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#435683 How High Fives Help Us Get in Touch With ...

The human sense of touch is so naturally ingrained in our everyday lives that we often don’t notice its presence. Even so, touch is a crucial sensing ability that helps people to understand the world and connect with others. As the market for robots grows, and as robots become more ingrained into our environments, people will expect robots to participate in a wide variety of social touch interactions. At Oregon State University’s Collaborative Robotics and Intelligent Systems (CoRIS) Institute, I research how to equip everyday robots with better social-physical interaction skills—from playful high-fives to challenging physical therapy routines.

Some commercial robots already possess certain physical interaction skills. For example, the videoconferencing feature of mobile telepresence robots can keep far-away family members connected with one another. These robots can also roam distant spaces and bump into people, chairs, and other remote objects. And my Roomba occasionally tickles my toes before turning to vacuum a different area of the room. As a human being, I naturally interpret this (and other Roomba behaviors) as social, even if they were not intended as such. At the same time, for both of these systems, social perceptions of the robots’ physical interaction behaviors are not well understood, and these social touch-like interactions cannot be controlled in nuanced ways.

Before joining CoRIS early this year, I was a postdoc at the University of Southern California’s Interaction Lab, and prior to that, I completed my doctoral work at the GRASP Laboratory’s Haptics Group at the University of Pennsylvania. My dissertation focused on improving the general understanding of how robot control and planning strategies influence perceptions of social touch interactions. As part of that research, I conducted a study of human-robot hand-to-hand contact, focusing on an interaction somewhere between a high five and a hand-clapping game. I decided to study this particular interaction because people often high five, and they will likely expect robots in everyday spaces to high five as well!

I conducted a study of human-robot hand-to-hand contact, focusing on an interaction somewhere between a high five and a hand-clapping game. I decided to study this particular interaction because people often high five, and they will likely expect robots to high five as well!

The implications of motion and planning on the social touch experience in these interactions is also crucial—think about a disappointingly wimpy (or triumphantly amazing) high five that you’ve experienced in the past. This great or terrible high-fiving experience could be fleeting, but it could also influence who you interact with, who you’re friends with, and even how you perceive the character or personalities of those around you. This type of perception, judgement, and response could extend to personal robots, too!

An investigation like this requires a mixture of more traditional robotics research (e.g., understanding how to move and control a robot arm, developing models of the desired robot motion) along with techniques from design and psychology (e.g., performing interviews with research participants, using best practices from experimental methods in perception). Enabling robots with social touch abilities also comes with many challenges, and even skilled humans can have trouble anticipating what another person is about to do. Think about trying to make satisfying hand contact during a high five—you might know the classic adage “watch the elbow,” but if you’re like me, even this may not always work.

I conducted a research study involving eight different types of human-robot hand contact, with different combinations of the following: interactions with a facially reactive or non-reactive robot, a physically reactive or non-reactive planning strategy, and a lower or higher robot arm stiffness. My robotic system could become facially reactive by changing its facial expression in response to hand contact, or physically reactive by updating its plan of where to move next after sensing hand contact. The stiffness of the robot could be adjusted by changing a variable that controlled how quickly the robot’s motors tried to pull its arm to the desired position. I knew from previous research that fine differences in touch interactions can have a big impact on perceived robot character. For example, if a robot grips an object too tightly or for too long while handing an object to a person, it might be perceived as greedy, possessive, or perhaps even Sméagol-like. A robot that lets go too soon might appear careless or sloppy.

In the example cases of robot grip, it’s clear that understanding people’s perceptions of robot characteristics and personality can help roboticists choose the right robot design based on the proposed operating environment of the robot. I likewise wanted to learn how the facial expressions, physical reactions, and stiffness of a hand-clapping robot would influence human perceptions of robot pleasantness, energeticness, dominance, and safety. Understanding this relationship can help roboticists to equip robots with personalities appropriate for the task at hand. For example, a robot assisting people in a grocery store may need to be designed with a high level of pleasantness and only moderate energy, while a maximally effective robot for comedy roast battles may need high degrees of energy and dominance above all else.

