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#436065 From Mainframes to PCs: What Robot ...

This is a guest post. The views expressed here are solely those of the author and do not represent positions of IEEE Spectrum or the IEEE.

Autonomous robots are coming around slowly. We already got autonomous vacuum cleaners, autonomous lawn mowers, toys that bleep and blink, and (maybe) soon autonomous cars. Yet, generation after generation, we keep waiting for the robots that we all know from movies and TV shows. Instead, businesses seem to get farther and farther away from the robots that are able to do a large variety of tasks using general-purpose, human anatomy-inspired hardware.

Although these are the droids we have been looking for, anything that came close, such as Willow Garage’s PR2 or Rethink Robotics’ Baxter has bitten the dust. With building a robotic company being particularly hard, compounding business risk with technological risk, the trend goes from selling robots to selling actual services like mowing your lawn, provide taxi rides, fulfilling retail orders, or picking strawberries by the pound. Unfortunately for fans of R2-D2 and C-3PO, these kind of business models emphasize specialized, room- or fridge-sized hardware that is optimized for one very specific task, but does not contribute to a general-purpose robotic platform.

We have actually seen something very similar in the personal computer (PC) industry. In the 1950s, even though computers could be as big as an entire room and were only available to a selected few, the public already had a good idea of what computers would look like. A long list of fictional computers started to populate mainstream entertainment during that time. In a 1962 New York Times article titled “Pocket Computer to Replace Shopping List,” visionary scientist John Mauchly stated that “there is no reason to suppose the average boy or girl cannot be master of a personal computer.”

In 1968, Douglas Engelbart gave us the “mother of all demos,” browsing hypertext on a graphical screen and a mouse, and other ideas that have become standard only decades later. Now that we have finally seen all of this, it might be helpful to examine what actually enabled the computing revolution to learn where robotics is really at and what we need to do next.

The parallels between computers and robots

In the 1970s, mainframes were about to be replaced by the emerging class of mini-computers, fridge-sized devices that cost less than US $25,000 ($165,000 in 2019 dollars). These computers did not use punch-cards, but could be programmed in Fortran and BASIC, dramatically expanding the ease with which potential applications could be created. Yet it was still unclear whether mini-computers could ever replace big mainframes in applications that require fast and efficient processing of large amounts of data, let alone enter every living room. This is very similar to the robotics industry right now, where large-scale factory robots (mainframes) that have existed since the 1960s are seeing competition from a growing industry of collaborative robots that can safely work next to humans and can easily be installed and programmed (minicomputers). As in the ’70s, applications for these devices that reach system prices comparable to that of a luxury car are quite limited, and it is hard to see how they could ever become a consumer product.

Yet, as in the computer industry, successful architectures are quickly being cloned, driving prices down, and entirely new approaches on how to construct or program robotic arms are sprouting left and right. Arm makers are joined by manufacturers of autonomous carts, robotic grippers, and sensors. These components can be combined, paving the way for standard general purpose platforms that follow the model of the IBM PC, which built a capable, open architecture relying as much on commodity parts as possible.

General purpose robotic systems have not been successful for similar reasons that general purpose, also known as “personal,” computers took decades to emerge. Mainframes were custom-built for each application, while typewriters got smarter and smarter, not really leaving room for general purpose computers in between. Indeed, given the cost of hardware and the relatively little abilities of today’s autonomous robots, it is almost always smarter to build a special purpose machine than trying to make a collaborative mobile manipulator smart.

A current example is e-commerce grocery fulfillment. The current trend is to reserve underutilized parts of a brick-and-mortar store for a micro-fulfillment center that stores goods in little crates with an automated retrieval system and a (human) picker. A number of startups like Alert Innovation, Fabric, Ocado Technology, TakeOff Technologies, and Tompkins Robotics, to just name a few, have raised hundreds of millions of venture capital recently to build mainframe equivalents of robotic fulfillment centers. This is in contrast with a robotic picker, which would drive through the aisles to restock and pick from shelves. Such a robotic store clerk would come much closer to our vision of a general purpose robot, but would require many copies of itself that crowd the aisles to churn out hundreds of orders per hour as a microwarehouse could. Although eventually more efficient, the margins in retail are already low and make it unlikely that this industry will produce the technological jump that we need to get friendly C-3POs manning the aisles.

Startups have raised hundreds of millions of venture capital recently to build mainframe equivalents of robotic fulfillment centers. This is in contrast with a robotic picker, which would drive through the aisles to restock and pick from shelves, and would come much closer to our vision of a general purpose robot.

Mainframes were also attacked from the bottom. Fascination with the new digital technology has led to a hobbyist movement to create microcomputers that were sold via mail order or at RadioShack. Initially, a large number of small businesses was selling tens, at most hundreds, of devices, usually as a kit and with wooden enclosures. This trend culminated into the “1977 Trinity” in the form of the Apple II, the Commodore PET, and the Tandy TRS-80, complete computers that were sold for prices around $2500 (TRS) to $5000 (Apple) in today’s dollars. The main application of these computers was their programmability (in BASIC), which would enable consumers to “learn to chart your biorhythms, balance your checking account, or even control your home environment,” according to an original Apple advertisement. Similarly, there exists a myriad of gadgets that explore different aspects of robotics such as mobility, manipulation, and entertainment.

As in the fledgling personal computing industry, the advertised functionality was at best a model of the real deal. A now-famous milestone in entertainment robotics was the original Sony’s Aibo, a robotic dog that was advertised to have many properties that a real dog has such as develop its own personality, play with a toy, and interact with its owner. Released in 1999, and re-launched in 2018, the platform has a solid following among hobbyists and academics who like its programmability, but probably only very few users who accept the device as a pet stand-in.

There also exist countless “build-your-own-robotic-arm” kits. One of the more successful examples is the uArm, which sells for around $800, and is advertised to perform pick and place, assembly, 3D printing, laser engraving, and many other things that sound like high value applications. Using compelling videos of the robot actually doing these things in a constrained environment has led to two successful crowd-funding campaigns, and have established the robot as a successful educational tool.

Finally, there exist platforms that allow hobbyist programmers to explore mobility to construct robots that patrol your house, deliver items, or provide their users with telepresence abilities. An example of that is the Misty II. Much like with the original Apple II, there remains a disconnect between the price of the hardware and the fidelity of the applications that were available.

For computers, this disconnect began to disappear with the invention of the first electronic spreadsheet software VisiCalc that spun out of Harvard in 1979 and prompted many people to buy an entire microcomputer just to run the program. VisiCalc was soon joined by WordStar, a word processing application, that sold for close to $2000 in today’s dollars. WordStar, too, would entice many people to buy the entire hardware just to use the software. The two programs are early examples of what became known as “killer application.”

With factory automation being mature, and robots with the price tag of a minicomputer being capable of driving around and autonomously carrying out many manipulation tasks, the robotics industry is somewhere where the PC industry was between 1973—the release of the Xerox Alto, the first computer with a graphical user interface, mouse, and special software—and 1979—when microcomputers in the under $5000 category began to take off.

