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#436167 Is it Time for Tech to Stop Moving Fast ...

On Monday, I attended the 2019 Fall Conference of Stanford’s Institute for Human Centered Artificial Intelligence (HAI). That same night I watched the Season 6 opener for the HBO TV show Silicon Valley. And the debates featured in both surrounded the responsibility of tech companies for the societal effects of the technologies they produce. The two events have jumbled together in my mind, perhaps because I was in a bit of a brain fog, thanks to the nasty combination of a head cold and the smoke that descended on Silicon Valley from the northern California wildfires. But perhaps that mixture turned out to be a good thing.

What is clear, in spite of the smoke, is that this issue is something a lot of people are talking about, inside and outside of Silicon Valley (witness the viral video of Rep. Alexandria Ocasio-Cortez (D-NY) grilling Facebook CEO Mark Zuckerberg).

So, to add to that conversation, here’s my HBO Silicon Valley/Stanford HAI conference mashup.

Silicon Valley’s fictional CEO Richard Hendriks, in the opening scene of the episode, tells Congress that Facebook, Google, and Amazon only care about exploiting personal data for profit. He states:

“These companies are kings, and they rule over kingdoms far larger than any nation in history.”

Meanwhile Marietje Schaake, former member of the European Parliament and a fellow at HAI, told the conference audience of 900:

“There is a lot of power in the hands of few actors—Facebook decides who is a news source, Microsoft will run the defense department’s cloud…. I believe we need a deeper debate about which tasks need to stay in the hands of the public.”

Eric Schmidt, former CEO and executive chairman of Google, agreed. He says:

“It is important that we debate now the ethics of what we are doing, and the impact of the technology that we are building.”

Stanford Associate Professor Ge Wang, also speaking at the HAI conference, pointed out:

“‘Doing no harm’ is a vital goal, and it is not easy. But it is different from a proactive goal, to ‘do good.’”

Had Silicon Valley’s Hendricks been there, he would have agreed. He said in the episode:

“Just because it’s successful, doesn’t mean it’s good. Hiroshima was a successful implementation.”

The speakers at the HAI conference discussed the implications of moving fast and breaking things, of putting untested and unregulated technology into the world now that we know that things like public trust and even democracy can be broken.

Google’s Schmidt told the HAI audience:

“I don’t think that everything that is possible should be put into the wild in society, we should answer the question, collectively, how much risk are we willing to take.

And Silicon Valley denizens real and fictional no longer think it’s OK to just say sorry afterwards. Says Schmidt:

“When you ask Facebook about various scandals, how can they still say ‘We are very sorry; we have a lot of learning to do.’ This kind of naiveté stands out of proportion to the power tech companies have. With great power should come great responsibility, or at least modesty.”

Schaake argued:

“We need more guarantees, institutions, and policies than stated good intentions. It’s about more than promises.”

Fictional CEO Hendricks thinks saying sorry is a cop-out as well. In the episode, a developer admits that his app collected user data in spite of Hendricks assuring Congress that his company doesn’t do that:

“You didn’t know at the time,” the developer says. “Don’t beat yourself up about it. But in the future, stop saying it. Or don’t; I don’t care. Maybe it will be like Google saying ‘Don’t be evil,’ or Facebook saying ‘I’m sorry, we’ll do better.’”

Hendricks doesn’t buy it:

“This stops now. I’m the boss, and this is over.”

(Well, he is fictional.)

How can government, the tech world, and the general public address this in a more comprehensive way? Out in the real world, the “what to do” discussion at Stanford HAI surrounded regulation—how much, what kind, and when.

Says the European Parliament’s Schaake:

“An often-heard argument is that government should refrain from regulating tech because [regulation] will stifle innovation. [That argument] implies that innovation is more important than democracy or the rule of law. Our problems don’t stem from over regulation, but under regulation of technologies.”

But when should that regulation happen. Stanford provost emeritus John Etchemendy, speaking from the audience at the HAI conference, said:

“I’ve been an advocate of not trying to regulate before you understand it. Like San Francisco banning of use of facial recognition is not a good example of regulation; there are uses of facial recognition that we should allow. We want regulations that are just right, that prevent the bad things and allow the good things. So we are going to get it wrong either way, if we regulate to soon or hold off, we will get some things wrong.”

Schaake would opt for regulating sooner rather than later. She says that she often hears the argument that it is too early to regulate artificial intelligence—as well as the argument that it is too late to regulate ad-based political advertising, or online privacy. Neither, to her, makes sense. She told the HAI attendees:

“We need more than guarantees than stated good intentions.”

U.S. Chief Technology Officer Michael Kratsios would go with later rather than sooner. (And, yes, the country has a CTO. President Barack Obama created the position in 2009; Kratsios is the fourth to hold the office and the first under President Donald Trump. He was confirmed in August.) Also speaking at the HAI conference, Kratsios argued:

“I don’t think we should be running to regulate anything. We are a leader [in technology] not because we had great regulations, but we have taken a free market approach. We have done great in driving innovation in technologies that are born free, like the Internet. Technologies born in captivity, like autonomous vehicles, lag behind.”

In the fictional world of HBO’s Silicon Valley, startup founder Hendricks has a solution—a technical one of course: the decentralized Internet. He tells Congress:

“The way we win is by creating a new, decentralized Internet, one where the behavior of companies like this will be impossible, forever. Where it is the users, not the kings, who have sovereign control over their data. I will help you build an Internet that is of the people, by the people, and for the people.”