After many a late night at the GRASP Lab clapping hands with a big red robot, I was ready to conduct the study. Twenty participants visited the lab to clap hands with our Baxter Research Robot and help me begin to understand how characteristics of this humanoid robot’s social touch influenced its pleasantness, energeticness, dominance, and apparent safety. Baxter interacted with participants using a custom 3D-printed hand that was inlaid with silicone inserts.

The study showed that a facially reactive robot seemed more pleasant and energetic. A physically reactive robot seemed less pleasant, energetic, and dominant for this particular study design and interaction. I thought contact with a stiffer robot would seem harder (and therefore more dominant and less safe), but counter to my expectations, a stiffer-armed robot seemed safer and less dominant to participants. This may be because the stiffer robot was more precise in following its pre-programmed trajectory, therefore seeming more predictable and less free-spirited.

Safety ratings of the robot were generally high, and several participants commented positively on the robot’s facial expressions. Some participants attributed inventive (and non-existent) intelligences to the robot—I used neither computer vision nor the Baxter robot’s cameras in this study, but more than one participant complimented me on how well the robot tracked their hand position. While interacting with the robot, participants displayed happy facial expressions more than any other analyzed type of expression.

Photo: Naomi Fitter

Participants were asked to clap hands with Baxter and describe how they perceived the robot in terms of its pleasantness, energeticness, dominance, and apparent safety.

Circling back to the idea of how people might interpret even rudimentary and practical robot behaviors as social, these results show that this type of social perception isn’t just true for my lovable (but sometimes dopey) Roomba, but also for collaborative industrial robots, and generally, any robot capable of physical human-robot interaction. In designing the motion of Baxter, the adjustment of a single number in the equation that controls joint stiffness can flip the robot from seeming safe and docile to brash and commanding. These implications are sometimes predictable, but often unexpected.

The results of this particular study give us a partial guide to manipulating the emotional experience of robot users by adjusting aspects of robot control and planning, but future work is needed to fully understand the design space of social touch. Will materials play a major role? How about personalized machine learning? Do results generalize over all robot arms, or even a specialized subset like collaborative industrial robot arms? I’m planning to continue answering these questions, and when I finally solve human-robot social touch, I’ll high five all my robots to celebrate.

Naomi Fitter is an assistant professor in the Collaborative Robotics and Intelligent Systems (CoRIS) Institute at Oregon State University, where her Social Haptics, Assistive Robotics, and Embodiment (SHARE) research group aims to equip robots with the ability to engage and empower people in interactions from playful high-fives to challenging physical therapy routines. She completed her doctoral work in the GRASP Laboratory’s Haptics Group and was a postdoctoral scholar in the University of Southern California’s Interaction Lab from 2017 to 2018. Naomi’s not-so-secret pastime is performing stand-up and improv comedy. Continue reading

Posted in Human Robots

#435662 Video Friday: This 3D-Printed ...

Video Friday is your weekly selection of awesome robotics videos, collected by your Automaton bloggers. We’ll also be posting a weekly calendar of upcoming robotics events for the next few months; here’s what we have so far (send us your events!):

ICRES 2019 – July 29-30, 2019 – London, U.K.
DARPA SubT Tunnel Circuit – August 15-22, 2019 – Pittsburgh, Pa., USA
IEEE Africon 2019 – September 25-27, 2019 – Accra, Ghana
ISRR 2019 – October 6-10, 2019 – Hanoi, Vietnam
Ro-Man 2019 – October 14-18, 2019 – New Delhi, India
Humanoids 2019 – October 15-17, 2019 – Toronto, Canada
Let us know if you have suggestions for next week, and enjoy today’s videos.

We’re used to seeing bristle bots about the size of a toothbrush head (which is not a coincidence), but Georgia Tech has downsized them, with some interesting benefits.

