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#436021 AI Faces Speed Bumps and Potholes on Its ...
Implementing machine learning in the real world isn’t easy. The tools are available and the road is well-marked—but the speed bumps are many.
That was the conclusion of panelists wrapping up a day of discussions at the IEEE AI Symposium 2019, held at Cisco’s San Jose, Calif., campus last week.
The toughest problem, says Ben Irving, senior manager of Cisco’s strategy innovations group, is people.
It’s tough to find data scientist expertise, he indicated, so companies are looking into non-traditional sources of personnel, like political science. “There are some untapped areas with a lot of untapped data science expertise,” Irving says.
Lazard’s artificial intelligence manager Trevor Mottl agreed that would-be data scientists don’t need formal training or experience to break into the field. “This field is changing really rapidly,” he says. “There are new language models coming out every month, and new tools, so [anyone should] expect to not know everything. Experiment, try out new tools and techniques, read, study, spend time; there aren’t any true experts at this point because the foundational elements are shifting so rapidly.”
“It is a wonderful time to get into a field,” he reasons, noting that it doesn’t take long to catch up because there aren’t 20 years of history.”
Confusion about what different kinds of machine learning specialists do doesn’t help the personnel situation. An audience member asked panelists to explain the difference between data scientist, data analyst, and data engineer. Darrin Johnson, Nvidia global director of technical marketing for enterprise, admitted it’s hard to sort out, and any two companies could define the positions differently. “Sometimes,” he says, particularly at smaller companies, “a data scientist plays all three roles. But as companies grow, there are different groups that ingest data, clean data, and use data. At some companies, training and inference are separate. It really depends, which is a challenge when you are trying to hire someone.”
Mitigating the risks of a hot job market
The competition to hire data scientists, analysts, engineers, or whatever companies call them requires that managers make sure any work being done is structured and comprehensible at all times, the panelists cautioned.
“We need to remember that our data scientists go home every day and sometimes they don’t come back because they go home and then go to a different company,” says Lazard’s Mottl. “That’s a fact of life. If you give people choice on [how they do development], and have a successful person who gets poached by competitor, you have to either hire a team to unwrap what that person built or jettison their work and rebuild it.”
By contrast, he says, “places that have structured coding and structured commits and organized constructions of software have done very well.”
But keeping all of a company’s engineers working with the same languages and on the same development paths is not easy to do in a field that moves as fast as machine learning. Zongjie Diao, Cisco director of product management for machine learning, quipped: “I have a data scientist friend who says the speed at which he changes girlfriends is less than speed at which he changes languages.”
The data scientist/IT manager clash
Once a company finds the data engineers and scientists they need and get them started on the task of applying machine learning to that company’s operations, one of the first obstacles they face just might be the company’s IT department, the panelists suggested.
“IT is process oriented,” Mottl says. The IT team “knows how to keep data secure, to set up servers. But when you bring in a data science team, they want sandboxes, they want freedom, they want to explore and play.”
Also, Nvidia’s Johnson pointed out, “There is a language barrier.” The AI world, he says, is very different from networking or storage, and data scientists find it hard to articulate their requirements to IT.
On the ground or in the cloud?
And then there is the decision of where exactly machine learning should happen—on site, or in the cloud? At Lazard, Mottl says, the deep learning engineers do their experimentation on premises; that’s their sandbox. “But when we deploy, we deploy in the cloud,” he says.
Nvidia, Johnson says, thinks the opposite approach is better. We see the cloud as “the sandbox,” he says. “So you can run as many experiments as possible, fail fast, and learn faster.”
For Cisco’s Irving, the “where” of machine learning depends on the confidentiality of the data.
Mottl, who says rolling machine learning technology into operation can hit resistance from all across the company, had one last word of caution for those aiming to implement AI:
Data scientists are building things that might change the ways other people in the organization work, like sales and even knowledge workers. [You need to] think about the internal stakeholders and prepare them, because the last thing you want to do is to create a valuable new thing that nobody likes and people take potshots against.
The AI Symposium was organized by the Silicon Valley chapters of the IEEE Young Professionals, the IEEE Consultants’ Network, and IEEE Women in Engineering and supported by Cisco. Continue reading
Posted in Human Robots
#436005 NASA Hiring Engineers to Develop “Next ...
It’s been nearly six years since NASA unveiled Valkyrie, a state-of-the-art full-size humanoid robot. After the DARPA Robotics Challenge, NASA has continued to work with Valkyrie at Johnson Space Center, and has also provided Valkyrie robots to several different universities. Although it’s not a new platform anymore (six years is a long time in robotics), Valkyrie is still very capable, with plenty of potential for robotics research.