(This is not a fictional concept, though it is a long way from wide use. Also called the decentralized Web, the concept takes the content on today’s Web and fragments it, and then replicates and scatters those fragments to hosts around the world, increasing privacy and reducing the ability of governments to restrict access.)

If neither regulation nor technology comes to make the world safe from the unforeseen effects of new technologies, there is one more hope, according to Schaake: the millennials and subsequent generations.

Tech companies can no longer pursue growth at all costs, not if they want to keep attracting the talent they need, says Schaake. She noted that, “the young generation looks at the environment, at homeless on the streets,” and they expect their companies to tackle those and other issues and make the world a better place. Continue reading

Posted in Human Robots

#436140 Let’s Build Robots That Are as Smart ...

Illustration: Nicholas Little

Let’s face it: Robots are dumb. At best they are idiot savants, capable of doing one thing really well. In general, even those robots require specialized environments in which to do their one thing really well. This is why autonomous cars or robots for home health care are so difficult to build. They’ll need to react to an uncountable number of situations, and they’ll need a generalized understanding of the world in order to navigate them all.

Babies as young as two months already understand that an unsupported object will fall, while five-month-old babies know materials like sand and water will pour from a container rather than plop out as a single chunk. Robots lack these understandings, which hinders them as they try to navigate the world without a prescribed task and movement.

But we could see robots with a generalized understanding of the world (and the processing power required to wield it) thanks to the video-game industry. Researchers are bringing physics engines—the software that provides real-time physical interactions in complex video-game worlds—to robotics. The goal is to develop robots’ understanding in order to learn about the world in the same way babies do.

Giving robots a baby’s sense of physics helps them navigate the real world and can even save on computing power, according to Lochlainn Wilson, the CEO of SE4, a Japanese company building robots that could operate on Mars. SE4 plans to avoid the problems of latency caused by distance from Earth to Mars by building robots that can operate independently for a few hours before receiving more instructions from Earth.

Wilson says that his company uses simple physics engines such as PhysX to help build more-independent robots. He adds that if you can tie a physics engine to a coprocessor on the robot, the real-time basic physics intuitions won’t take compute cycles away from the robot’s primary processor, which will often be focused on a more complicated task.

Wilson’s firm occasionally still turns to a traditional graphics engine, such as Unity or the Unreal Engine, to handle the demands of a robot’s movement. In certain cases, however, such as a robot accounting for friction or understanding force, you really need a robust physics engine, Wilson says, not a graphics engine that simply simulates a virtual environment. For his projects, he often turns to the open-source Bullet Physics engine built by Erwin Coumans, who is now an employee at Google.

Bullet is a popular physics-engine option, but it isn’t the only one out there. Nvidia Corp., for example, has realized that its gaming and physics engines are well-placed to handle the computing demands required by robots. In a lab in Seattle, Nvidia is working with teams from the University of Washington to build kitchen robots, fully articulated robot hands and more, all equipped with Nvidia’s tech.

When I visited the lab, I watched a robot arm move boxes of food from counters to cabinets. That’s fairly straightforward, but that same robot arm could avoid my body if I got in its way, and it could adapt if I moved a box of food or dropped it onto the floor.

The robot could also understand that less pressure is needed to grasp something like a cardboard box of Cheez-It crackers versus something more durable like an aluminum can of tomato soup.

Nvidia’s silicon has already helped advance the fields of artificial intelligence and computer vision by making it possible to process multiple decisions in parallel. It’s possible that the company’s new focus on virtual worlds will help advance the field of robotics and teach robots to think like babies.

This article appears in the November 2019 print issue as “Robots as Smart as Babies.” Continue reading

Posted in Human Robots

#436126 Quantum Computing Gets a Boost From AI ...

Illustration: Greg Mably

Anyone of a certain age who has even a passing interest in computers will remember the remarkable breakthrough that IBM made in 1997 when its Deep Blue chess-playing computer defeated Garry Kasparov, then the world chess champion. Computer scientists passed another such milestone in March 2016, when DeepMind (a subsidiary of Alphabet, Google’s parent company) announced that its AlphaGo program had defeated world-champion player Lee Sedol in the game of Go, a board game that had vexed AI researchers for decades. Recently, DeepMind’s algorithms have also bested human players in the computer games StarCraft IIand Quake Arena III.

Some believe that the cognitive capacities of machines will overtake those of human beings in many spheres within a few decades. Others are more cautious and point out that our inability to understand the source of our own cognitive powers presents a daunting hurdle. How can we make thinking machines if we don’t fully understand our own thought processes?

Citizen science, which enlists masses of people to tackle research problems, holds promise here, in no small part because it can be used effectively to explore the boundary between human and artificial intelligence.

Some citizen-science projects ask the public to collect data from their surroundings (as eButterfly does for butterflies) or to monitor delicate ecosystems (as Eye on the Reef does for Australia’s Great Barrier Reef). Other projects rely on online platforms on which people help to categorize obscure phenomena in the night sky (Zooniverse) or add to the understanding of the structure of proteins (Foldit). Typically, people can contribute to such projects without any prior knowledge of the subject. Their fundamental cognitive skills, like the ability to quickly recognize patterns, are sufficient.