Researchers have created a new type of tiny 3D-printed robot that moves by harnessing vibration from piezoelectric actuators, ultrasound sources or even tiny speakers. Swarms of these “micro-bristle-bots” might work together to sense environmental changes, move materials – or perhaps one day repair injuries inside the human body.

The prototype robots respond to different vibration frequencies depending on their configurations, allowing researchers to control individual bots by adjusting the vibration. Approximately two millimeters long – about the size of the world’s smallest ant – the bots can cover four times their own length in a second despite the physical limitations of their small size.

“We are working to make the technology robust, and we have a lot of potential applications in mind,” said Azadeh Ansari, an assistant professor in the School of Electrical and Computer Engineering at the Georgia Institute of Technology. “We are working at the intersection of mechanics, electronics, biology and physics. It’s a very rich area and there’s a lot of room for multidisciplinary concepts.”

[ Georgia Tech ]

Most consumer drones are “multi-copters,” meaning that they have a series of rotors or propellers that allow them to hover like helicopters. But having rotors severely limits their energy efficiency, which means that they can’t easily carry heavy payloads or fly for long periods of time. To get the best of both worlds, drone designers have tried to develop “hybrid” fixed-wing drones that can fly as efficiently as airplanes, while still taking off and landing vertically like multi-copters.

These drones are extremely hard to control because of the complexity of dealing with their flight dynamics, but a team from MIT CSAIL aims to make the customization process easier, with a new system that allows users to design drones of different sizes and shapes that can nimbly switch between hovering and gliding – all by using a single controller.

In future work, the team plans to try to further increase the drone’s maneuverability by improving its design. The model doesn’t yet fully take into account complex aerodynamic effects between the propeller’s airflow and the wings. And lastly, their method trained the copter with “yaw velocity” set at zero, which means that it cannot currently perform sharp turns.

[ Paper ] via [ MIT ]

We’re not quite at the point where we can 3D print entire robots, but UCSD is getting us closer.

The UC San Diego researchers’ insight was twofold. They turned to a commercially available printer for the job, (the Stratasys Objet350 Connex3—a workhorse in many robotics labs). In addition, they realized one of the materials used by the 3D printer is made of carbon particles that can conduct power to sensors when connected to a power source. So roboticists used the black resin to manufacture complex sensors embedded within robotic parts made of clear polymer. They designed and manufactured several prototypes, including a gripper.

When stretched, the sensors failed at approximately the same strain as human skin. But the polymers the 3D printer uses are not designed to conduct electricity, so their performance is not optimal. The 3D printed robots also require a lot of post-processing before they can be functional, including careful washing to clean up impurities and drying.

However, researchers remain optimistic that in the future, materials will improve and make 3D printed robots equipped with embedded sensors much easier to manufacture.

[ UCSD ]

Congrats to Team Homer from the University of Koblenz-Landau, who won the RoboCup@Home world championship in Sydney!

[ Team Homer ]

When you’ve got a robot with both wheels and legs, motion planning is complicated. IIT has developed a new planner for CENTAURO that takes advantage of the different ways that the robot is able to get past obstacles.

[ Centauro ]

Thanks Dimitrios!

If you constrain a problem tightly enough, you can solve it even with a relatively simple robot. Here’s an example of an experimental breakfast robot named “Loraine” that can cook eggs, bacon, and potatoes using what looks to be zero sensing at all, just moving to different positions and actuating its gripper.

There’s likely to be enough human work required in the prep here to make the value that the robot adds questionable at best, but it’s a good example of how you can make a relatively complex task robot-compatible as long as you set it up in just the right way.

[ Connected Robotics ] via [ RobotStart ]

It’s been a while since we’ve seen a ball bot, and I’m not sure that I’ve ever seen one with a manipulator on it.

[ ETH Zurich RSL ]

Soft Robotics’ new mini fingers are able to pick up taco shells without shattering them, which as far as I can tell is 100 percent impossible for humans to do.

[ Soft Robotics ]

Yes, Starship’s wheeled robots can climb curbs, and indeed they have a pretty neat way of doing it.