With that in mind, we were caught by surprise when over the last several months, Jacobs, a Dallas-based engineering company that appears to provide a wide variety of technical services to anyone who wants them, has posted several open jobs in need of roboticists in the Houston, Texas, area who are interested in working with NASA on “the next generation of humanoid robot.”
Here are the relevant bullet points from the one of the job descriptions (which you can view at this link):
Work directly with NASA Johnson Space Center in designing the next generation of humanoid robot.
Join the Valkyrie humanoid robot team in NASA’s Robotic Systems Technology Branch.
Build on the success of the existing Valkyrie and Robonaut 2 humanoid robots and advance NASA’s ability to project a remote human presence and dexterous manipulation capability into challenging, dangerous, and distant environments both in space and here on earth.
The question is, why is NASA developing its own humanoid robot (again) when it could instead save a whole bunch of time and money by using a platform that already exists, whether it’s Atlas, Digit, Valkyrie itself, or one of the small handful of other humanoids that are more or less available? The only answer that I can come up with is that no existing platforms meet NASA’s requirements, whatever those may be. And if that’s the case, what kind of requirements are we talking about? The obvious one would be the ability to work in the kinds of environments that NASA specializes in—space, the Moon, and Mars.
Image: NASA
Artist’s concept of NASA’s Valkyrie humanoid robot working on the surface of Mars.
NASA’s existing humanoid robots, including Robonaut 2 and Valkyrie, were designed to operate on Earth. Robonaut 2 ended up going to space anyway (it’s recently returned to Earth for repairs), but its hardware was certainly never intended to function outside of the International Space Station. Working in a vacuum involves designing for a much more rigorous set of environmental challenges, and things get even worse on the Moon or on Mars, where highly abrasive dust gets everywhere.
We know that it’s possible to design robots for long term operation in these kinds of environments because we’ve done it before. But if you’re not actually going to send your robot off-world, there’s very little reason to bother making sure that it can operate through (say) 300° Celsius temperature swings like you’d find on the Moon. In the past, NASA has quite sensibly focused on designing robots that can be used as platforms for the development of software and techniques that could one day be applied to off-world operations, without over-engineering those specific robots to operate in places that they would almost certainly never go. As NASA increasingly focuses on a return to the Moon, though, maybe it’s time to start thinking about a humanoid robot that could actually do useful stuff on the lunar surface.
Image: NASA
Artist’s concept of the Gateway moon-orbiting space station (seen on the right) with an Orion crew vehicle approaching.
The other possibility that I can think of, and perhaps the more likely one, is that this next humanoid robot will be a direct successor to Robonaut 2, intended for NASA’s Gateway space station orbiting the Moon. Some of the robotics folks at NASA that we’ve talked to recently have emphasized how important robotics will be for Gateway:
Trey Smith, NASA Ames: Everybody at NASA is really excited about work on the Gateway space station that would be in near lunar space. We don’t have definite plans for what would happen on the Gateway yet, but there’s a general recognition that intra-vehicular robots are important for space stations. And so, it would not be surprising to see a mobile manipulator like Robonaut, and a free flyer like Astrobee, on the Gateway.
If you have an un-crewed cargo vehicle that shows up stuffed to the rafters with cargo bags and it docks with the Gateway when there’s no crew there, it would be very useful to have intra-vehicular robots that can pull all those cargo bags out, unpack them, stow all the items, and then even allow the cargo vehicle to detach before the crew show up so that the crew don’t have to waste their time with that.
Julia Badger, NASA JSC: One of the systems on board Gateway is going to be intravehicular robots. They’re not going to necessarily look like Robonaut, but they’ll have some of the same functionality as Robonaut—being mobile, being able to carry payloads from one part of the module to another, doing some dexterous manipulation tasks, inspecting behind panels, those sorts of things.
Image: NASA
Artist’s concept of NASA’s Valkyrie humanoid robot working inside a spacecraft.
Since Gateway won’t be crewed by humans all of the time, it’ll be important to have a permanent robotic presence to keep things running while nobody is home while saving on resources by virtue of the fact that robots aren’t always eating food, drinking water, consuming oxygen, demanding that the temperature stays just so, and producing a variety of disgusting kinds of waste. Obviously, the robot won’t be as capable as humans, but if they can manage to do even basic continuing maintenance tasks (most likely through at least partial teleoperation), that would be very useful.
Photo: Evan Ackerman/IEEE Spectrum
NASA’s Robonaut team plans to perform a variety of mobility and motion-planning experiments using the robot’s new legs, which can grab handrails on the International Space Station.