Killer apps for robots
So what would it take for robotics to continue to advance like computers did? The market itself already has done a good job distilling what the possible killer apps are. VCs and customers alike push companies who have set out with lofty goals to reduce their offering to a simple value proposition. As a result, companies that started at opposite ends often converge to mirror images of each other that offer very similar autonomous carts, (bin) picking, palletizing, depalletizing, or sorting solutions. Each of these companies usually serves a single application to a single vertical—for example bin-picking clothes, transporting warehouse goods, or picking strawberries by the pound. They are trying to prove that their specific technology works without spreading themselves too thin.

Very few of these companies have really taken off. One example is Kiva Systems, which turned into the logistic robotics division of Amazon. Kiva and others are structured around sound value propositions that are grounded in well-known user needs. As these solutions are very specialized, however, it is unlikely that they result into any economies of scale of the same magnitude that early computer users who bought both a spreadsheet and a word processor application for their expensive minicomputer could enjoy. What would make these robotic solutions more interesting is when functionality becomes stackable. Instead of just being able to do bin picking, palletizing, and transportation with the same hardware, these three skills could be combined to model entire processes.

A skill that is yet little addressed by startups and is historically owned by the mainframe equivalent of robotics is assembly of simple mechatronic devices. The ability to assemble mechatronic parts is equivalent to other tasks such as changing a light bulb, changing the batteries in a remote control, or tending machines like a lever-based espresso machine. These tasks would involve the autonomous execution of complete workflows possible using a single machine, eventually leading to an explosion of industrial productivity across all sectors. For example, picking up an item from a bin, arranging it on the robot, moving it elsewhere, and placing it into a shelf or a machine is a process that equally applies to a manufacturing environment, a retail store, or someone’s kitchen.

Image: Robotic Materials Inc.

Autonomous, vision and force-based assembly of the
Siemens robot learning challenge.

Even though many of the above applications are becoming possible, it is still very hard to get a platform off the ground without added components that provide “killer app” value of their own. Interesting examples are Rethink Robotics or the Robot Operating System (ROS). Rethink Robotics’ Baxter and Sawyer robots pioneered a great user experience (like the 1973 Xerox Alto, really the first PC), but its applications were difficult to extend beyond simple pick-and-place and palletizing and depalletizing items.

ROS pioneered interprocess communication software that was adapted to robotic needs (multiple computers, different programming languages) and the idea of software modularity in robotics, but—in the absence of a common hardware platform—hasn’t yet delivered a single application, e.g. for navigation, path planning, or grasping, that performs beyond research-grade demonstration level and won’t get discarded once developers turn to production systems. At the same time, an increasing number of robotic devices, such as robot arms or 3D perception systems that offer intelligent functionality, provide other ways to wire them together that do not require an intermediary computer, while keeping close control over the real-time aspects of their hardware.

Image: Robotic Materials Inc.

Robotic Materials GPR-1 combines a MIR-100 autonomous cart with an UR-5 collaborative robotic arm, an onRobot force/torque sensor and Robotic Materials’ SmartHand to perform out-of-the-box mobile assembly, bin picking, palletizing, and depalletizing tasks.

At my company, Robotic Materials Inc., we have made strides to identify a few applications such as bin picking and assembly, making them configurable with a single click by combining machine learning and optimization with an intuitive user interface. Here, users can define object classes and how to grasp them using a web browser, which then appear as first-class objects in a robot-specific graphical programming language. We have also done this for assembly, allowing users to stack perception-based picking and force-based assembly primitives by simply dragging and dropping appropriate commands together.

While such an approach might answer the question of a killer app for robots priced in the “minicomputer” range, it is unclear how killer app-type value can be generated with robots in the less-than-$5000 category. A possible answer is two-fold: First, with low-cost arms, mobility platforms, and entertainment devices continuously improving, a confluence of technology readiness and user innovation, like with the Apple II and VisiCalc, will eventually happen. For example, there is not much innovation needed to turn Misty into a home security system; the uArm into a low-cost bin-picking system; or an Aibo-like device into a therapeutic system for the elderly or children with autism.

Second, robots and their components have to become dramatically cheaper. Indeed, computers have seen an exponential reduction in price accompanied by an exponential increase in computational power, thanks in great part to Moore’s Law. This development has helped robotics too, allowing us to reach breakthroughs in mobility and manipulation due to the ability to process massive amounts of image and depth data in real-time, and we can expect it to continue to do so.

Is there a Moore’s Law for robots?
One might ask, however, how a similar dynamics might be possible for robots as a whole, including all their motors and gears, and what a “Moore’s Law” would look like for the robotics industry. Here, it helps to remember that the perpetuation of Moore’s Law is not the reason, but the result of the PC revolution. Indeed, the first killer apps for bookkeeping, editing, and gaming were so good that they unleashed tremendous consumer demand, beating the benchmark on what was thought to be physically possible over and over again. (I vividly remember 56 kbps to be the absolute maximum data rate for copper phone lines until DSL appeared.)

That these economies of scale are also applicable to mechatronics is impressively demonstrated by the car industry. A good example is the 2020 Prius Prime, a highly computerized plug-in hybrid, that is available for one third of the cost of my company’s GPR-1 mobile manipulator while being orders of magnitude more complex, sporting an electrical motor, a combustion engine, and a myriad of sensors and computers. It is therefore very well conceivable to produce a mobile manipulator that retails at one tenth of the cost of a modern car, once robotics enjoy similar mass-market appeal. Given that these robots are part of the equation, actively lowering cost of production, this might happen as fast as never before in the history of industrialization.

It is therefore very well conceivable to produce a mobile manipulator that retails at one tenth of the cost of a modern car, once robotics enjoy similar mass-market appeal.

There is one more driver that might make robots exponentially more capable: the cloud. Once a general purpose robot has learned or was programmed with a new skill, it could share it with every other robot. At some point, a grocer who buys a robot could assume that it already knows how to recognize and handle 99 percent of the retail items in the store. Likewise, a manufacturer can assume that the robot can handle and assemble every item available from McMaster-Carr and Misumi. Finally, families could expect a robot to know every kitchen item that Ikea and Pottery Barn is selling. Sounds like a labor intense problem, but probably more manageable than collecting footage for Google’s Street View using cars, tricycles, and snowmobiles, among other vehicles.

Strategies for robot startups
While we are waiting for these two trends—better and better applications and hardware with decreasing cost—to converge, we as a community have to keep exploring what the canonical robotic applications beyond mobility, bin picking, palletizing, depalletizing, and assembly are. We must also continue to solve the fundamental challenges that stand in the way of making these solutions truly general and robust.

For both questions, it might help to look at the strategies that have been critical in the development of the personal computer, which might equally well apply to robotics:

Start with a solution to a problem your customers have. Unfortunately, their problem is almost never that they need your sensor, widget, or piece of code, but something that already costs them money or negatively affects them in some other way. Example: There are many more people who had a problem calculating their taxes (and wanted to buy VisiCalc) than writing their own solution in BASIC.