[ Starship ]

Last year we posted a long interview with Christoph Bartneck about his research into robots and racism, and here’s a nice video summary of the work.

[ Christoph Bartneck ]

Canada’s contribution to the Lunar Gateway will be a smart robotic system which includes a next-generation robotic arm known as Canadarm3, as well as equipment, and specialized tools. Using cutting-edge software and advances in artificial intelligence, this highly-autonomous system will be able to maintain, repair and inspect the Gateway, capture visiting vehicles, relocate Gateway modules, help astronauts during spacewalks, and enable science both in lunar orbit and on the surface of the Moon.

[ CSA ]

An interesting demo of how Misty can integrate sound localization with other services.

[ Misty Robotics ]

The third and last period of H2020 AEROARMS project has brought the final developments in industrial inspection and maintenance tasks, such as the crawler retrieval and deployment (DLR) or the industrial validation in stages like a refinery or a cement factory.

[ Aeroarms ]

The Guardian S remote visual inspection and surveillance robot navigates a disaster training site to demonstrate its advanced maneuverability, long-range wireless communications and extended run times.

[ Sarcos ]

This appears to be a cake frosting robot and I wish I had like 3 more hours of this to share:

Also here is a robot that picks fried chicken using a curiously successful technique:

[ Kazumichi Moriyama ]

This isn’t strictly robots, but professor Hiroshi Ishii, associate director of the MIT Media Lab, gave a fascinating SIGCHI Lifetime Achievement Talk that’s absolutely worth your time.

[ Tangible Media Group ] Continue reading

Posted in Human Robots

#435656 Will AI Be Fashion Forward—or a ...

The narrative that often accompanies most stories about artificial intelligence these days is how machines will disrupt any number of industries, from healthcare to transportation. It makes sense. After all, technology already drives many of the innovations in these sectors of the economy.

But sneakers and the red carpet? The definitively low-tech fashion industry would seem to be one of the last to turn over its creative direction to data scientists and machine learning algorithms.

However, big brands, e-commerce giants, and numerous startups are betting that AI can ingest data and spit out Chanel. Maybe it’s not surprising, given that fashion is partly about buzz and trends—and there’s nothing more buzzy and trendy in the world of tech today than AI.

In its annual survey of the $3 trillion fashion industry, consulting firm McKinsey predicted that while AI didn’t hit a “critical mass” in 2018, it would increasingly influence the business of everything from design to manufacturing.

“Fashion as an industry really has been so slow to understand its potential roles interwoven with technology. And, to be perfectly honest, the technology doesn’t take fashion seriously.” This comment comes from Zowie Broach, head of fashion at London’s Royal College of Arts, who as a self-described “old fashioned” designer has embraced the disruptive nature of technology—with some caveats.

Co-founder in the late 1990s of the avant-garde fashion label Boudicca, Broach has always seen tech as a tool for designers, even setting up a website for the company circa 1998, way before an online presence became, well, fashionable.

Broach told Singularity Hub that while she is generally optimistic about the future of technology in fashion—the designer has avidly been consuming old sci-fi novels over the last few years—there are still a lot of difficult questions to answer about the interface of algorithms, art, and apparel.

For instance, can AI do what the great designers of the past have done? Fashion was “about designing, it was about a narrative, it was about meaning, it was about expression,” according to Broach.

AI that designs products based on data gleaned from human behavior can potentially tap into the Pavlovian response in consumers in order to make money, Broach noted. But is that channeling creativity, or just digitally dabbling in basic human brain chemistry?

She is concerned about people retaining control of the process, whether we’re talking about their data or their designs. But being empowered with the insights machines could provide into, for example, the geographical nuances of fashion between Dubai, Moscow, and Toronto is thrilling.

“What is it that we want the future to be from a fashion, an identity, and design perspective?” she asked.

Off on the Right Foot
Silicon Valley and some of the biggest brands in the industry offer a few answers about where AI and fashion are headed (though not at the sort of depths that address Broach’s broader questions of aesthetics and ethics).