In order to design and develop video games that can allow citizen scientists to tackle scientific problems in a variety of fields, professor and group leader Jacob Sherson founded ScienceAtHome (SAH), at Aarhus University, in Denmark. The group began by considering topics in quantum physics, but today SAH hosts games covering other areas of physics, math, psychology, cognitive science, and behavioral economics. We at SAH search for innovative solutions to real research challenges while providing insight into how people think, both alone and when working in groups.

It is computationally intractable to completely map out a higher-dimensional landscape: It is called the curse of high dimensionality, and it plagues many optimization problems.

We believe that the design of new AI algorithms would benefit greatly from a better understanding of how people solve problems. This surmise has led us to establish the Center for Hybrid Intelligence within SAH, which tries to combine human and artificial intelligence, taking advantage of the particular strengths of each. The center’s focus is on the gamification of scientific research problems and the development of interfaces that allow people to understand and work together with AI.

Our first game, Quantum Moves, was inspired by our group’s research into quantum computers. Such computers can in principle solve certain problems that would take a classical computer billions of years. Quantum computers could challenge current cryptographic protocols, aid in the design of new materials, and give insight into natural processes that require an exact solution of the equations of quantum mechanics—something normal computers are inherently bad at doing.

One candidate system for building such a computer would capture individual atoms by “freezing” them, as it were, in the interference pattern produced when a laser beam is reflected back on itself. The captured atoms can thus be organized like eggs in a carton, forming a periodic crystal of atoms and light. Using these atoms to perform quantum calculations requires that we use tightly focused laser beams, called optical tweezers, to transport the atoms from site to site in the light crystal. This is a tricky business because individual atoms do not behave like particles; instead, they resemble a wavelike liquid governed by the laws of quantum mechanics.

In Quantum Moves, a player manipulates a touch screen or mouse to move a simulated laser tweezer and pick up a trapped atom, represented by a liquidlike substance in a bowl. Then the player must bring the atom back to the tweezer’s initial position while trying to minimize the sloshing of the liquid. Such sloshing would increase the energy of the atom and ultimately introduce errors into the operations of the quantum computer. Therefore, at the end of a move, the liquid should be at a complete standstill.

To understand how people and computers might approach such a task differently, you need to know something about how computerized optimization algorithms work. The countless ways of moving a glass of water without spilling may be regarded as constituting a “solution landscape.” One solution is represented by a single point in that landscape, and the height of that point represents the quality of the solution—how smoothly and quickly the glass of water was moved. This landscape might resemble a mountain range, where the top of each mountain represents a local optimum and where the challenge is to find the highest peak in the range—the global optimum.

Illustration: Greg Mably

Researchers must compromise between searching the landscape for taller mountains (“exploration”) and climbing to the top of the nearest mountain (“exploitation”). Making such a trade-off may seem easy when exploring an actual physical landscape: Merely hike around a bit to get at least the general lay of the land before surveying in greater detail what seems to be the tallest peak. But because each possible way of changing the solution defines a new dimension, a realistic problem can have thousands of dimensions. It is computationally intractable to completely map out such a higher-dimensional landscape. We call this the curse of high dimensionality, and it plagues many optimization problems.

Although algorithms are wonderfully efficient at crawling to the top of a given mountain, finding good ways of searching through the broader landscape poses quite a challenge, one that is at the forefront of AI research into such control problems. The conventional approach is to come up with clever ways of reducing the search space, either through insights generated by researchers or with machine-learning algorithms trained on large data sets.

At SAH, we attacked certain quantum-optimization problems by turning them into a game. Our goal was not to show that people can beat computers in this arena but rather to understand the process of generating insights into such problems. We addressed two core questions: whether allowing players to explore the infinite space of possibilities will help them find good solutions and whether we can learn something by studying their behavior.

Today, more than 250,000 people have played Quantum Moves, and to our surprise, they did in fact search the space of possible moves differently from the algorithm we had put to the task. Specifically, we found that although players could not solve the optimization problem on their own, they were good at searching the broad landscape. The computer algorithms could then take those rough ideas and refine them.

Herbert A. Simon said that “solving a problem simply means representing it so as to make the solution transparent.” Apparently, that’s what our games can do with their novel user interfaces.

Perhaps even more interesting was our discovery that players had two distinct ways of solving the problem, each with a clear physical interpretation. One set of players started by placing the tweezer close to the atom while keeping a barrier between the atom trap and the tweezer. In classical physics, a barrier is an impenetrable obstacle, but because the atom liquid is a quantum-mechanical object, it can tunnel through the barrier into the tweezer, after which the player simply moved the tweezer to the target area. Another set of players moved the tweezer directly into the atom trap, picked up the atom liquid, and brought it back. We called these two strategies the “tunneling” and “shoveling” strategies, respectively.

Such clear strategies are extremely valuable because they are very difficult to obtain directly from an optimization algorithm. Involving humans in the optimization loop can thus help us gain insight into the underlying physical phenomena that are at play, knowledge that may then be transferred to other types of problems.

Quantum Moves raised several obvious issues. First, because generating an exceptional solution required further computer-based optimization, players were unable to get immediate feedback to help them improve their scores, and this often left them feeling frustrated. Second, we had tested this approach on only one scientific challenge with a clear classical analogue, that of the sloshing liquid. We wanted to know whether such gamification could be applied more generally, to a variety of scientific challenges that do not offer such immediately applicable visual analogies.