Build as little of your own hardware as necessary. Your business model should be stronger than the margin you can make on the hardware. Why taking the risk? Example: Why build your own typewriter if you can write the best typewriting application that makes it worth buying a computer just for that?

If your goal is a platform, make sure it comes with a killer application, which alone justifies the platform cost. Example: Microcomputer companies came and went until the “1977 Trinity” intersected with the killer apps spreadsheet and word processors. Corollary: You can also get lucky.

Use an open architecture, which creates an ecosystem where others compete on creating better components and peripherals, while allowing others to integrate your solution into their vertical and stack it with other devices. Example: Both the Apple II and the IBM PC were completely open architectures, enabling many clones, thereby growing the user and developer base.

It’s worthwhile pursuing this. With most business processes already being digitized, general purpose robots will allow us to fill in gaps in mobility and manipulation, increasing productivity at levels only limited by the amount of resources and energy that are available, possibly creating a utopia in which creativity becomes the ultimate currency. Maybe we’ll even get R2-D2.

Nikolaus Correll is an associate professor of computer science at the University of Colorado at Boulder where he works on mobile manipulation and other robotics applications. He’s co-founder and CTO of Robotic Materials Inc., which is supported by the National Science Foundation and the National Institute of Standards and Technology via their Small Business Innovative Research (SBIR) programs. Continue reading

Posted in Human Robots

#435822 The Internet Is Coming to the Rest of ...

People surf it. Spiders crawl it. Gophers navigate it.

Now, a leading group of cognitive biologists and computer scientists want to make the tools of the Internet accessible to the rest of the animal kingdom.

Dubbed the Interspecies Internet, the project aims to provide intelligent animals such as elephants, dolphins, magpies, and great apes with a means to communicate among each other and with people online.

And through artificial intelligence, virtual reality, and other digital technologies, researchers hope to crack the code of all the chirps, yips, growls, and whistles that underpin animal communication.

Oh, and musician Peter Gabriel is involved.

“We can use data analysis and technology tools to give non-humans a lot more choice and control,” the former Genesis frontman, dressed in his signature Nehru-style collar shirt and loose, open waistcoat, told IEEE Spectrum at the inaugural Interspecies Internet Workshop, held Monday in Cambridge, Mass. “This will be integral to changing our relationship with the natural world.”

The workshop was a long time in the making.

Eighteen years ago, Gabriel visited a primate research center in Atlanta, Georgia, where he jammed with two bonobos, a male named Kanzi and his half-sister Panbanisha. It was the first time either bonobo had sat at a piano before, and both displayed an exquisite sense of musical timing and melody.

Gabriel seemed to be speaking to the great apes through his synthesizer. It was a shock to the man who once sang “Shock the Monkey.”

“It blew me away,” he says.

Add in the bonobos’ ability to communicate by pointing to abstract symbols, Gabriel notes, and “you’d have to be deaf, dumb, and very blind not to notice language being used.”

Gabriel eventually teamed up with Internet protocol co-inventor Vint Cerf, cognitive psychologist Diana Reiss, and IoT pioneer Neil Gershenfeld to propose building an Interspecies Internet. Presented in a 2013 TED Talk as an “idea in progress,” the concept proved to be ahead of the technology.

“It wasn’t ready,” says Gershenfeld, director of MIT’s Center for Bits and Atoms. “It needed to incubate.”

So, for the past six years, the architects of the Dolittlesque initiative embarked on two small pilot projects, one for dolphins and one for chimpanzees.

At her Hunter College lab in New York City, Reiss developed what she calls the D-Pad—a touchpad for dolphins.

Reiss had been trying for years to create an underwater touchscreen with which to probe the cognition and communication skills of bottlenose dolphins. But “it was a nightmare coming up with something that was dolphin-safe and would work,” she says.

Her first attempt emitted too much heat. A Wii-like system of gesture recognition proved too difficult to install in the dolphin tanks.

Eventually, she joined forces with Rockefeller University biophysicist Marcelo Magnasco and invented an optical detection system in which images and infrared sensors are projected through an underwater viewing window onto a glass panel, allowing the dolphins to play specially designed apps, including one dubbed Whack-a-Fish.

Meanwhile, in the United Kingdom, Gabriel worked with Alison Cronin, director of the ape rescue center Monkey World, to test the feasibility of using FaceTime with chimpanzees.

The chimps engaged with the technology, Cronin reported at this week’s workshop. However, our hominid cousins proved as adept at videotelephonic discourse as my three-year-old son is at video chatting with his grandparents—which is to say, there was a lot of pass-the-banana-through-the-screen and other silly games, and not much meaningful conversation.

“We can use data analysis and technology tools to give non-humans a lot more choice and control.”
—Peter Gabriel

The buggy, rudimentary attempt at interspecies online communication—what Cronin calls her “Max Headroom experiment”—shows that building the Interspecies Internet will not be as simple as giving out Skype-enabled tablets to smart animals.

“There are all sorts of problems with creating a human-centered experience for another animal,” says Gabriel Miller, director of research and development at the San Diego Zoo.

Miller has been working on animal-focused sensory tools such as an “Elephone” (for elephants) and a “Joybranch” (for birds), but it’s not easy to design efficient interactive systems for other creatures—and for the Interspecies Internet to be successful, Miller points out, “that will be super-foundational.”

Researchers are making progress on natural language processing of animal tongues. Through a non-profit organization called the Earth Species Project, former Firefox designer Aza Raskin and early Twitter engineer Britt Selvitelle are applying deep learning algorithms developed for unsupervised machine translation of human languages to fashion a Rosetta Stone–like tool capable of interpreting the vocalizations of whales, primates, and other animals.

Inspired by the scientists who first documented the complex sonic arrangements of humpback whales in the 1960s—a discovery that ushered in the modern marine conservation movement—Selvitelle hopes that an AI-powered animal translator can have a similar effect on environmentalism today.

“A lot of shifts happen when someone who doesn’t have a voice gains a voice,” he says.

A challenge with this sort of AI software remains verification and validation. Normally, machine-learning algorithms are benchmarked against a human expert, but who is to say if a cybernetic translation of a sperm whale’s clicks is accurate or not?

One could back-translate an English expression into sperm whale-ese and then into English again. But with the great apes, there might be a better option.

According to primatologist Sue Savage-Rumbaugh, expertly trained bonobos could serve as bilingual interpreters, translating the argot of apes into the parlance of people, and vice versa.

Not just any trained ape will do, though. They have to grow up in a mixed Pan/Homo environment, as Kanzi and Panbanisha were.

“If I can have a chat with a cow, maybe I can have more compassion for it.”
—Jeremy Coller

Those bonobos were raised effectively from birth both by Savage-Rumbaugh, who taught the animals to understand spoken English and to communicate via hundreds of different pictographic “lexigrams,” and a bonobo mother named Matata that had lived for six years in the Congolese rainforests before her capture.