Take what is arguably the biggest brand in fashion, at least by market cap but probably not by the measure of appearances on Oscar night: Nike. The $100 billion shoe company just gobbled up an AI startup called Celect to bolster its data analytics and optimize its inventory. In other words, Nike hopes it will be able to figure out what’s hot and what’s not in a particular location to stock its stores more efficiently.

The company is going even further with Nike Fit, a foot-scanning platform using a smartphone camera that applies AI techniques from fields like computer vision and machine learning to find the best fit for each person’s foot. The algorithms then identify and recommend the appropriately sized and shaped shoe in different styles.

No doubt the next step will be to 3D print personalized and on-demand sneakers at any store.

San Francisco-based startup ThirdLove is trying to bring a similar approach to bra sizes. Its 20-member data team, Fortune reported, has developed the Fit Finder quiz that uses machine learning algorithms to help pick just the right garment for every body type.

Data scientists are also a big part of the team at Stitch Fix, a former San Francisco startup that went public in 2017 and today sports a market cap of more than $2 billion. The online “personal styling” company uses hundreds of algorithms to not only make recommendations to customers, but to help design new styles and even manage the subscription-based supply chain.

Future of Fashion
E-commerce giant Amazon has thrown its own considerable resources into developing AI applications for retail fashion—with mixed results.

One notable attempt involved a “styling assistant” that came with the company’s Echo Look camera that helped people catalog and manage their wardrobes, evening helping pick out each day’s attire. The company more recently revisited the direct consumer side of AI with an app called StyleSnap, which matches clothes and accessories uploaded to the site with the retailer’s vast inventory and recommends similar styles.

Behind the curtains, Amazon is going even further. A team of researchers in Israel have developed algorithms that can deduce whether a particular look is stylish based on a few labeled images. Another group at the company’s San Francisco research center was working on tech that could generate new designs of items based on images of a particular style the algorithms trained on.

“I will say that the accumulation of many new technologies across the industry could manifest in a highly specialized style assistant, far better than the examples we’ve seen today. However, the most likely thing is that the least sexy of the machine learning work will become the most impactful, and the public may never hear about it.”

That prediction is from an online interview with Leanne Luce, a fashion technology blogger and product manager at Google who recently wrote a book called, succinctly enough, Artificial Intelligence and Fashion.

Data Meets Design
Academics are also sticking their beakers into AI and fashion. Researchers at the University of California, San Diego, and Adobe Research have previously demonstrated that neural networks, a type of AI designed to mimic some aspects of the human brain, can be trained to generate (i.e., design) new product images to match a buyer’s preference, much like the team at Amazon.

Meanwhile, scientists at Hong Kong Polytechnic University are working with China’s answer to Amazon, Alibaba, on developing a FashionAI Dataset to help machines better understand fashion. The effort will focus on how algorithms approach certain building blocks of design, what are called “key points” such as neckline and waistline, and “fashion attributes” like collar types and skirt styles.

The man largely behind the university’s research team is Calvin Wong, a professor and associate head of Hong Kong Polytechnic University’s Institute of Textiles and Clothing. His group has also developed an “intelligent fabric defect detection system” called WiseEye for quality control, reducing the chance of producing substandard fabric by 90 percent.

Wong and company also recently inked an agreement with RCA to establish an AI-powered design laboratory, though the details of that venture have yet to be worked out, according to Broach.

One hope is that such collaborations will not just get at the technological challenges of using machines in creative endeavors like fashion, but will also address the more personal relationships humans have with their machines.

“I think who we are, and how we use AI in fashion, as our identity, is not a superficial skin. It’s very, very important for how we define our future,” Broach said.

Image Credit: Inspirationfeed / Unsplash Continue reading

Posted in Human Robots

#435646 Video Friday: Kiki Is a New Social Robot ...