We address these two concerns in Quantum Moves 2. Here, the player first generates a number of candidate solutions by playing the original game. Then the player chooses which solutions to optimize using a built-in algorithm. As the algorithm improves a player’s solution, it modifies the solution path—the movement of the tweezer—to represent the optimized solution. Guided by this feedback, players can then improve their strategy, come up with a new solution, and iteratively feed it back into this process. This gameplay provides high-level heuristics and adds human intuition to the algorithm. The person and the machine work in tandem—a step toward true hybrid intelligence.

In parallel with the development of Quantum Moves 2, we also studied how people collaboratively solve complex problems. To that end, we opened our atomic physics laboratory to the general public—virtually. We let people from around the world dictate the experiments we would run to see if they would find ways to improve the results we were getting. What results? That’s a little tricky to explain, so we need to pause for a moment and provide a little background on the relevant physics.

One of the essential steps in building the quantum computer along the lines described above is to create the coldest state of matter in the universe, known as a Bose-Einstein condensate. Here millions of atoms oscillate in synchrony to form a wavelike substance, one of the largest purely quantum phenomena known. To create this ultracool state of matter, researchers typically use a combination of laser light and magnetic fields. There is no familiar physical analogy between such a strange state of matter and the phenomena of everyday life.

The result we were seeking in our lab was to create as much of this enigmatic substance as was possible given the equipment available. The sequence of steps to accomplish that was unknown. We hoped that gamification could help to solve this problem, even though it had no classical analogy to present to game players.

Images: ScienceAtHome

Fun and Games: The
Quantum Moves game evolved over time, from a relatively crude early version [top] to its current form [second from top] and then a major revision,
Quantum Moves 2 [third from top].
Skill Lab: Science Detective games [bottom] test players’ cognitive skills.

In October 2016, we released a game that, for two weeks, guided how we created Bose-Einstein condensates in our laboratory. By manipulating simple curves in the game interface, players generated experimental sequences for us to use in producing these condensates—and they did so without needing to know anything about the underlying physics. A player would generate such a solution, and a few minutes later we would run the sequence in our laboratory. The number of ultracold atoms in the resulting Bose-Einstein condensate was measured and fed back to the player as a score. Players could then decide either to try to improve their previous solution or to copy and modify other players’ solutions. About 600 people from all over the world participated, submitting 7,577 solutions in total. Many of them yielded bigger condensates than we had previously produced in the lab.

So this exercise succeeded in achieving our primary goal, but it also allowed us to learn something about human behavior. We learned, for example, that players behave differently based on where they sit on the leaderboard. High-performing players make small changes to their successful solutions (exploitation), while poorly performing players are willing to make more dramatic changes (exploration). As a collective, the players nicely balance exploration and exploitation. How they do so provides valuable inspiration to researchers trying to understand human problem solving in social science as well as to those designing new AI algorithms.

How could mere amateurs outperform experienced experimental physicists? The players certainly weren’t better at physics than the experts—but they could do better because of the way in which the problem was posed. By turning the research challenge into a game, we gave players the chance to explore solutions that had previously required complex programming to study. Indeed, even expert experimentalists improved their solutions dramatically by using this interface.

Insight into why that’s possible can probably be found in the words of the late economics Nobel laureate Herbert A. Simon: “Solving a problem simply means representing it so as to make the solution transparent [PDF].” Apparently, that’s what our games can do with their novel user interfaces. We believe that such interfaces might be a key to using human creativity to solve other complex research problems.

Eventually, we’d like to get a better understanding of why this kind of gamification works as well as it does. A first step would be to collect more data on what the players do while they are playing. But even with massive amounts of data, detecting the subtle patterns underlying human intuition is an overwhelming challenge. To advance, we need a deeper insight into the cognition of the individual players.

As a step forward toward this goal, ScienceAtHome created Skill Lab: Science Detective, a suite of minigames exploring visuospatial reasoning, response inhibition, reaction times, and other basic cognitive skills. Then we compare players’ performance in the games with how well these same people did on established psychological tests of those abilities. The point is to allow players to assess their own cognitive strengths and weaknesses while donating their data for further public research.

In the fall of 2018 we launched a prototype of this large-scale profiling in collaboration with the Danish Broadcasting Corp. Since then more than 20,000 people have participated, and in part because of the publicity granted by the public-service channel, participation has been very evenly distributed across ages and by gender. Such broad appeal is rare in social science, where the test population is typically drawn from a very narrow demographic, such as college students.

Never before has such a large academic experiment in human cognition been conducted. We expect to gain new insights into many things, among them how combinations of cognitive abilities sharpen or decline with age, what characteristics may be used to prescreen for mental illnesses, and how to optimize the building of teams in our work lives.

And so what started as a fun exercise in the weird world of quantum mechanics has now become an exercise in understanding the nuances of what makes us human. While we still seek to understand atoms, we can now aspire to understand people’s minds as well.

This article appears in the November 2019 print issue as “A Man-Machine Mind Meld for Quantum Computing.”

About the Authors
Ottó Elíasson, Carrie Weidner, Janet Rafner, and Shaeema Zaman Ahmed work with the ScienceAtHome project at Aarhus University in Denmark. Continue reading

Posted in Human Robots

#436100 Labrador Systems Developing Affordable ...

Developing robots for the home is still a challenge, especially if you want those robots to interact with people and help them do practical, useful things. However, the potential markets for home robots are huge, and one of the most compelling markets is for home robots that can assist humans who need them. Today, Labrador Systems, a startup based in California, is announcing a pre-seed funding round of $2 million (led by SOSV’s hardware accelerator HAX with participation from Amazon’s Alexa Fund and iRobot Ventures, among others) with the goal of expanding development and conducting pilot studies of “a new [assistive robot] platform for supporting home health.”