As for whether robots designed for Gateway would really fall into the “humanoid” category, it’s worth considering that Gateway is designed for humans, implying that an effective robotic system on Gateway would need to be able to interact with the station in similar ways to how a human astronaut would. So, you’d expect to see arms with end-effectors that can grip things as well as push buttons, and some kind of mobility system—the legged version of Robonaut 2 seems like a likely template, but redesigned from the ground up to work in space, incorporating all the advances in robotics hardware and computing that have taken place over the last decade.
We’ve been pestering NASA about this for a little bit now, and they’re not ready to comment on this project, or even to confirm it. And again, everything in this article (besides the job post, which you should totally check out and consider applying for) is just speculation on our part, and we could be wrong about absolutely all of it. As soon as we hear more, we’ll definitely let you know. Continue reading
Posted in Human Robots
#435824 A Q&A with Cruise’s head of AI, ...
In 2016, Cruise, an autonomous vehicle startup acquired by General Motors, had about 50 employees. At the beginning of 2019, the headcount at its San Francisco headquarters—mostly software engineers, mostly working on projects connected to machine learning and artificial intelligence—hit around 1000. Now that number is up to 1500, and by the end of this year it’s expected to reach about 2000, sprawling into a recently purchased building that had housed Dropbox. And that’s not counting the 200 or so tech workers that Cruise is aiming to install in a Seattle, Wash., satellite development center and a handful of others in Phoenix, Ariz., and Pasadena, Calif.
Cruise’s recent hires aren’t all engineers—it takes more than engineering talent to manage operations. And there are hundreds of so-called safety drivers that are required to sit in the 180 or so autonomous test vehicles whenever they roam the San Francisco streets. But that’s still a lot of AI experts to be hiring in a time of AI engineer shortages.
Hussein Mehanna, head of AI/ML at Cruise, says the company’s hiring efforts are on track, due to the appeal of the challenge of autonomous vehicles in drawing in AI experts from other fields. Mehanna himself joined Cruise in May from Google, where he was director of engineering at Google Cloud AI. Mehanna had been there about a year and a half, a relatively quick career stop after a short stint at Snap following four years working in machine learning at Facebook.
Mehanna has been immersed in AI and machine learning research since his graduate studies in speech recognition and natural language processing at the University of Cambridge. I sat down with Mehanna to talk about his career, the challenges of recruiting AI experts and autonomous vehicle development in general—and some of the challenges specific to San Francisco. We were joined by Michael Thomas, Cruise’s manager of AI/ML recruiting, who had also spent time recruiting AI engineers at Google and then Facebook.
IEEE Spectrum: When you were at Cambridge, did you think AI was going to take off like a rocket?
Mehanna: Did I imagine that AI was going to be as dominant and prevailing and sometimes hyped as it is now? No. I do recall in 2003 that my supervisor and I were wondering if neural networks could help at all in speech recognition. I remember my supervisor saying if anyone could figure out how use a neural net for speech he would give them a grant immediately. So he was on the right path. Now neural networks have dominated vision, speech, and language [processing]. But that boom started in 2012.
“In the early days, Facebook wasn’t that open to PhDs, it actually had a negative sentiment about researchers, and then Facebook shifted”
I didn’t [expect it], but I certainly aimed for it when [I was at] Microsoft, where I deliberately pushed my career towards machine learning instead of big data, which was more popular at the time. And [I aimed for it] when I joined Facebook.
In the early days, Facebook wasn’t that open to PhDs, or researchers. It actually had a negative sentiment about researchers. And then Facebook shifted to becoming one of the key places where PhD students wanted to do internships or join after they graduated. It was a mindset shift, they were [once] at a point in time where they thought what was needed for success wasn’t research, but now it’s different.
There was definitely an element of risk [in taking a machine learning career path], but I was very lucky, things developed very fast.
IEEE Spectrum: Is it getting harder or easier to find AI engineers to hire, given the reported shortages?
Mehanna: There is a mismatch [between job openings and qualified engineers], though it is hard to quantify it with numbers. There is good news as well: I see a lot more students diving deep into machine learning and data in their [undergraduate] computer science studies, so it’s not as bleak as it seems. But there is massive demand in the market.
Here at Cruise, demand for AI talent is just growing and growing. It might be is saturating or slowing down at other kinds of companies, though, [which] are leveraging more traditional applications—ad prediction, recommendations—that have been out there in the market for a while. These are more mature, better understood problems.