Video Friday is your weekly selection of awesome robotics videos, collected by your Automaton bloggers. We’ll also be posting a weekly calendar of upcoming robotics events for the next few months; here’s what we have so far (send us your events!):

DARPA SubT Tunnel Circuit – August 15-22, 2019 – Pittsburgh, Pa., USA
IEEE Africon 2019 – September 25-27, 2019 – Accra, Ghana
ISRR 2019 – October 6-10, 2019 – Hanoi, Vietnam
Ro-Man 2019 – October 14-18, 2019 – New Delhi, India
Humanoids 2019 – October 15-17, 2019 – Toronto, Canada
ARSO 2019 – October 31-1, 2019 – Beijing, China
ROSCon 2019 – October 31-1, 2019 – Macau
Let us know if you have suggestions for next week, and enjoy today’s videos.

The DARPA Subterranean Challenge tunnel circuit takes place in just a few weeks, and we’ll be there!

[ DARPA SubT ]

Time lapse video of robotic arm on NASA’s Mars 2020 rover handily maneuvers 88-pounds (40 kilograms) worth of sensor-laden turret as it moves from a deployed to stowed configuration.

If you haven’t read our interview with Matt Robinson, now would be a great time, since he’s one of the folks at JPL who designed this arm.

[ Mars 2020 ]

Kiki is a small, white, stationary social robot with an evolving personality who promises to be your friend and costs $800 and is currently on Kickstarter.

The Kickstarter page is filled with the same type of overpromising that we’ve seen with other (now very dead) social robots: Kiki is “conscious,” “understands your feelings,” and “loves you back.” Oof. That said, we’re happy to see more startups trying to succeed in this space, which is certainly one of the toughest in consumer electronics, and hopefully they’ve been learning from the recent string of failures. And we have to say Kiki is a cute robot. Its overall design, especially the body mechanics and expressive face, look neat. And kudos to the team—the company was founded by two ex-Googlers, Mita Yun and Jitu Das—for including the “unedited prototype videos,” which help counterbalance the hype.

Another thing that Kiki has going for it is that everything runs on the robot itself. This simplifies privacy and means that the robot won’t partially die on you if the company behind it goes under, but also limits how clever the robot will be able to be. The Kickstarter campaign is already over a third funded, so…We’ll see.

[ Kickstarter ]

When your UAV isn’t enough UAV, so you put a UAV on your UAV.

[ CanberraUAV ]

ABB’s YuMi is testing ATMs because a human trying to do this task would go broke almost immediately.

[ ABB ]

DJI has a fancy new FPV system that features easy setup, digital HD streaming at up to 120 FPS, and <30ms latency.

If it looks expensive, that’s because it costs $930 with the remote included.

[ DJI ]

Honeybee Robotics has recently developed a regolith excavation and rock cleaning system for NASA JPL’s PUFFER rovers. This system, called POCCET (PUFFER-Oriented Compact Cleaning and Excavation Tool), uses compressed gas to perform all excavation and cleaning tasks. Weighing less than 300 grams with potential for further mass reduction, POCCET can be used not just on the Moon, but on other Solar System bodies such as asteroids, comets, and even Mars.

[ Honeybee Robotics ]

DJI’s 2019 RoboMaster tournament, which takes place this month in Shenzen, looks like it’ll be fun to watch, with a plenty of action and rules that are easy to understand.

[ RoboMaster ]

Robots and baked goods are an automatic Video Friday inclusion.

Wow I want a cupcake right now.

[ Soft Robotics ]

The ICRA 2019 Best Paper Award went to Michelle A. Lee at Stanford, for “Making Sense of Vision and Touch: Self-Supervised Learning of Multimodal Representations for Contact-Rich Tasks.”

The ICRA video is here, and you can find the paper at the link below.

[ Paper ] via [ RoboHub ]

Cobalt Robotics put out a bunch of marketing-y videos this week, but this one reasonably interesting, even if you’re familiar with what they’re doing over there.

[ Cobalt Robotics ]

RightHand Robotics launched RightPick2 with a gala event which looked like fun as long as you were really, really in to robots.