Labrador was founded two years ago by Mike Dooley and Nikolai Romanov. Both Mike and Nikolai have backgrounds in consumer robotics at Evolution Robotics and iRobot, but as an ’80s gamer, Mike’s bio (or at least the parts of his bio on LinkedIn) caught my attention: From 1995 to 1997, Mike worked at Brøderbund Software, helping to manage play testing for games like Myst and Riven and the Where in the World is Carmen San Diego series. He then spent three years at Lego as the product manager for MindStorms. After doing some marginally less interesting things, Mike was the VP of product development at Evolution Robotics from 2006 to 2012, where he led the team that developed the Mint floor sweeping robot. Evolution was acquired by iRobot in 2012, and Mike ended up as the VP of product development over there until 2017, when he co-founded Labrador.

I was pretty much sold at Where in the World is Carmen San Diego (the original version of which I played from a 5.25” floppy on my dad’s Apple IIe)*, but as you can see from all that other stuff, Mike knows what he’s doing in robotics as well.

And according to Labrador’s press release, what they’re doing is this:

Labrador Systems is an early stage technology company developing a new generation of assistive robots to help people live more independently. The company’s core focus is creating affordable solutions that address practical and physical needs at a fraction of the cost of commercial robots. … Labrador’s technology platform offers an affordable solution to improve the quality of care while promoting independence and successful aging.

Labrador’s personal robot, the company’s first offering, will enter pilot studies in 2020.

That’s about as light on detail as a press release gets, but there’s a bit more on Labrador’s website, including:

Our core focus is creating affordable solutions that address practical and physical needs. (we are not a social robot company)
By affordable, we mean products and technologies that will be available at less than 1/10th the cost of commercial robots.
We achieve those low costs by fusing the latest technologies coming out of augmented reality with robotics to move things in the real world.

The only hardware we’ve actually seen from Labrador at this point is a demo that they put together for Amazon’s re:MARS conference, which took place a few months ago, showing a “demonstration project” called Smart Walker:

This isn’t the home assistance robot that Labrador got its funding for, but rather a demonstration of some of their technology. So of course, the question is, what’s Labrador working on, then? It’s still a secret, but Mike Dooley was able to give us a few more details.

IEEE Spectrum: Your website shows a smart walker concept—how is that related to the assistive robot that you’re working on?

Mike Dooley: The smart walker was a request from a major senior living organization to have our robot (which is really good at navigation) guide residents from place to place within their communities. To test the idea with residents, it turned out to be much quicker to take the navigation system from the robot and put it on an existing rollator walker. So when you see the clips of the technology in the smart walker video on our website, that’s actually the robot’s navigation system localizing in real time and path planning in an environment.

“Assistive robot” can cover a huge range of designs and capabilities—can you give us any more detail about your robot, and what it’ll be able to do?

One of the core features of our robot is to help people move things where they have difficulty moving themselves, particularly in the home setting. That may sound trivial, but to someone who has impaired mobility, it can be a major daily challenge and negatively impact their life and health in a number of ways. Some examples we repeatedly hear are people not staying hydrated or taking their medication on time simply because there is a distance between where they are and the items they need. Once we have those base capabilities, i.e. the ability to navigate around a home and move things within it, then the robot becomes a platform for a wider variety of applications.

What made you decide to develop assistive robots, and why are robots a good solution for seniors who want to live independently?

Supporting independent living has been seen as a massive opportunity in robotics for some time, but also as something off in the future. The turning point for me was watching my mother enter that stage in her life and seeing her transition to using a cane, then a walker, and eventually to a wheelchair. That made the problems very real for me. It also made things much clearer about how we could start addressing specific needs with the tools that are becoming available now.

In terms of why robots can be a good solution, the basic answer is the level of need is so overwhelming that even helping with “basic” tasks can make an appreciable difference in the quality of someone’s daily life. It’s also very much about giving individuals a degree of control back over their environment. That applies to seniors as well as others whose world starts getting more complex to manage as their abilities become more impaired.

What are the particular challenges of developing assistive robots, and how are you addressing them? Why do you think there aren’t more robotics startups in this space?

The setting (operating in homes and personal spaces) and the core purpose of the product (aiding a wide variety of individuals) bring a lot of complexity to any capability you want to build into an assistive robot. Our approach is to put as much structure as we can into the system to make it functional, affordable, understandable and reliable.

I think one of the reasons you don’t see more startups in the space is that a lot of roboticists want to skip ahead and do the fancy stuff, such as taking on human-level capabilities around things like manipulation. Those are very interesting research topics, but we think those are also very far away from being practical solutions you can productize for people to use in their homes.

How do you think assistive robots and human caregivers should work together?

The ideal scenario is allowing caregivers to focus more of their time on the high-touch, personal side of care. The robot can offload the more basic support tasks as well as extend the impact of the caregiver for the long hours of the day they can’t be with someone at their home. We see that applying to both paid care providers as well as the 40 million unpaid family members and friends that provide assistance.

The robot is really there as a tool, both for individuals in need and the people that help them. What’s promising in the research discussions we’ve had so far, is that even when a caregiver is present, giving control back to the individual for simple things can mean a lot in the relationship between them and the caregiver.