Unlike all other research primates—which are brought into captivity as infants, reared by human caretakers, and have limited exposure to their natural cultures or languages—those apes thus grew up fluent in both bonobo and human.

Panbanisha died in 2012, but Kanzi, aged 38, is still going strong, living at an ape sanctuary in Des Moines, Iowa. Researchers continue to study his cognitive abilities—Francine Dolins, a primatologist at the University of Michigan-Dearborn, is running one study in which Kanzi and other apes hunt rabbits and forage for fruit through avatars on a touchscreen. Kanzi could, in theory, be recruited to check the accuracy of any Google Translate–like app for bonobo hoots, barks, grunts, and cries.

Alternatively, Kanzi could simply provide Internet-based interpreting services for our two species. He’s already proficient at video chatting with humans, notes Emily Walco, a PhD student at Harvard University who has personally Skyped with Kanzi. “He was super into it,” Walco says.

And if wild bonobos in Central Africa can be coaxed to gather around a computer screen, Savage-Rumbaugh is confident Kanzi could communicate with them that way. “It can all be put together,” she says. “We can have an Interspecies Internet.”

“Both the technology and the knowledge had to advance,” Savage-Rumbaugh notes. However, now, “the techniques that we learned could really be extended to a cow or a pig.”

That’s music to the ears of Jeremy Coller, a private equity specialist whose foundation partially funded the Interspecies Internet Workshop. Coller is passionate about animal welfare and has devoted much of his philanthropic efforts toward the goal of ending factory farming.

At the workshop, his foundation announced the creation of the Coller Doolittle Prize, a US $100,000 award to help fund further research related to the Interspecies Internet. (A working group also formed to synthesize plans for the emerging field, to facilitate future event planning, and to guide testing of shared technology platforms.)

Why would a multi-millionaire with no background in digital communication systems or cognitive psychology research want to back the initiative? For Coller, the motivation boils to interspecies empathy.

“If I can have a chat with a cow,” he says, “maybe I can have more compassion for it.”

An abridged version of this post appears in the September 2019 print issue as “Elephants, Dolphins, and Chimps Need the Internet, Too.” Continue reading

Posted in Human Robots

#435806 Boston Dynamics’ Spot Robot Dog ...

Boston Dynamics is announcing this morning that Spot, its versatile quadruped robot, is now for sale. The machine’s animal-like behavior regularly electrifies crowds at tech conferences, and like other Boston Dynamics’ robots, Spot is a YouTube sensation whose videos amass millions of views.

Now anyone interested in buying a Spot—or a pack of them—can go to the company’s website and submit an order form. But don’t pull out your credit card just yet. Spot may cost as much as a luxury car, and it is not really available to consumers. The initial sale, described as an “early adopter program,” is targeting businesses. Boston Dynamics wants to find customers in select industries and help them deploy Spots in real-world scenarios.

“What we’re doing is the productization of Spot,” Boston Dynamics CEO Marc Raibert tells IEEE Spectrum. “It’s really a milestone for us going from robots that work in the lab to these that are hardened for work out in the field.”

Boston Dynamics has always been a secretive company, but last month, in preparation for launching Spot (formerly SpotMini), it allowed our photographers into its headquarters in Waltham, Mass., for a special shoot. In that session, we captured Spot and also Atlas—the company’s highly dynamic humanoid—in action, walking, climbing, and jumping.

You can see Spot’s photo interactives on our Robots Guide. (The Atlas interactives will appear in coming weeks.)

Gif: Bob O’Connor/Robots.ieee.org

And if you’re in the market for a robot dog, here’s everything we know about Boston Dynamics’ plans for Spot.

Who can buy a Spot?
If you’re interested in one, you should go to Boston Dynamics’ website and take a look at the information the company requires from potential buyers. Again, the focus is on businesses. Boston Dynamics says it wants to get Spots out to initial customers that “either have a compelling use case or a development team that we believe can do something really interesting with the robot,” says VP of business development Michael Perry. “Just because of the scarcity of the robots that we have, we’re going to have to be selective about which partners we start working together with.”

What can Spot do?
As you’ve probably seen on the YouTube videos, Spot can walk, trot, avoid obstacles, climb stairs, and much more. The robot’s hardware is almost completely custom, with powerful compute boards for control, and five sensor modules located on every side of Spot’s body, allowing it to survey the space around itself from any direction. The legs are powered by 12 custom motors with a reduction, with a top speed of 1.6 meters per second. The robot can operate for 90 minutes on a charge. In addition to the basic configuration, you can integrate up to 14 kilograms of extra hardware to a payload interface. Among the payload packages Boston Dynamics plans to offer are a 6 degrees-of-freedom arm, a version of which can be seen in some of the YouTube videos, and a ring of cameras called SpotCam that could be used to create Street View–type images inside buildings.

Image: Boston Dynamics

How do you control Spot?
Learning to drive the robot using its gaming-style controller “takes 15 seconds,” says CEO Marc Raibert. He explains that while teleoperating Spot, you may not realize that the robot is doing a lot of the work. “You don’t really see what that is like until you’re operating the joystick and you go over a box and you don’t have to do anything,” he says. “You’re practically just thinking about what you want to do and the robot takes care of everything.” The control methods have evolved significantly since the company’s first quadruped robots, machines like BigDog and LS3. “The control in those days was much more monolithic, and now we have what we call a sequential composition controller,” Raibert says, “which lets the system have control of the dynamics in a much broader variety of situations.” That means that every time one of Spot’s feet touches or doesn’t touch the ground, this different state of the body affects the basic physical behavior of the robot, and the controller adjusts accordingly. “Our controller is designed to understand what that state is and have different controls depending upon the case,” he says.

How much does Spot cost?
Boston Dynamics would not give us specific details about pricing, saying only that potential customers should contact them for a quote and that there is going to be a leasing option. It’s understandable: As with any expensive and complex product, prices can vary on a case by case basis and depend on factors such as configuration, availability, level of support, and so forth. When we pressed the company for at least an approximate base price, Perry answered: “Our general guidance is that the total cost of the early adopter program lease will be less than the price of a car—but how nice a car will depend on the number of Spots leased and how long the customer will be leasing the robot.”

Can Spot do mapping and SLAM out of the box?
The robot’s perception system includes cameras and 3D sensors (there is no lidar), used to avoid obstacles and sense the terrain so it can climb stairs and walk over rubble. It’s also used to create 3D maps. According to Boston Dynamics, the first software release will offer just teleoperation. But a second release, to be available in the next few weeks, will enable more autonomous behaviors. For example, it will be able to do mapping and autonomous navigation—similar to what the company demonstrated in a video last year, showing how you can drive the robot through an environment, create a 3D point cloud of the environment, and then set waypoints within that map for Spot to go out and execute that mission. For customers that have their own autonomy stack and are interested in using those on Spot, Boston Dynamics made it “as plug and play as possible in terms of how third-party software integrates into Spot’s system,” Perry says. This is done mainly via an API.