[ RightHand Robotics ]

Thanks Jeff!

This video presents a framework for whole-body control applied to the assistive robotic system EDAN. We show how the proposed method can be used for a task like open, pass through and close a door. Also, we show the efficiency of the whole-body coordination with controlling the end-effector with respect to a fixed reference. Additionally, showing how easy the system can be manually manoeuvred by direct interaction with the end-effector, without the need for an extra input device.

[ DLR ]

You’ll probably need to turn on auto-translated subtitles for most of this, but it’s worth it for the adorable little single-seat robotic car designed to help people get around airports.

[ ZMP ]

In this week’s episode of Robots in Depth, Per speaks with Gonzalo Rey from Moog about their fancy 3D printed integrated hydraulic actuators.

Gonzalo talks about how Moog got started with hydraulic control,taking part in the space program and early robotics development. He shares how Moog’s technology is used in fly-by-wire systems in aircraft and in flow control in deep space probes. They have even reached Mars.

[ Robots in Depth ] Continue reading

Posted in Human Robots

#435614 3 Easy Ways to Evaluate AI Claims

When every other tech startup claims to use artificial intelligence, it can be tough to figure out if an AI service or product works as advertised. In the midst of the AI “gold rush,” how can you separate the nuggets from the fool’s gold?

There’s no shortage of cautionary tales involving overhyped AI claims. And applying AI technologies to health care, education, and law enforcement mean that getting it wrong can have real consequences for society—not just for investors who bet on the wrong unicorn.

So IEEE Spectrum asked experts to share their tips for how to identify AI hype in press releases, news articles, research papers, and IPO filings.

“It can be tricky, because I think the people who are out there selling the AI hype—selling this AI snake oil—are getting more sophisticated over time,” says Tim Hwang, director of the Harvard-MIT Ethics and Governance of AI Initiative.

The term “AI” is perhaps most frequently used to describe machine learning algorithms (and deep learning algorithms, which require even less human guidance) that analyze huge amounts of data and make predictions based on patterns that humans might miss. These popular forms of AI are mostly suited to specialized tasks, such as automatically recognizing certain objects within photos. For that reason, they are sometimes described as “weak” or “narrow” AI.

Some researchers and thought leaders like to talk about the idea of “artificial general intelligence” or “strong AI” that has human-level capacity and flexibility to handle many diverse intellectual tasks. But for now, this type of AI remains firmly in the realm of science fiction and is far from being realized in the real world.

“AI has no well-defined meaning and many so-called AI companies are simply trying to take advantage of the buzz around that term,” says Arvind Narayanan, a computer scientist at Princeton University. “Companies have even been caught claiming to use AI when, in fact, the task is done by human workers.”

Here are three ways to recognize AI hype.

Look for Buzzwords
One red flag is what Hwang calls the “hype salad.” This means stringing together the term “AI” with many other tech buzzwords such as “blockchain” or “Internet of Things.” That doesn’t automatically disqualify the technology, but spotting a high volume of buzzwords in a post, pitch, or presentation should raise questions about what exactly the company or individual has developed.

Other experts agree that strings of buzzwords can be a red flag. That’s especially true if the buzzwords are never really explained in technical detail, and are simply tossed around as vague, poorly-defined terms, says Marzyeh Ghassemi, a computer scientist and biomedical engineer at the University of Toronto in Canada.

“I think that if it looks like a Google search—picture ‘interpretable blockchain AI deep learning medicine’—it's probably not high-quality work,” Ghassemi says.

Hwang also suggests mentally replacing all mentions of “AI” in an article with the term “magical fairy dust.” It’s a way of seeing whether an individual or organization is treating the technology like magic. If so—that’s another good reason to ask more questions about what exactly the AI technology involves.

And even the visual imagery used to illustrate AI claims can indicate that an individual or organization is overselling the technology.