What should we look forward to from Labrador in 2020?

Our big goal in 2020 is to start placing the next version of the robot with individuals with different types of needs to let them experience it naturally in their own homes and provide feedback on what they like, what don’t like and how we can make it better. We are currently reaching out to companies in the healthcare and home health fields to participate in those studies and test specific applications related to their services. We plan to share more detail about those studies and the robot itself as we get further into 2020.

If you’re an organization (or individual) who wants to possibly try out Labrador’s prototype, the company encourages you to connect with them through their website. And as we learn more about what Labrador is up to, we’ll have updates for you, presumably in 2020.

[ Labrador Systems ]

* I just lost an hour of my life after finding out that you can play Where in the World is Carmen San Diego in your browser for free. Continue reading

Posted in Human Robots

#436065 From Mainframes to PCs: What Robot ...

This is a guest post. The views expressed here are solely those of the author and do not represent positions of IEEE Spectrum or the IEEE.

Autonomous robots are coming around slowly. We already got autonomous vacuum cleaners, autonomous lawn mowers, toys that bleep and blink, and (maybe) soon autonomous cars. Yet, generation after generation, we keep waiting for the robots that we all know from movies and TV shows. Instead, businesses seem to get farther and farther away from the robots that are able to do a large variety of tasks using general-purpose, human anatomy-inspired hardware.

Although these are the droids we have been looking for, anything that came close, such as Willow Garage’s PR2 or Rethink Robotics’ Baxter has bitten the dust. With building a robotic company being particularly hard, compounding business risk with technological risk, the trend goes from selling robots to selling actual services like mowing your lawn, provide taxi rides, fulfilling retail orders, or picking strawberries by the pound. Unfortunately for fans of R2-D2 and C-3PO, these kind of business models emphasize specialized, room- or fridge-sized hardware that is optimized for one very specific task, but does not contribute to a general-purpose robotic platform.

We have actually seen something very similar in the personal computer (PC) industry. In the 1950s, even though computers could be as big as an entire room and were only available to a selected few, the public already had a good idea of what computers would look like. A long list of fictional computers started to populate mainstream entertainment during that time. In a 1962 New York Times article titled “Pocket Computer to Replace Shopping List,” visionary scientist John Mauchly stated that “there is no reason to suppose the average boy or girl cannot be master of a personal computer.”

In 1968, Douglas Engelbart gave us the “mother of all demos,” browsing hypertext on a graphical screen and a mouse, and other ideas that have become standard only decades later. Now that we have finally seen all of this, it might be helpful to examine what actually enabled the computing revolution to learn where robotics is really at and what we need to do next.

The parallels between computers and robots

In the 1970s, mainframes were about to be replaced by the emerging class of mini-computers, fridge-sized devices that cost less than US $25,000 ($165,000 in 2019 dollars). These computers did not use punch-cards, but could be programmed in Fortran and BASIC, dramatically expanding the ease with which potential applications could be created. Yet it was still unclear whether mini-computers could ever replace big mainframes in applications that require fast and efficient processing of large amounts of data, let alone enter every living room. This is very similar to the robotics industry right now, where large-scale factory robots (mainframes) that have existed since the 1960s are seeing competition from a growing industry of collaborative robots that can safely work next to humans and can easily be installed and programmed (minicomputers). As in the ’70s, applications for these devices that reach system prices comparable to that of a luxury car are quite limited, and it is hard to see how they could ever become a consumer product.

Yet, as in the computer industry, successful architectures are quickly being cloned, driving prices down, and entirely new approaches on how to construct or program robotic arms are sprouting left and right. Arm makers are joined by manufacturers of autonomous carts, robotic grippers, and sensors. These components can be combined, paving the way for standard general purpose platforms that follow the model of the IBM PC, which built a capable, open architecture relying as much on commodity parts as possible.

General purpose robotic systems have not been successful for similar reasons that general purpose, also known as “personal,” computers took decades to emerge. Mainframes were custom-built for each application, while typewriters got smarter and smarter, not really leaving room for general purpose computers in between. Indeed, given the cost of hardware and the relatively little abilities of today’s autonomous robots, it is almost always smarter to build a special purpose machine than trying to make a collaborative mobile manipulator smart.

A current example is e-commerce grocery fulfillment. The current trend is to reserve underutilized parts of a brick-and-mortar store for a micro-fulfillment center that stores goods in little crates with an automated retrieval system and a (human) picker. A number of startups like Alert Innovation, Fabric, Ocado Technology, TakeOff Technologies, and Tompkins Robotics, to just name a few, have raised hundreds of millions of venture capital recently to build mainframe equivalents of robotic fulfillment centers. This is in contrast with a robotic picker, which would drive through the aisles to restock and pick from shelves. Such a robotic store clerk would come much closer to our vision of a general purpose robot, but would require many copies of itself that crowd the aisles to churn out hundreds of orders per hour as a microwarehouse could. Although eventually more efficient, the margins in retail are already low and make it unlikely that this industry will produce the technological jump that we need to get friendly C-3POs manning the aisles.

Startups have raised hundreds of millions of venture capital recently to build mainframe equivalents of robotic fulfillment centers. This is in contrast with a robotic picker, which would drive through the aisles to restock and pick from shelves, and would come much closer to our vision of a general purpose robot.