How does Spot’s API works?
Boston Dynamics built an API so that customers can create application-level products with Spot without having to deal with low-level control processes. “Rather than going and building joint-level kinematic access to the robot,” Perry explains, “we created a high-level API and SDK that allows people who are used to Web app development or development of missions for drones to use that same scope, and they’ll be able to build applications for Spot.”

What applications should we see first?
Boston Dynamics envisions Spot as a platform: a versatile mobile robot that companies can use to build applications based on their needs. What types of applications? The company says the best way to find out is to put Spot in the hands of as many users as possible and let them develop the applications. Some possibilities include performing remote data collection and light manipulation in construction sites; monitoring sensors and infrastructure at oil and gas sites; and carrying out dangerous missions such as bomb disposal and hazmat inspections. There are also other promising areas such as security, package delivery, and even entertainment. “We have some initial guesses about which markets could benefit most from this technology, and we’ve been engaging with customers doing proof-of-concept trials,” Perry says. “But at the end of the day, that value story is really going to be determined by people going out and exploring and pushing the limits of the robot.”

Photo: Bob O'Connor

How many Spots have been produced?
Last June, Boston Dynamics said it was planning to build about a hundred Spots by the end of the year, eventually ramping up production to a thousand units per year by the middle of this year. The company admits that it is not quite there yet. It has built close to a hundred beta units, which it has used to test and refine the final design. This version is now being mass manufactured, but the company is still “in the early tens of robots,” Perry says.

How did Boston Dynamics test Spot?

The company has tested the robots during proof-of-concept trials with customers, and at least one is already using Spot to survey construction sites. The company has also done reliability tests at its facility in Waltham, Mass. “We drive around, not quite day and night, but hundreds of miles a week, so that we can collect reliability data and find bugs,” Raibert says.

What about competitors?
In recent years, there’s been a proliferation of quadruped robots that will compete in the same space as Spot. The most prominent of these is ANYmal, from ANYbotics, a Swiss company that spun out of ETH Zurich. Other quadrupeds include Vision from Ghost Robotics, used by one of the teams in the DARPA Subterranean Challenge; and Laikago and Aliengo from Unitree Robotics, a Chinese startup. Raibert views the competition as a positive thing. “We’re excited to see all these companies out there helping validate the space,” he says. “I think we’re more in competition with finding the right need [that robots can satisfy] than we are with the other people building the robots at this point.”

Why is Boston Dynamics selling Spot now?
Boston Dynamics has long been an R&D-centric firm, with most of its early funding coming from military programs, but it says commercializing robots has always been a goal. Productizing its machines probably accelerated when the company was acquired by Google’s parent company, Alphabet, which had an ambitious (and now apparently very dead) robotics program. The commercial focus likely continued after Alphabet sold Boston Dynamics to SoftBank, whose famed CEO, Masayoshi Son, is known for his love of robots—and profits.

Which should I buy, Spot or Aibo?
Don’t laugh. We’ve gotten emails from individuals interested in purchasing a Spot for personal use after seeing our stories on the robot. Alas, Spot is not a bigger, fancier Aibo pet robot. It’s an expensive, industrial-grade machine that requires development and maintenance. If you’re maybe Jeff Bezos you could probably convince Boston Dynamics to sell you one, but otherwise the company will prioritize businesses.

What’s next for Boston Dynamics?
On the commercial side of things, other than Spot, Boston Dynamics is interested in the logistics space. Earlier this year it announced the acquisition of Kinema Systems, a startup that had developed vision sensors and deep-learning software to enable industrial robot arms to locate and move boxes. There’s also Handle, the mobile robot on whegs (wheels + legs), that can pick up and move packages. Boston Dynamics is hiring both in Waltham, Mass., and Mountain View, Calif., where Kinema was located.

Okay, can I watch a cool video now?
During our visit to Boston Dynamics’ headquarters last month, we saw Atlas and Spot performing some cool new tricks that we unfortunately are not allowed to tell you about. We hope that, although the company is putting a lot of energy and resources into its commercial programs, Boston Dynamics will still find plenty of time to improve its robots, build new ones, and of course, keep making videos. [Update: The company has just released a new Spot video, which we’ve embedded at the top of the post.][Update 2: We should have known. Boston Dynamics sure knows how to create buzz for itself: It has just released a second video, this time of Atlas doing some of those tricks we saw during our visit and couldn’t tell you about. Enjoy!]

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Posted in Human Robots

#435765 The Four Converging Technologies Giving ...

How each of us sees the world is about to change dramatically.

For all of human history, the experience of looking at the world was roughly the same for everyone. But boundaries between the digital and physical are beginning to fade.

The world around us is gaining layer upon layer of digitized, virtually overlaid information—making it rich, meaningful, and interactive. As a result, our respective experiences of the same environment are becoming vastly different, personalized to our goals, dreams, and desires.

Welcome to Web 3.0, or the Spatial Web. In version 1.0, static documents and read-only interactions limited the internet to one-way exchanges. Web 2.0 provided quite an upgrade, introducing multimedia content, interactive web pages, and participatory social media. Yet, all this was still mediated by two-dimensional screens.

Today, we are witnessing the rise of Web 3.0, riding the convergence of high-bandwidth 5G connectivity, rapidly evolving AR eyewear, an emerging trillion-sensor economy, and powerful artificial intelligence.

As a result, we will soon be able to superimpose digital information atop any physical surrounding—freeing our eyes from the tyranny of the screen, immersing us in smart environments, and making our world endlessly dynamic.

In the third post of our five-part series on augmented reality, we will explore the convergence of AR, AI, sensors, and blockchain and dive into the implications through a key use case in manufacturing.

A Tale of Convergence
Let’s deconstruct everything beneath the sleek AR display.

It all begins with graphics processing units (GPUs)—electric circuits that perform rapid calculations to render images. (GPUs can be found in mobile phones, game consoles, and computers.)

However, because AR requires such extensive computing power, single GPUs will not suffice. Instead, blockchain can now enable distributed GPU processing power, and blockchains specifically dedicated to AR holographic processing are on the rise.

Next up, cameras and sensors will aggregate real-time data from any environment to seamlessly integrate physical and virtual worlds. Meanwhile, body-tracking sensors are critical for aligning a user’s self-rendering in AR with a virtually enhanced environment. Depth sensors then provide data for 3D spatial maps, while cameras absorb more surface-level, detailed visual input. In some cases, sensors might even collect biometric data, such as heart rate and brain activity, to incorporate health-related feedback in our everyday AR interfaces and personal recommendation engines.

The next step in the pipeline involves none other than AI. Processing enormous volumes of data instantaneously, embedded AI algorithms will power customized AR experiences in everything from artistic virtual overlays to personalized dietary annotations.

In retail, AIs will use your purchasing history, current closet inventory, and possibly even mood indicators to display digitally rendered items most suitable for your wardrobe, tailored to your measurements.