I believe autonomous vehicle technologies is the most difficult AI problem out there. The magnitude of the challenge of these problems is 1000 times more than other problems. They aren’t as well understood yet, and they require far deeper technology. And also the quality at which they are expected to operate is off the roof.
The autonomous vehicle problem is the engineering challenge of our generation. There’s a lot of code to write, and if we think we are going to hire armies of people to write it line by line, it’s not going to work. Machine learning can accelerate the process of generating the code, but that doesn’t mean we aren’t going to have engineers; we actually need a lot more engineers.
Sometimes people worry that AI is taking jobs. It is taking some developer jobs, but it is actually generating other developer jobs as well, protecting developers from the mundane and helping them build software faster and faster.
IEEE Spectrum: Are you concerned that the demand for AI in industry is drawing out the people in academia who are needed to educate future engineers, that is, the “eating the seed corn” problem?
Mehanna: There are some negative examples in the industry, but that’s not our style. We are looking for collaborations with professors, we want to cultivate a very deep and respectful relationship with universities.
And there’s another angle to this: Universities require a thriving industry for them to thrive. It is going to be extremely beneficial for academia to have this flourishing industry in AI, because it attracts more students to academia. I think we are doing them a fantastic favor by building these career opportunities. This is not the same as in my early days, [when] people told me “don’t go to AI; go to networking, work in the mobile industry; mobile is flourishing.”
IEEE Spectrum: Where are you looking as you try to find a thousand or so engineers to hire this year?
Thomas: We look for people who want to use machine learning to solve problems. They can be in many different industries—in the financial markets, in social media, in advertising. The autonomous vehicle industry is in its infancy. You can compare it to mobile in the early days: When the iPhone first came out, everyone was looking for developers with mobile experience, but you weren’t going to find them unless you went to straight to Apple, [so you had to hire other kinds of engineers]. This is the same type of thing: it is so new that you aren’t going to find experts in this area, because we are all still learning.
“You don’t have to be an autonomous vehicle expert to flourish in this world. It’s not too late to move…now would be a great time for AI experts working on other problems to shift their attention to autonomous vehicles.”
Mehanna: Because autonomous vehicle technology is the new frontier for AI experts, [the number of] people with both AI and autonomous vehicle experience is quite limited. So we are acquiring AI experts wherever they are, and helping them grow into the autonomous vehicle area. You don’t have to be an autonomous vehicle expert to flourish in this world. It’s not too late to move; even though there is a lot of great tech developed, there’s even more innovation ahead, so now would be a great time for AI experts working on other problems or applications to shift their attention to autonomous vehicles.
It feels like the Internet in 1980. It’s about to happen, but there are endless applications [to be developed over] the next few decades. Even if we can get a car to drive safely, there is the question of how can we tune the ride comfort, and then applying it all to different cities, different vehicles, different driving situations, and who knows to what other applications.
I can see how I can spend a lifetime career trying to solve this problem.
IEEE Spectrum: Why are you doing most of your development in San Francisco?
Mehanna: I think the best talent of the world is in Silicon Valley, and solving the autonomous vehicle problem is going to require the best of the best. It’s not just the engineering talent that is here, but [also] the entrepreneurial spirit. Solving the problem just as a technology is not going to be successful, you need to solve the product and the technology together. And the entrepreneurial spirit is one of the key reasons Cruise secured 7.5 billion in funding [besides GM, the company has a number of outside investors, including Honda, Softbank, and T. Rowe Price]. That [funding] is another reason Cruise is ahead of many others, because this problem requires deep resources.
“If you can do an autonomous vehicle in San Francisco you can do it almost anywhere.”
[And then there is the driving environment.] When I speak to my peers in the industry, they have a lot of respect for us, because the problems to solve in San Francisco technically are an order of magnitude harder. It is a tight environment, with a lot of pedestrians, and driving patterns that, let’s put it this way, are not necessarily the best in the nation. Which means we are seeing more problems ahead of our competitors, which gets us to better [software]. I think if you can do an autonomous vehicle in San Francisco you can do it almost anywhere.
A version of this post appears in the September 2019 print magazine as “AI Engineers: The Autonomous-Vehicle Industry Wants You.” Continue reading
Posted in Human Robots
#435804 New AI Systems Are Here to Personalize ...
The narratives about automation and its impact on jobs go from urgent to hopeful and everything in between. Regardless where you land, it’s hard to argue against the idea that technologies like AI and robotics will change our economy and the nature of work in the coming years.
A recent World Economic Forum report noted that some estimates show automation could displace 75 million jobs by 2022, while at the same time creating 133 million new roles. While these estimates predict a net positive for the number of new jobs in the coming decade, displaced workers will need to learn new skills to adapt to the changes. If employees can’t be retrained quickly for jobs in the changing economy, society is likely to face some degree of turmoil.