“I think that a lot of the people who work on machine learning on a day-to-day basis are pretty humble about the technology, because they’re largely confronted with how frequently it just breaks and doesn't work,” Hwang says. “And so I think that if you see a company or someone representing AI as a Terminator head, or a big glowing HAL eye or something like that, I think it’s also worth asking some questions.”

Interrogate the Data

It can be hard to evaluate AI claims without any relevant expertise, says Ghassemi at the University of Toronto. Even experts need to know the technical details of the AI algorithm in question and have some access to the training data that shaped the AI model’s predictions. Still, savvy readers with some basic knowledge of applied statistics can search for red flags.

To start, readers can look for possible bias in training data based on small sample sizes or a skewed population that fails to reflect the broader population, Ghassemi says. After all, an AI model trained only on health data from white men would not necessarily achieve similar results for other populations of patients.

“For me, a red flag is not demonstrating deep knowledge of how your labels are defined.”
—Marzyeh Ghassemi, University of Toronto

How machine learning and deep learning models perform also depends on how well humans labeled the sample datasets use to train these programs. This task can be straightforward when labeling photos of cats versus dogs, but gets more complicated when assigning disease diagnoses to certain patient cases.

Medical experts frequently disagree with each other on diagnoses—which is why many patients seek a second opinion. Not surprisingly, this ambiguity can also affect the diagnostic labels that experts assign in training datasets. “For me, a red flag is not demonstrating deep knowledge of how your labels are defined,” Ghassemi says.

Such training data can also reflect the cultural stereotypes and biases of the humans who labeled the data, says Narayanan at Princeton University. Like Ghassemi, he recommends taking a hard look at exactly what the AI has learned: “A good way to start critically evaluating AI claims is by asking questions about the training data.”

Another red flag is presenting an AI system’s performance through a single accuracy figure without much explanation, Narayanan says. Claiming that an AI model achieves “99 percent” accuracy doesn’t mean much without knowing the baseline for comparison—such as whether other systems have already achieved 99 percent accuracy—or how well that accuracy holds up in situations beyond the training dataset.

Narayanan also emphasized the need to ask questions about an AI model’s false positive rate—the rate of making wrong predictions about the presence of a given condition. Even if the false positive rate of a hypothetical AI service is just one percent, that could have major consequences if that service ends up screening millions of people for cancer.

Readers can also consider whether using AI in a given situation offers any meaningful improvement compared to traditional statistical methods, says Clayton Aldern, a data scientist and journalist who serves as managing director for Caldern LLC. He gave the hypothetical example of a “super-duper-fancy deep learning model” that achieves a prediction accuracy of 89 percent, compared to a “little polynomial regression model” that achieves 86 percent on the same dataset.

“We're talking about a three-percentage-point increase on something that you learned about in Algebra 1,” Aldern says. “So is it worth the hype?”

Don’t Ignore the Drawbacks

The hype surrounding AI isn’t just about the technical merits of services and products driven by machine learning. Overblown claims about the beneficial impacts of AI technology—or vague promises to address ethical issues related to deploying it—should also raise red flags.

“If a company promises to use its tech ethically, it is important to question if its business model aligns with that promise,” Narayanan says. “Even if employees have noble intentions, it is unrealistic to expect the company as a whole to resist financial imperatives.”

One example might be a company with a business model that depends on leveraging customers’ personal data. Such companies “tend to make empty promises when it comes to privacy,” Narayanan says. And, if companies hire workers to produce training data, it’s also worth asking whether the companies treat those workers ethically.

The transparency—or lack thereof—about any AI claim can also be telling. A company or research group can minimize concerns by publishing technical claims in peer-reviewed journals or allowing credible third parties to evaluate their AI without giving away big intellectual property secrets, Narayanan says. Excessive secrecy is a big red flag.

With these strategies, you don’t need to be a computer engineer or data scientist to start thinking critically about AI claims. And, Narayanan says, the world needs many people from different backgrounds for societies to fully consider the real-world implications of AI.

Editor’s Note: The original version of this story misspelled Clayton Aldern’s last name as Alderton. Continue reading

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