Mainframes were also attacked from the bottom. Fascination with the new digital technology has led to a hobbyist movement to create microcomputers that were sold via mail order or at RadioShack. Initially, a large number of small businesses was selling tens, at most hundreds, of devices, usually as a kit and with wooden enclosures. This trend culminated into the “1977 Trinity” in the form of the Apple II, the Commodore PET, and the Tandy TRS-80, complete computers that were sold for prices around $2500 (TRS) to $5000 (Apple) in today’s dollars. The main application of these computers was their programmability (in BASIC), which would enable consumers to “learn to chart your biorhythms, balance your checking account, or even control your home environment,” according to an original Apple advertisement. Similarly, there exists a myriad of gadgets that explore different aspects of robotics such as mobility, manipulation, and entertainment.

As in the fledgling personal computing industry, the advertised functionality was at best a model of the real deal. A now-famous milestone in entertainment robotics was the original Sony’s Aibo, a robotic dog that was advertised to have many properties that a real dog has such as develop its own personality, play with a toy, and interact with its owner. Released in 1999, and re-launched in 2018, the platform has a solid following among hobbyists and academics who like its programmability, but probably only very few users who accept the device as a pet stand-in.

There also exist countless “build-your-own-robotic-arm” kits. One of the more successful examples is the uArm, which sells for around $800, and is advertised to perform pick and place, assembly, 3D printing, laser engraving, and many other things that sound like high value applications. Using compelling videos of the robot actually doing these things in a constrained environment has led to two successful crowd-funding campaigns, and have established the robot as a successful educational tool.

Finally, there exist platforms that allow hobbyist programmers to explore mobility to construct robots that patrol your house, deliver items, or provide their users with telepresence abilities. An example of that is the Misty II. Much like with the original Apple II, there remains a disconnect between the price of the hardware and the fidelity of the applications that were available.

For computers, this disconnect began to disappear with the invention of the first electronic spreadsheet software VisiCalc that spun out of Harvard in 1979 and prompted many people to buy an entire microcomputer just to run the program. VisiCalc was soon joined by WordStar, a word processing application, that sold for close to $2000 in today’s dollars. WordStar, too, would entice many people to buy the entire hardware just to use the software. The two programs are early examples of what became known as “killer application.”

With factory automation being mature, and robots with the price tag of a minicomputer being capable of driving around and autonomously carrying out many manipulation tasks, the robotics industry is somewhere where the PC industry was between 1973—the release of the Xerox Alto, the first computer with a graphical user interface, mouse, and special software—and 1979—when microcomputers in the under $5000 category began to take off.

Killer apps for robots
So what would it take for robotics to continue to advance like computers did? The market itself already has done a good job distilling what the possible killer apps are. VCs and customers alike push companies who have set out with lofty goals to reduce their offering to a simple value proposition. As a result, companies that started at opposite ends often converge to mirror images of each other that offer very similar autonomous carts, (bin) picking, palletizing, depalletizing, or sorting solutions. Each of these companies usually serves a single application to a single vertical—for example bin-picking clothes, transporting warehouse goods, or picking strawberries by the pound. They are trying to prove that their specific technology works without spreading themselves too thin.

Very few of these companies have really taken off. One example is Kiva Systems, which turned into the logistic robotics division of Amazon. Kiva and others are structured around sound value propositions that are grounded in well-known user needs. As these solutions are very specialized, however, it is unlikely that they result into any economies of scale of the same magnitude that early computer users who bought both a spreadsheet and a word processor application for their expensive minicomputer could enjoy. What would make these robotic solutions more interesting is when functionality becomes stackable. Instead of just being able to do bin picking, palletizing, and transportation with the same hardware, these three skills could be combined to model entire processes.

A skill that is yet little addressed by startups and is historically owned by the mainframe equivalent of robotics is assembly of simple mechatronic devices. The ability to assemble mechatronic parts is equivalent to other tasks such as changing a light bulb, changing the batteries in a remote control, or tending machines like a lever-based espresso machine. These tasks would involve the autonomous execution of complete workflows possible using a single machine, eventually leading to an explosion of industrial productivity across all sectors. For example, picking up an item from a bin, arranging it on the robot, moving it elsewhere, and placing it into a shelf or a machine is a process that equally applies to a manufacturing environment, a retail store, or someone’s kitchen.

Image: Robotic Materials Inc.

Autonomous, vision and force-based assembly of the
Siemens robot learning challenge.

Even though many of the above applications are becoming possible, it is still very hard to get a platform off the ground without added components that provide “killer app” value of their own. Interesting examples are Rethink Robotics or the Robot Operating System (ROS). Rethink Robotics’ Baxter and Sawyer robots pioneered a great user experience (like the 1973 Xerox Alto, really the first PC), but its applications were difficult to extend beyond simple pick-and-place and palletizing and depalletizing items.

ROS pioneered interprocess communication software that was adapted to robotic needs (multiple computers, different programming languages) and the idea of software modularity in robotics, but—in the absence of a common hardware platform—hasn’t yet delivered a single application, e.g. for navigation, path planning, or grasping, that performs beyond research-grade demonstration level and won’t get discarded once developers turn to production systems. At the same time, an increasing number of robotic devices, such as robot arms or 3D perception systems that offer intelligent functionality, provide other ways to wire them together that do not require an intermediary computer, while keeping close control over the real-time aspects of their hardware.

Image: Robotic Materials Inc.

