Kiki in 2017, when things were already getting challenging for Jibo—why did you decide to start developing a social home robot at that point?

I thought Jibo was great. It had a special magical way of moving, and it was such a new idea that you could have this robot with embodiment and it can actually be your assistant. The problem with Jibo, in my opinion, was that it took too long to fulfill the orders. It took them three to four years to actually manufacture, because it was a very complex piece of hardware, and then during that period of time Alexa and Google Home came out, and they started selling these voice systems for $30 and then you have Jibo for $800. Jibo was Alexa plus cuteness equals $800, and I feel like that equation doesn’t work for most people, and that eventually killed the company. So, for Kiki, we are actually building something very different. We’re building something that’s completely useless.

Can you elaborate on “completely useless?”

I feel like people are initially connected with robots because they remind them of a character. And it’s the closest we can get to a character other than an organic character like an animal. So we’re connected to a character like when we have a robot in a mall that’s roaming around, even if it looks really ugly, like if it doesn’t have eyes, people still take selfies with it. Why? Because they think it’s a character. And humans are just hardwired to love characters and love stories. With Kiki, we just wanted to build a character that’s alive, we don’t want to have a character do anything super useful.

I understand why other robotics companies are adding Alexa integration to their robots, and I think that’s great. But the dream I had, and the understanding I have about robotics technology, is that for a consumer robot especially, it is very very difficult for the robot to justify its price through usefulness. And then there’s also research showing that the more useless something is, the easier it is to have an emotional connection, so that’s why we want to keep Kiki very useless.

What kind of character are you creating with Kiki?

The whole design principle around Kiki is we want to make it a very vulnerable character. In terms of its status at home, it’s not going to be higher or equal status as the owner, but slightly lower status than the human, and it’s vulnerable and needs you to take care of it in order to grow up into a good personality robot.

We don’t let Kiki speak full English sentences, because whenever it does that, people are going to think it’s at least as intelligent as a baby, which is impossible for robots at this point. And we also don’t let it move around, because when you have it move around, people are going to think “I’m going to call Kiki’s name, and then Kiki is will come to me.” But that is actually very difficult to build. And then also we don’t have any voice integration so it doesn’t tell you about the stock market price and so on.

Photo: Zoetic

Kiki is designed to be “vulnerable,” and it needs you to take care of it so it can “grow up into a good personality robot,” according to its creators.

That sounds similar to what Mayfield did with Kuri, emphasizing an emotional connection rather than specific functionality.

It is very similar, but one of the key differences from Kuri, I think, is that Kuri started with a Kobuki base, and then it’s wrapped into a cute shell, and they added sounds. So Kuri started with utility in mind—navigation is an important part of Kuri, so they started with that challenge. For Kiki, we started with the eyes. The entire thing started with the character itself.

How will you be able to convince your customers to spend $800 on a robot that you’ve described as “useless” in some ways?

Because it’s useless, it’s actually easier to convince people, because it provides you with an emotional connection. I think Kiki is not a utility-driven product, so the adoption cycle is different. For a functional product, it’s very easy to pick up, because you can justify it by saying “I’m going to pay this much and then my life can become this much more efficient.” But it’s also very easy to be replaced and forgotten. For an emotional-driven product, it’s slower to pick up, but once people actually pick it up, they’re going to be hooked—they get be connected with it, and they’re willing to invest more into taking care of the robot so it will grow up to be smarter.

Maintaining value over time has been another challenge for social home robots. How will you make sure that people don’t get bored with Kiki after a few weeks?

Of course Kiki has limits in what it can do. We can combine the eyes, the facial expression, the motors, and lights and sounds, but is it going to be constantly entertaining? So we think of this as, imagine if a human is actually puppeteering Kiki—can Kiki stay interesting if a human is puppeteering it and interacting with the owner? So I think what makes a robot interesting is not just in the physical expressions, but the part in between that and the robot conveying its intentions and emotions.