According to Bryan Talebi, CEO and founder of AI education startup Ahura AI, the same technologies erasing and creating jobs can help workers bridge the gap between the two.
Ahura is developing a product to capture biometric data from adult learners who are using computers to complete online education programs. The goal is to feed this data to an AI system that can modify and adapt their program to optimize for the most effective teaching method.
While the prospect of a computer recording and scrutinizing a learner’s behavioral data will surely generate unease across a society growing more aware and uncomfortable with digital surveillance, some people may look past such discomfort if they experience improved learning outcomes. Users of the system would, in theory, have their own personalized instruction shaped specifically for their unique learning style.
And according to Talebi, their systems are showing some promise.
“Based on our early tests, our technology allows people to learn three to five times faster than traditional education,” Talebi told me.
Currently, Ahura’s system uses the video camera and microphone that come standard on the laptops, tablets, and mobile devices most students are using for their learning programs.
With the computer’s camera Ahura can capture facial movements and micro expressions, measure eye movements, and track fidget score (a measure of how much a student moves while learning). The microphone tracks voice sentiment, and the AI leverages natural language processing to review the learner’s word usage.
From this collection of data Ahura can, according to Talebi, identify the optimal way to deliver content to each individual.
For some users that might mean a video tutorial is the best style of learning, while others may benefit more from some form of experiential or text-based delivery.
“The goal is to alter the format of the content in real time to optimize for attention and retention of the information,” said Talebi. One of Ahura’s main goals is to reduce the frequency with which students switch from their learning program to distractions like social media.
“We can now predict with a 60 percent confidence interval ten seconds before someone switches over to Facebook or Instagram. There’s a lot of work to do to get that up to a 95 percent level, so I don’t want to overstate things, but that’s a promising indication that we can work to cut down on the amount of context-switching by our students,” Talebi said.
Talebi repeatedly mentioned his ambition to leverage the same design principles used by Facebook, Twitter, and others to increase the time users spend on those platforms, but instead use them to design more compelling and even addictive education programs that can compete for attention with social media.
But the notion that Ahura’s system could one day be used to create compelling or addictive education necessarily presses against a set of justified fears surrounding data privacy. Growing anxiety surrounding the potential to misuse user data for social manipulation is widespread.
“Of course there is a real danger, especially because we are collecting so much data about our users which is specifically connected to how they consume content. And because we are looking so closely at the ways people interact with content, it’s incredibly important that this technology never be used for propaganda or to sell things to people,” Talebi tried to assure me.
Unsurprisingly (and worrying), using this AI system to sell products to people is exactly where some investors’ ambitions immediately turn once they learn about the company’s capabilities, according to Talebi. During our discussion Talebi regularly cited the now infamous example of Cambridge Analytica, the political consulting firm hired by the Trump campaign to run a psychographically targeted persuasion campaign on the US population during the most recent presidential election.
“It’s important that we don’t use this technology in those ways. We’re aware that things can go sideways, so we’re hoping to put up guardrails to ensure our system is helping and not harming society,” Talebi said.
Talebi will surely need to take real action on such a claim, but says the company is in the process of identifying a structure for an ethics review board—one that carries significant influence with similar voting authority as the executive team and the regular board.
“Our goal is to build an ethics review board that has teeth, is diverse in both gender and background but also in thought and belief structures. The idea is to have our ethics review panel ensure we’re building things ethically,” he said.
Data privacy appears to be an important issue for Talebi, who occasionally referenced a major competitor in the space based in China. According to a recent article from MIT Tech Review outlining the astonishing growth of AI-powered education platforms in China, data privacy concerns may be less severe there than in the West.
Ahura is currently developing upgrades to an early alpha-stage prototype, but is already capturing data from students from at least one Ivy League school and a variety of other places. Their next step is to roll out a working beta version to over 200,000 users as part of a partnership with an unnamed corporate client who will be measuring the platform’s efficacy against a control group.
Going forward, Ahura hopes to add to its suite of biometric data capture by including things like pupil dilation and facial flushing, heart rate, sleep patterns, or whatever else may give their system an edge in improving learning outcomes.
As information technologies increasingly automate work, it’s likely we’ll also see rapid changes to our labor systems. It’s also looking increasingly likely that those same technologies will be used to improve our ability to give people the right skills when they need them. It may be one way to address the challenges automation is sure to bring.
Image Credit: Gerd Altmann / Pixabay Continue reading
Posted in Human Robots