Robotic Materials GPR-1 combines a MIR-100 autonomous cart with an UR-5 collaborative robotic arm, an onRobot force/torque sensor and Robotic Materials’ SmartHand to perform out-of-the-box mobile assembly, bin picking, palletizing, and depalletizing tasks.

At my company, Robotic Materials Inc., we have made strides to identify a few applications such as bin picking and assembly, making them configurable with a single click by combining machine learning and optimization with an intuitive user interface. Here, users can define object classes and how to grasp them using a web browser, which then appear as first-class objects in a robot-specific graphical programming language. We have also done this for assembly, allowing users to stack perception-based picking and force-based assembly primitives by simply dragging and dropping appropriate commands together.

While such an approach might answer the question of a killer app for robots priced in the “minicomputer” range, it is unclear how killer app-type value can be generated with robots in the less-than-$5000 category. A possible answer is two-fold: First, with low-cost arms, mobility platforms, and entertainment devices continuously improving, a confluence of technology readiness and user innovation, like with the Apple II and VisiCalc, will eventually happen. For example, there is not much innovation needed to turn Misty into a home security system; the uArm into a low-cost bin-picking system; or an Aibo-like device into a therapeutic system for the elderly or children with autism.

Second, robots and their components have to become dramatically cheaper. Indeed, computers have seen an exponential reduction in price accompanied by an exponential increase in computational power, thanks in great part to Moore’s Law. This development has helped robotics too, allowing us to reach breakthroughs in mobility and manipulation due to the ability to process massive amounts of image and depth data in real-time, and we can expect it to continue to do so.

Is there a Moore’s Law for robots?
One might ask, however, how a similar dynamics might be possible for robots as a whole, including all their motors and gears, and what a “Moore’s Law” would look like for the robotics industry. Here, it helps to remember that the perpetuation of Moore’s Law is not the reason, but the result of the PC revolution. Indeed, the first killer apps for bookkeeping, editing, and gaming were so good that they unleashed tremendous consumer demand, beating the benchmark on what was thought to be physically possible over and over again. (I vividly remember 56 kbps to be the absolute maximum data rate for copper phone lines until DSL appeared.)

That these economies of scale are also applicable to mechatronics is impressively demonstrated by the car industry. A good example is the 2020 Prius Prime, a highly computerized plug-in hybrid, that is available for one third of the cost of my company’s GPR-1 mobile manipulator while being orders of magnitude more complex, sporting an electrical motor, a combustion engine, and a myriad of sensors and computers. It is therefore very well conceivable to produce a mobile manipulator that retails at one tenth of the cost of a modern car, once robotics enjoy similar mass-market appeal. Given that these robots are part of the equation, actively lowering cost of production, this might happen as fast as never before in the history of industrialization.

It is therefore very well conceivable to produce a mobile manipulator that retails at one tenth of the cost of a modern car, once robotics enjoy similar mass-market appeal.

There is one more driver that might make robots exponentially more capable: the cloud. Once a general purpose robot has learned or was programmed with a new skill, it could share it with every other robot. At some point, a grocer who buys a robot could assume that it already knows how to recognize and handle 99 percent of the retail items in the store. Likewise, a manufacturer can assume that the robot can handle and assemble every item available from McMaster-Carr and Misumi. Finally, families could expect a robot to know every kitchen item that Ikea and Pottery Barn is selling. Sounds like a labor intense problem, but probably more manageable than collecting footage for Google’s Street View using cars, tricycles, and snowmobiles, among other vehicles.

Strategies for robot startups
While we are waiting for these two trends—better and better applications and hardware with decreasing cost—to converge, we as a community have to keep exploring what the canonical robotic applications beyond mobility, bin picking, palletizing, depalletizing, and assembly are. We must also continue to solve the fundamental challenges that stand in the way of making these solutions truly general and robust.

For both questions, it might help to look at the strategies that have been critical in the development of the personal computer, which might equally well apply to robotics:

Start with a solution to a problem your customers have. Unfortunately, their problem is almost never that they need your sensor, widget, or piece of code, but something that already costs them money or negatively affects them in some other way. Example: There are many more people who had a problem calculating their taxes (and wanted to buy VisiCalc) than writing their own solution in BASIC.

Build as little of your own hardware as necessary. Your business model should be stronger than the margin you can make on the hardware. Why taking the risk? Example: Why build your own typewriter if you can write the best typewriting application that makes it worth buying a computer just for that?

If your goal is a platform, make sure it comes with a killer application, which alone justifies the platform cost. Example: Microcomputer companies came and went until the “1977 Trinity” intersected with the killer apps spreadsheet and word processors. Corollary: You can also get lucky.

Use an open architecture, which creates an ecosystem where others compete on creating better components and peripherals, while allowing others to integrate your solution into their vertical and stack it with other devices. Example: Both the Apple II and the IBM PC were completely open architectures, enabling many clones, thereby growing the user and developer base.

It’s worthwhile pursuing this. With most business processes already being digitized, general purpose robots will allow us to fill in gaps in mobility and manipulation, increasing productivity at levels only limited by the amount of resources and energy that are available, possibly creating a utopia in which creativity becomes the ultimate currency. Maybe we’ll even get R2-D2.

Nikolaus Correll is an associate professor of computer science at the University of Colorado at Boulder where he works on mobile manipulation and other robotics applications. He’s co-founder and CTO of Robotic Materials Inc., which is supported by the National Science Foundation and the National Institute of Standards and Technology via their Small Business Innovative Research (SBIR) programs. Continue reading

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