For example, if you come into the room and then Kiki decides it will turn the other direction, ignore you, and then you feel like, huh, why did the robot do that to me? Did I do something wrong? And then maybe you will come up to it and you will try to figure out why it did that. So, even though Kiki can only express in four different dimensions, it can still make things very interesting, and then when its strategies change, it makes it feel like a new experience.

There’s also an explore and exploit process going on. Kiki wants to make you smile, and it will try different things. It could try to chase its tail, and if you smile, Kiki learns that this works and will exploit it. But maybe after doing it three times, you no longer find it funny, because you’re bored of it, and then Kiki will observe your reactions and be motivated to explore a new strategy.

Photo: Zoetic

Kiki’s creators are hoping that, with an emotionally engaging robot, it will be easier for people to get attached to it and willing to spend time taking care of it.

A particular risk with crowdfunding a robot like this is setting expectations unreasonably high. The emphasis on personality and emotional engagement with Kiki seems like it may be very difficult for the robot to live up to in practice.

I think we invested more than most robotics companies into really building out Kiki’s personality, because that is the single most important thing to us. For Jibo a lot of the focus was in the assistant, and for Kuri, it’s more in the movement. For Kiki, it’s very much in the personality.

I feel like when most people talk about personality, they’re mainly talking about expression. With Kiki, it’s not just in the expression itself, not just in the voice or the eyes or the output layer, it’s in the layer in between—when Kiki receives input, how will it make decisions about what to do? We actually don’t think the personality of Kiki is categorizable, which is why I feel like Kiki has a deeper implementation of how personalities should work. And you’re right, Kiki doesn’t really understand why you’re feeling a certain way, it just reads your facial expressions. It’s maybe not your best friend, but maybe closer to your little guinea pig robot.

Photo: Zoetic

The team behind Kiki paid particular attention to its eyes, and designed the robot to always face the person that it is interacting with.

Is that where you’d put Kiki on the scale of human to pet?

Kiki is definitely not human, we want to keep it very far away from human. And it’s also not a dog or cat. When we were designing Kiki, we took inspiration from mammals because humans are deeply connected to mammals since we’re mammals ourselves. And specifically we’re connected to predator animals. With prey animals, their eyes are usually on the sides of their heads, because they need to see different angles. A predator animal needs to hunt, they need to focus. Cats and dogs are predator animals. So with Kiki, that’s why we made sure the eyes are on one side of the face and the head can actuate independently from the body and the body can turn so it’s always facing the person that it’s paying attention to.

I feel like Kiki is probably does more than a plant. It does more than a fish, because a fish doesn’t look you in the eyes. It’s not as smart as a cat or a dog, so I would just put it in this guinea pig kind of category.

What have you found so far when running user studies with Kiki?

When we were first designing Kiki we went through a whole series of prototypes. One of the earlier prototypes of Kiki looked like a CRT, like a very old monitor, and when we were testing that with people they didn’t even want to touch it. Kiki’s design inspiration actually came from an airplane, with a very angular, futuristic look, but based on user feedback we made it more round and more friendly to the touch. The lights were another feature request from the users, which adds another layer of expressivity to Kiki, and they wanted to see multiple Kikis working together with different personalities. Users also wanted different looks for Kiki, to make it look like a deer or a unicorn, for example, and we actually did take that into consideration because it doesn’t look like any particular mammal. In the future, you’ll be able to have different ears to make it look like completely different animals.

There has been a lot of user feedback that we didn’t implement—I believe we should observe the users reactions and feedback but not listen to their advice. The users shouldn’t be our product designers, because if you test Kiki with 10 users, eight of them will tell you they want Alexa in it. But we’re never going to add Alexa integration to Kiki because that’s not what it’s meant to do.

While it’s far too early to tell whether Kiki will be a long-term success, the Kickstarter campaign is currently over 95 percent funded with 8 days to go, and 34 robots are still available for a May 2020 delivery.

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Posted in Human Robots