In healthcare, smart AR glasses will provide physicians with immediately accessible and maximally relevant information (parsed from the entirety of a patient’s medical records and current research) to aid in accurate diagnoses and treatments, freeing doctors to engage in the more human-centric tasks of establishing trust, educating patients and demonstrating empathy.

Image Credit: PHD Ventures.
Convergence in Manufacturing
One of the nearest-term use cases of AR is manufacturing, as large producers begin dedicating capital to enterprise AR headsets. And over the next ten years, AR will converge with AI, sensors, and blockchain to multiply manufacturer productivity and employee experience.

(1) Convergence with AI
In initial application, digital guides superimposed on production tables will vastly improve employee accuracy and speed, while minimizing error rates.

Already, the International Air Transport Association (IATA) — whose airlines supply 82 percent of air travel — recently implemented industrial tech company Atheer’s AR headsets in cargo management. And with barely any delay, IATA reported a whopping 30 percent improvement in cargo handling speed and no less than a 90 percent reduction in errors.

With similar success rates, Boeing brought Skylight’s smart AR glasses to the runway, now used in the manufacturing of hundreds of airplanes. Sure enough—the aerospace giant has now seen a 25 percent drop in production time and near-zero error rates.

Beyond cargo management and air travel, however, smart AR headsets will also enable on-the-job training without reducing the productivity of other workers or sacrificing hardware. Jaguar Land Rover, for instance, implemented Bosch’s Re’flekt One AR solution to gear technicians with “x-ray” vision: allowing them to visualize the insides of Range Rover Sport vehicles without removing any dashboards.

And as enterprise capabilities continue to soar, AIs will soon become the go-to experts, offering support to manufacturers in need of assembly assistance. Instant guidance and real-time feedback will dramatically reduce production downtime, boost overall output, and even help customers struggling with DIY assembly at home.

Perhaps one of the most profitable business opportunities, AR guidance through centralized AI systems will also serve to mitigate supply chain inefficiencies at extraordinary scale. Coordinating moving parts, eliminating the need for manned scanners at each checkpoint, and directing traffic within warehouses, joint AI-AR systems will vastly improve workflow while overseeing quality assurance.

After its initial implementation of AR “vision picking” in 2015, leading courier company DHL recently announced it would continue to use Google’s newest smart lens in warehouses across the world. Motivated by the initial group’s reported 15 percent jump in productivity, DHL’s decision is part of the logistics giant’s $300 million investment in new technologies.

And as direct-to-consumer e-commerce fundamentally transforms the retail sector, supply chain optimization will only grow increasingly vital. AR could very well prove the definitive step for gaining a competitive edge in delivery speeds.

As explained by Vital Enterprises CEO Ash Eldritch, “All these technologies that are coming together around artificial intelligence are going to augment the capabilities of the worker and that’s very powerful. I call it Augmented Intelligence. The idea is that you can take someone of a certain skill level and by augmenting them with artificial intelligence via augmented reality and the Internet of Things, you can elevate the skill level of that worker.”

Already, large producers like Goodyear, thyssenkrupp, and Johnson Controls are using the Microsoft HoloLens 2—priced at $3,500 per headset—for manufacturing and design purposes.

Perhaps the most heartening outcome of the AI-AR convergence is that, rather than replacing humans in manufacturing, AR is an ideal interface for human collaboration with AI. And as AI merges with human capital, prepare to see exponential improvements in productivity, professional training, and product quality.

(2) Convergence with Sensors
On the hardware front, these AI-AR systems will require a mass proliferation of sensors to detect the external environment and apply computer vision in AI decision-making.

To measure depth, for instance, some scanning depth sensors project a structured pattern of infrared light dots onto a scene, detecting and analyzing reflected light to generate 3D maps of the environment. Stereoscopic imaging, using two lenses, has also been commonly used for depth measurements. But leading technology like Microsoft’s HoloLens 2 and Intel’s RealSense 400-series camera implement a new method called “phased time-of-flight” (ToF).

In ToF sensing, the HoloLens 2 uses numerous lasers, each with 100 milliwatts (mW) of power, in quick bursts. The distance between nearby objects and the headset wearer is then measured by the amount of light in the return beam that has shifted from the original signal. Finally, the phase difference reveals the location of each object within the field of view, which enables accurate hand-tracking and surface reconstruction.

With a far lower computing power requirement, the phased ToF sensor is also more durable than stereoscopic sensing, which relies on the precise alignment of two prisms. The phased ToF sensor’s silicon base also makes it easily mass-produced, rendering the HoloLens 2 a far better candidate for widespread consumer adoption.

To apply inertial measurement—typically used in airplanes and spacecraft—the HoloLens 2 additionally uses a built-in accelerometer, gyroscope, and magnetometer. Further equipped with four “environment understanding cameras” that track head movements, the headset also uses a 2.4MP HD photographic video camera and ambient light sensor that work in concert to enable advanced computer vision.

For natural viewing experiences, sensor-supplied gaze tracking increasingly creates depth in digital displays. Nvidia’s work on Foveated AR Display, for instance, brings the primary foveal area into focus, while peripheral regions fall into a softer background— mimicking natural visual perception and concentrating computing power on the area that needs it most.

Gaze tracking sensors are also slated to grant users control over their (now immersive) screens without any hand gestures. Conducting simple visual cues, even staring at an object for more than three seconds, will activate commands instantaneously.

And our manufacturing example above is not the only one. Stacked convergence of blockchain, sensors, AI and AR will disrupt almost every major industry.

Take healthcare, for example, wherein biometric sensors will soon customize users’ AR experiences. Already, MIT Media Lab’s Deep Reality group has created an underwater VR relaxation experience that responds to real-time brain activity detected by a modified version of the Muse EEG. The experience even adapts to users’ biometric data, from heart rate to electro dermal activity (inputted from an Empatica E4 wristband).

Now rapidly dematerializing, sensors will converge with AR to improve physical-digital surface integration, intuitive hand and eye controls, and an increasingly personalized augmented world. Keep an eye on companies like MicroVision, now making tremendous leaps in sensor technology.

While I’ll be doing a deep dive into sensor applications across each industry in our next blog, it’s critical to first discuss how we might power sensor- and AI-driven augmented worlds.

(3) Convergence with Blockchain
Because AR requires much more compute power than typical 2D experiences, centralized GPUs and cloud computing systems are hard at work to provide the necessary infrastructure. Nonetheless, the workload is taxing and blockchain may prove the best solution.

A major player in this pursuit, Otoy aims to create the largest distributed GPU network in the world, called the Render Network RNDR. Built specifically on the Ethereum blockchain for holographic media, and undergoing Beta testing, this network is set to revolutionize AR deployment accessibility.

Alphabet Chairman Eric Schmidt (an investor in Otoy’s network), has even said, “I predicted that 90% of computing would eventually reside in the web based cloud… Otoy has created a remarkable technology which moves that last 10%—high-end graphics processing—entirely to the cloud. This is a disruptive and important achievement. In my view, it marks the tipping point where the web replaces the PC as the dominant computing platform of the future.”

Leveraging the crowd, RNDR allows anyone with a GPU to contribute their power to the network for a commission of up to $300 a month in RNDR tokens. These can then be redeemed in cash or used to create users’ own AR content.

In a double win, Otoy’s blockchain network and similar iterations not only allow designers to profit when not using their GPUs, but also democratize the experience for newer artists in the field.

And beyond these networks’ power suppliers, distributing GPU processing power will allow more manufacturing companies to access AR design tools and customize learning experiences. By further dispersing content creation across a broad network of individuals, blockchain also has the valuable potential to boost AR hardware investment across a number of industry beneficiaries.

On the consumer side, startups like Scanetchain are also entering the blockchain-AR space for a different reason. Allowing users to scan items with their smartphone, Scanetchain’s app provides access to a trove of information, from manufacturer and price, to origin and shipping details.

Based on NEM (a peer-to-peer cryptocurrency that implements a blockchain consensus algorithm), the app aims to make information far more accessible and, in the process, create a social network of purchasing behavior. Users earn tokens by watching ads, and all transactions are hashed into blocks and securely recorded.

The writing is on the wall—our future of brick-and-mortar retail will largely lean on blockchain to create the necessary digital links.

Final Thoughts
Integrating AI into AR creates an “auto-magical” manufacturing pipeline that will fundamentally transform the industry, cutting down on marginal costs, reducing inefficiencies and waste, and maximizing employee productivity.

Bolstering the AI-AR convergence, sensor technology is already blurring the boundaries between our augmented and physical worlds, soon to be near-undetectable. While intuitive hand and eye motions dictate commands in a hands-free interface, biometric data is poised to customize each AR experience to be far more in touch with our mental and physical health.

And underpinning it all, distributed computing power with blockchain networks like RNDR will democratize AR, boosting global consumer adoption at plummeting price points.

As AR soars in importance—whether in retail, manufacturing, entertainment, or beyond—the stacked convergence discussed above merits significant investment over the next decade. The augmented world is only just getting started.

Join Me
(1) A360 Executive Mastermind: Want even more context about how converging exponential technologies will transform your business and industry? Consider joining Abundance 360, a highly selective community of 360 exponentially minded CEOs, who are on a 25-year journey with me—or as I call it, a “countdown to the Singularity.” If you’d like to learn more and consider joining our 2020 membership, apply here.

Share this with your friends, especially if they are interested in any of the areas outlined above.

(2) Abundance-Digital Online Community: I’ve also created a Digital/Online community of bold, abundance-minded entrepreneurs called Abundance-Digital. Abundance-Digital is Singularity University’s ‘onramp’ for exponential entrepreneurs — those who want to get involved and play at a higher level. Click here to learn more.

This article originally appeared on Diamandis.com

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Posted in Human Robots

#435742 This ‘Useless’ Social Robot ...

The recent high profile failures of some home social robots (and the companies behind them) have made it even more challenging than it was before to develop robots in that space. And it was challenging enough to begin with—making a robot that can autonomous interact with random humans in their homes over a long period of time for a price that people can afford is extraordinarily difficult. However, the massive amount of initial interest in robots like Jibo, Kuri, Vector, and Buddy prove that people do want these things, or at least think they do, and while that’s the case, there’s incentive for other companies to give social home robots a try.

One of those companies is Zoetic, founded in 2107 by Mita Yun and Jitu Das, both ex-Googlers. Their robot, Kiki, is more or less exactly what you’d expect from a social home robot: It’s cute, white, roundish, has big eyes, promises that it will be your “robot sidekick,” and is not cheap: It’s on Kicksterter for $800. Kiki is among what appears to be a sort of tentative second wave of social home robots, where designers have (presumably) had a chance to take everything that they learned from the social home robot pioneers and use it to make things better this time around.

Kiki’s Kickstarter video is, again, more or less exactly what you’d expect from a social home robot crowdfunding campaign:

We won’t get into all of the details on Kiki in this article (the Kickstarter page has tons of information), but a few distinguishing features:

Each Kiki will develop its own personality over time through its daily interactions with its owner, other people, and other Kikis.
Interacting with Kiki is more abstract than with most robots—it can understand some specific words and phrases, and will occasionally use a few specific words or two, but otherwise it’s mostly listening to your tone of voice and responding with sounds rather than speech.
Kiki doesn’t move on its own, but it can operate for up to two hours away from its charging dock.
Depending on how your treat Kiki, it can get depressed or neurotic. It also needs to be fed, which you can do by drawing different kinds of food in the app.
Everything Kiki does runs on-board the robot. It has Wi-Fi connectivity for updates, but doesn’t rely on the cloud for anything in real-time, meaning that your data stays on the robot and that the robot will continue to function even if its remote service shuts down.

It’s hard to say whether features like these are unique enough to help Kiki be successful where other social home robots haven’t been, so we spoke with Zoetic co-founder Mita Yun and asked her why she believes that Kiki is going to be the social home robot that makes it.

IEEE Spectrum: What’s your background?

Mita Yun: I was an only child growing up, and so I always wanted something like Doraemon or Totoro. Something that when you come home it’s there to greet you, not just because it’s programmed to do that but because it’s actually actively happy to see you, and only you. I was so interested in this that I went to study robotics at CMU and then after I graduated I joined Google and worked there for five years. I tended to go for the more risky and more fun projects, but they always got cancelled—the first project I joined was called Android at Home, and then I joined Google Glass, and then I joined a team called Robots for Kids. That project was building educational robots, and then I just realized that when we’re adding technology to something, to a product, we’re actually taking the life away somehow, and the kids were more connected with stuffed animals compared to the educational robots we were building. That project was also cancelled, and in 2017, I left with a coworker of mine (Jitu Das) to bring this dream into reality. And now we’re building Kiki.

“Jibo was Alexa plus cuteness equals $800, and I feel like that equation doesn’t work for most people, and that eventually killed the company. So, for Kiki, we are actually building something very different. We’re building something that’s completely useless”
—Mita Yun, Zoetic

You started working on Kiki in 2017, when things were already getting challenging for Jibo—why did you decide to start developing a social home robot at that point?

I thought Jibo was great. It had a special magical way of moving, and it was such a new idea that you could have this robot with embodiment and it can actually be your assistant. The problem with Jibo, in my opinion, was that it took too long to fulfill the orders. It took them three to four years to actually manufacture, because it was a very complex piece of hardware, and then during that period of time Alexa and Google Home came out, and they started selling these voice systems for $30 and then you have Jibo for $800. Jibo was Alexa plus cuteness equals $800, and I feel like that equation doesn’t work for most people, and that eventually killed the company. So, for Kiki, we are actually building something very different. We’re building something that’s completely useless.

Can you elaborate on “completely useless?”

I feel like people are initially connected with robots because they remind them of a character. And it’s the closest we can get to a character other than an organic character like an animal. So we’re connected to a character like when we have a robot in a mall that’s roaming around, even if it looks really ugly, like if it doesn’t have eyes, people still take selfies with it. Why? Because they think it’s a character. And humans are just hardwired to love characters and love stories. With Kiki, we just wanted to build a character that’s alive, we don’t want to have a character do anything super useful.

I understand why other robotics companies are adding Alexa integration to their robots, and I think that’s great. But the dream I had, and the understanding I have about robotics technology, is that for a consumer robot especially, it is very very difficult for the robot to justify its price through usefulness. And then there’s also research showing that the more useless something is, the easier it is to have an emotional connection, so that’s why we want to keep Kiki very useless.

What kind of character are you creating with Kiki?

The whole design principle around Kiki is we want to make it a very vulnerable character. In terms of its status at home, it’s not going to be higher or equal status as the owner, but slightly lower status than the human, and it’s vulnerable and needs you to take care of it in order to grow up into a good personality robot.

We don’t let Kiki speak full English sentences, because whenever it does that, people are going to think it’s at least as intelligent as a baby, which is impossible for robots at this point. And we also don’t let it move around, because when you have it move around, people are going to think “I’m going to call Kiki’s name, and then Kiki is will come to me.” But that is actually very difficult to build. And then also we don’t have any voice integration so it doesn’t tell you about the stock market price and so on.

Photo: Zoetic

Kiki is designed to be “vulnerable,” and it needs you to take care of it so it can “grow up into a good personality robot,” according to its creators.

That sounds similar to what Mayfield did with Kuri, emphasizing an emotional connection rather than specific functionality.

It is very similar, but one of the key differences from Kuri, I think, is that Kuri started with a Kobuki base, and then it’s wrapped into a cute shell, and they added sounds. So Kuri started with utility in mind—navigation is an important part of Kuri, so they started with that challenge. For Kiki, we started with the eyes. The entire thing started with the character itself.

How will you be able to convince your customers to spend $800 on a robot that you’ve described as “useless” in some ways?

Because it’s useless, it’s actually easier to convince people, because it provides you with an emotional connection. I think Kiki is not a utility-driven product, so the adoption cycle is different. For a functional product, it’s very easy to pick up, because you can justify it by saying “I’m going to pay this much and then my life can become this much more efficient.” But it’s also very easy to be replaced and forgotten. For an emotional-driven product, it’s slower to pick up, but once people actually pick it up, they’re going to be hooked—they get be connected with it, and they’re willing to invest more into taking care of the robot so it will grow up to be smarter.

Maintaining value over time has been another challenge for social home robots. How will you make sure that people don’t get bored with Kiki after a few weeks?

Of course Kiki has limits in what it can do. We can combine the eyes, the facial expression, the motors, and lights and sounds, but is it going to be constantly entertaining? So we think of this as, imagine if a human is actually puppeteering Kiki—can Kiki stay interesting if a human is puppeteering it and interacting with the owner? So I think what makes a robot interesting is not just in the physical expressions, but the part in between that and the robot conveying its intentions and emotions.

For example, if you come into the room and then Kiki decides it will turn the other direction, ignore you, and then you feel like, huh, why did the robot do that to me? Did I do something wrong? And then maybe you will come up to it and you will try to figure out why it did that. So, even though Kiki can only express in four different dimensions, it can still make things very interesting, and then when its strategies change, it makes it feel like a new experience.

There’s also an explore and exploit process going on. Kiki wants to make you smile, and it will try different things. It could try to chase its tail, and if you smile, Kiki learns that this works and will exploit it. But maybe after doing it three times, you no longer find it funny, because you’re bored of it, and then Kiki will observe your reactions and be motivated to explore a new strategy.

Photo: Zoetic

Kiki’s creators are hoping that, with an emotionally engaging robot, it will be easier for people to get attached to it and willing to spend time taking care of it.

A particular risk with crowdfunding a robot like this is setting expectations unreasonably high. The emphasis on personality and emotional engagement with Kiki seems like it may be very difficult for the robot to live up to in practice.

I think we invested more than most robotics companies into really building out Kiki’s personality, because that is the single most important thing to us. For Jibo a lot of the focus was in the assistant, and for Kuri, it’s more in the movement. For Kiki, it’s very much in the personality.

I feel like when most people talk about personality, they’re mainly talking about expression. With Kiki, it’s not just in the expression itself, not just in the voice or the eyes or the output layer, it’s in the layer in between—when Kiki receives input, how will it make decisions about what to do? We actually don’t think the personality of Kiki is categorizable, which is why I feel like Kiki has a deeper implementation of how personalities should work. And you’re right, Kiki doesn’t really understand why you’re feeling a certain way, it just reads your facial expressions. It’s maybe not your best friend, but maybe closer to your little guinea pig robot.

Photo: Zoetic

The team behind Kiki paid particular attention to its eyes, and designed the robot to always face the person that it is interacting with.

Is that where you’d put Kiki on the scale of human to pet?

Kiki is definitely not human, we want to keep it very far away from human. And it’s also not a dog or cat. When we were designing Kiki, we took inspiration from mammals because humans are deeply connected to mammals since we’re mammals ourselves. And specifically we’re connected to predator animals. With prey animals, their eyes are usually on the sides of their heads, because they need to see different angles. A predator animal needs to hunt, they need to focus. Cats and dogs are predator animals. So with Kiki, that’s why we made sure the eyes are on one side of the face and the head can actuate independently from the body and the body can turn so it’s always facing the person that it’s paying attention to.

I feel like Kiki is probably does more than a plant. It does more than a fish, because a fish doesn’t look you in the eyes. It’s not as smart as a cat or a dog, so I would just put it in this guinea pig kind of category.

What have you found so far when running user studies with Kiki?

When we were first designing Kiki we went through a whole series of prototypes. One of the earlier prototypes of Kiki looked like a CRT, like a very old monitor, and when we were testing that with people they didn’t even want to touch it. Kiki’s design inspiration actually came from an airplane, with a very angular, futuristic look, but based on user feedback we made it more round and more friendly to the touch. The lights were another feature request from the users, which adds another layer of expressivity to Kiki, and they wanted to see multiple Kikis working together with different personalities. Users also wanted different looks for Kiki, to make it look like a deer or a unicorn, for example, and we actually did take that into consideration because it doesn’t look like any particular mammal. In the future, you’ll be able to have different ears to make it look like completely different animals.

There has been a lot of user feedback that we didn’t implement—I believe we should observe the users reactions and feedback but not listen to their advice. The users shouldn’t be our product designers, because if you test Kiki with 10 users, eight of them will tell you they want Alexa in it. But we’re never going to add Alexa integration to Kiki because that’s not what it’s meant to do.

While it’s far too early to tell whether Kiki will be a long-term success, the Kickstarter campaign is currently over 95 percent funded with 8 days to go, and 34 robots are still available for a May 2020 delivery.

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Posted in Human Robots